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Salem Ford Hyundai - Key Auto Group
Car Dealer
Today 7:00 am – 9:00 pm
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Worst of the Worst Award 2015 !!!!  Check the reviews vs other ford dealers !! you are going for the bottom of the barrel if you shop here DON'T DO IT !!!!
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470 S Broadway Salem, NH 03079
470 South BroadwayUSNew HampshireSalem03079
Car Dealer, Hyundai Dealer
Car Dealer
Hyundai Dealer
Ford Dealer
Used Car Dealer
Auto Body Shop
Car Inspection Station
Car Detailing Service
Auto Tune Up Service
Car Leasing Service
Oil Change Service
Today 7:00 am – 9:00 pm
Monday 7:00 am – 9:00 pmTuesday 7:00 am – 9:00 pmWednesday 7:00 am – 9:00 pmThursday 7:00 am – 9:00 pmFriday 7:00 am – 9:00 pmSaturday 7:00 am – 6:00 pmSunday 11:00 am – 5:00 pm
  Salem Ford and Hyundai located in Salem, NH treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

  Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (800) 611-7845. 

  We can help you find a New Ford Truck, New Ford Focus, Ford Mustang, Ford Fusion, Ford F-150, Ford F-250, Ford F-350, Ford Fiesta, Ford C-Max, Ford Escape, Ford Explorer, Ford Edge.

  We can help you find a New Hyundai Accent, Hyundai Elantra, Hyundai Sonata, Hyundai Azera, Hyundai Genesis, Hyundai Tucson, Hyundai Santa Fe Sport, Hyundai Santa Fe GLS, Hyundai Genesis Coupe, Hyundai Elantra GT, Hyundai Elantra GLS, Hyundai Sonata SE, Hyundai Sonata Limited. 

If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you! 

New Ford and New Hyundai Dealer. Used Car Dealership. Auto Service and Repair. Auto Body Repair. 

