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Michael Lafaver
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Public - a month ago
reviewed a month ago
Purchased my vehicle here a little over a year ago. 2010 Volkswagen Jetta TDI. Was referred to Val Panayotov. (you can call him Val 😊). Anyways, Val jumped thru flaming hoops to get me approved for the vehicle. My credit is less than desirable, and I know it couldn't have been an easy task. He's very knowledgeable across many, if not all brands and types of vehicles they sell, New and used. Ended up with my beautiful VeeDub, and couldn't be happier. Val followed up with me several times afterwards to make sure everything was good with the car. Eventually turned into a friendship, which is awesome, can't say that happens often. Anywho, fast forward to a month ago. My A/C starts having issues, right at the beginning of summer. Shot Val a message, and he told me to bring it in, I have an extended warranty. Let's stop there a moment. ALWAYS, BUY THE EXTENDED WARRANTY ON A USED VEHICLE!!. So I bring my car in after work at around closing time, they write it up, and I asked about a loaner vehicle. They said they normally don't do that, but just as I got concerned, guess who calls and says my loaner is all ready to go around the corner? Yep! My buddy. My car ended up needing a new compressor, expansion valve, and several other things, plus 2 days of labor. Would have cost me $1,600. With the warranty $100. Customer for life, I know many other people with the same experiences. Gillman will go above and beyond for you. And Val, thank you so much man! I can't say it enough.
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Public - 2 months ago
reviewed 2 months ago
I just wanted to thank you so much for delivering the flowers to my wife yesterday. It truly made her birthday special, especially with her being stuck at work. Flowers were beautiful. Again, thank you so much!
Public - 9 months ago
reviewed 9 months ago
Server was nice, but it was all downhill from there. Ordered the $20 Terminator steak, medium well. After 30 mins, we finally get our food. Not only is the steak rare, it's 50% fat. So I send it back, and the manager comes over to tell me they'll make sure it has less "marble". It was fat. So I wait 15 mins for another, cut into it, and it's basically mooing at me. Bloody and red. Sent it back, told them to take it off the bill. Will never come back. Especially when Roadhouse is across the parking lot. At least the baked potato was good, but then again, you can't really mess that up.
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Public - a year ago
reviewed a year ago
16 reviews
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12/19/15: Came in today at 4:55. Wanted to purchase some sunglasses from the parts department for my friend for Christmas. After waiting for another customer to finish, the employee then closed up the parts department. Tried to tell him we were waiting, and he frankly didn't care. So we drove all the way over for nothing, and now I'll have to come back Monday. Could've been an easy $350, but apparently nobody cares. UPDATE: 12/21/15 Made a return trip on my lunch break. Was able to purchase both pairs I wanted. Changed to 3 stars because other parts guy is very nice, as well as the dealership as a whole. Still a little upset about the inconvenience and having to waste my lunch.
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Public - 9 months ago
reviewed 9 months ago
Purchased a 2012 Chevy Cruze brand new while they were still in the previous location. Since then, it's been in the shop for the same problems at least 12 times. They claim it's fixed, but never is. Now they've had it for 26 hours, claim it's a cooling fan sensor, but then said they haven't even tested it. It's throwing a Crank Position Sensor code, which has nothing to do with the fan. Had a broken car for 3 years, and still getting the run around.
Public - 11 months ago
reviewed 11 months ago
Used to be one of my favorite places, but, the last 5 times, my order has been wrong, or if I order something with no lettuce, there'll be lettuce mixed all in with the cheese. Tonight I ordered, waited 20 mins for them to bring out my food, get home, everything full of lettuce. Guess I'll find another location.
Public - a year ago
reviewed a year ago