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Franklin Mercantile Deli
Deli
Today 7:00 am – 3:00 pm
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100 4th Ave N Franklin, TN 37064
100 4th Avenue NorthUSTennesseeFranklin37064
Deli, Breakfast RestaurantToday 7:00 am – 3:00 pm
Monday 7:00 am – 3:00 pmTuesday 7:00 am – 3:00 pmWednesday 7:00 am – 3:00 pmThursday 7:00 am – 3:00 pmFriday 7:00 am – 9:00 pmSaturday 7:00 am – 9:00 pmSunday 7:00 am – 3:00 pm
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Family style atmosphere, offers breakfast, Deli lunches and evening fine dining dinner. We have night time live entertainment and special beer and wine tasting.
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Review Summary
4.1
27 reviews
5 star
14 reviews
4 star
6 reviews
3 star
3 reviews
2 star
3 reviews
1 star
1 review
"Have had several sandwiches and every thing has been great."
"Gotta try the sweet potato pancakes as a side with your dinner- fabulous!"
"For lunch I Love the tomato basil soup!"
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Matt Dampier's profile photo
Matt Dampier
a month ago
The food was okay but the customer service was awful. My wife asked a question about the kid's menu and was met with very unhelpful responses. When asking if it's possible to have pancakes after the breakfast hour (since no where on the kid's menu is it mentioned there's a time limit) the employee at the cash register responded to my wife, "Nope. It's our policy. It should be obvious to you." I was surprised at such a rude response from an honest question. Then, they forgot our drinks. When I went to get silverware, an employee simply gestured to a bin. I showed them an empty bin and it still took them a few minutes to fill it back up while my family sat waiting at the table. The store wasn't crowded so I was surprised how "off" the whole place felt. To it's credit, it does have charming decor inside. Since other shops in Franklin are very high on customer service + charm (Pucketts, Merridees, etc) I was surprised the Deli was off. Maybe go as a couple, but don't bring a family. We certainly won't be returning.
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Jason Randall
2 years ago
Outstanding food and excellent service, our Server Chris is a great guy, and a phenominal chef in his own right. Its easy to miss the mercantile due to the location...but well worth the stop....also has a cool vibe that is differentiated from the other downtown establishments.
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Loren Ellis
a year ago
Very, very, (one more time) very slow. Waited 45 min for a mediocre sandwich. Go somewhere else.
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Dougie Coburn
3 years ago
Sorry to say the service has not improved....No point in telling the staff you want a table they will seat people who come in AFTER you...The owner walks about like they are in a dream, the staff are friendly but need to be trained!!! Had to wait 15 mins to get a very expensive beer....Guys behind me even said " that's their tip gone then"...How true! Pull your socks up Guys, you have a great place...pay attention to the details!
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Kris Hammons
5 months ago
Have had several sandwiches and every thing has been great. Quick and easy to get in and a quick bite. The atmosphere is charming and definitely adds to the vibe.
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Tawny River
8 months ago
It's 'Date Nite' Friday Dec 12, 2014 at 7pm. Live music by Tawny River at The Mercantile.
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Dennas Davis
4 years ago
Breakfast is the best here. The only meal oriented place I've eaten that has seriously good coffee. I choose their coffee over Starbucks a block away. If you like granola, theirs is unbeatable. Great burittos, southern food and sandwiches with a slight (but tasty) natural food bent.
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Chelsea Skye Mills
2 years ago
I must visit at least once or twice a week. The Merc is my go to lunch spot, the Annabelle and Covert Burrito are too good to pass up!

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