Proud member of the Key Auto Group. 
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Review Summary
35 reviews
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1 star
11 reviews
"Excellent car buying experience at Salem Ford Hyundai."
"The price of car was "no hassle pricing."
"They put in a remote starter and gave us extra oil changes at no charge."
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Bella Dora
4 months ago
Salem Ford has refused to back up their product. My son's 4 wheel drive new truck got stuck in the snow. He got it out but there were mechanical issues. He immediately brought it to Salem Ford to utilize the guarantee. They refused to honor it and wanted him to pay hundreds of dollars to fix it. He has owned brand new Ford products since the early 1990's. He always liked Salem Ford and now they won't back him up. This is not an abused vehicle. He takes care of his things. Possibly the Ford Dealership needs new management. This was poor decision making on their part. They lost a whole family of Ford owners. Also, if you look at the reviews it seems things have gone downhill in the past 2 years. They had stellar reviews 2 years ago. I wonder what has changed.
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Jason Yu
8 months ago
I felt I was misinformed and misled about a number of things during the buying process. First, when I was test driving the Ford Fiesta sedan on May 30, the salesperson mentioned the cash incentives were going to end the next day (end of the month). But, I checked Ford's website afterwards and it was actually on July 7. I also asked about the extra charge for the Ruby Red Tinted Clearcoat color on the vehicle, and the salesperson explained that there is an extra charge for every color, eventhough Ford actually charges extra for only specific colors. I would have settled for a different color to avoid the extra charge. Also, the salesperson gave me a Sirius satellite brochure explaining how the vehicle came with a 6 month free trial period, but that was not true. The vehicle did not even have satellite radio equipped. Plus, I did not even get the complimentary Ford Sync Services subscription either that usually comes with purchase. Another thing is the salesperson said he would call me as soon as my vehicle was registered and the license plates were ready. He did not do that, so I had to call the next day to find out for myself. I paid an extra $80 for that service that I could have just done myself. So I feel I was deceived with this misinformation just so I would buy the vehicle. Being misled, I felt pressured that I would lose out on a great deal if I did not put a down payment immediately. But now I feel I only got an average price, not a good price for the car. Plus, a few weeks later, the cash incentive for the Fiesta increased and was $250 more than what I got, which I am not too happy about either. Furthermore, I really was not in a rush to purchase a vehicle and wanted to consider other models like the Ford Focus sedan, which has a wider cabin and its price is comparable to what I paid for the Fiesta. I did not have the chance to consider the Focus because the salesperson put a lot of pressure on me to buy the Fiesta. Plus, the dealership did not have the Focus sedan trim I wanted in stock at the time, but of course they do currently. And after driving the Fiesta more, I realize it does not have sufficient legroom and hiproom as I thought. The seats are quite smaller than I first noticed and do not provide much leg support. So my legs get sore and cramp up if I drive longer than about 15 minutes. I regret purchasing the Fiesta from this dealership. I am unhappy with the price I paid and the salesperson. Because he misinformed and misled me, I do not trust this dealership now. And what really drives me crazy is the price of the Focus sedan at this dealership is about the same as what I paid for the Fiesta.
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Stephen LaValley
a year ago
Great dealership. Exceptional follow through. Purchased a car recently through them and was very pleased with the no hassle pricing and the vehicle. Would highly recommend them. They are building a new facility this year, look forward to seeing it and taking my vehicle there for service. Check them out.
Mike Burke
2 years ago
This was my first visit and dealings with Salem Ford/Hyundai. I used the internet first and found there site and followup very good. There pricing was the best I found in the whole area. The best thing was they didn't try to add extras on the vehicle before or after I bought it. This was unlike one of the big ones in the Manchester area who tried to stick you with $800 worth of seat protection that was a deal killer. Overall my wife and I had a Great Experience with Salem Ford/Hyundai and the sales people we dealt with where top notch and very nice. Give them a try
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Mckayla N
7 months ago
We never had such a bad experience like we just had today at Hyundai dealership in salem NH. We went from dealerships to dealerships (Lexus, Toyota, Acura), as always, we got greeted and very warm welcome!!! Today, I went to this Hyundai dealership and found horrible experience. We came in and saw one sale lady (she was helping a couple), she did not even say "Hello" to us. We stood in the show room for almost 1/2 hour, but got no asking nor help...,when you hear this, you might thought the place was busy and they got no time to help...obviously "NO"...there were only 2 couples including us. After beeing there for 1/2 hour, we finally saw another sale person walked by, again, he did not bother to ask or say hello...he just walked a way...we felt like we were invisible to them...we figured that they had need to sell their we left...I would not recommend this dealership. WORSE CUSTOMER SERVICE!!!
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Marc Smith
a year ago
Just letting everyone I know that the service and professionalism shown by Salem Ford Hyundai has been absolutely terrible. I have a loan approval in hand, ready to buy a car (even tho I don't need one) and they can't seem to get out of their own way to tell me the location of cars I want to test drive, respond to emails or the basic professional attitude that I expect from a dealership. I would not frequent this establishment and would recommend anyone else not frequent them as well.
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Sean Hennessy
a year ago
Dont waste your time dealing with their "no hassle" program. They will not keep you up to date with anything. I ordered a car through them to get a 2013 turbo veloster. 3 months of not hearing from them I stopped in. No update. A month later dealt with hyundai manufacturing customer support and actually got somewhere. David the hyundai manager called me to tell me that they are not making 2013s anymore. 4 months of my life gone and instead of really trying to help he just pushed past that fact and tried to sell me cars that dont exist on the market yet. Not to mention I had a 500 dollar deposit of the car. A week later of not receiving my check I stopped in to find out what is wrong now. David wasnt in till 12. 2oclock rolls around and no call. I call and first time he lets the call go to voicemail called back 1 second later and he picked right up saying "hi sean". Not obvious I was ignored. After a week you would think you would get your money back. He had no info for me so naturally I blew up on him. He hung up. Called the key auto group customer service and speaked to their management. 2 seconds later got a call back with some info. Any time they say they will help you they will not. All they do is want to make money. They are not interested in any of your needs. They are unprepared [every time I called I keep getting this is the first im hearing of this." If you want to find a good dealer find someone that will actually represents you and at least acts like they care. Just purchased 2014 vw from autofair. Staff actually cared and are interested but not only for the sale but they will push for your sale to work in a non pressure environment. Pay the few extra dollars for actual service. Dont get left in the dark
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Anthony Campana
a year ago
Waste of my time. I was contacted by this dealership stating that they were interested in purchasing my car (through the auto trader trade in market place... BEWARE). I told and emailed them on numerous occasions (no less then 3) stating that I was not interested in anything less that $14K or my car… what I was already offered. Furthermore, I stated that I did not want to go out of my way for anything less than this amount… I guess they just wanted to get me in, thinking they could work me over? in the end, they could not offer me the amount and challenged me that I received the offer for $14K. Why waste my time???
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