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5375 Sugarloaf Parkway
Apartment
Today 9:00 am – 6:00 pm
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5375 Sugarloaf Pkwy Lawrenceville, GA 30043
5375 Sugarloaf PkwyUSGALawrenceville30043
(770) 822-59005375sugarloaf.com
ApartmentToday 9:00 am – 6:00 pm
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 10:00 am – 5:00 pmSunday Closed
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Review Summary
3.4
9 reviews
5 star
4 reviews
4 star
1 review
3 star
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2 star
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1 star
2 reviews
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Windie C's profile photo
Windie C
reviewed 7 months ago
Must watch out for the office girl with Liz, she will blame you for everything that she or her team does wrong and give you a horrible, nasty, obnoxious attitude when she does it. Calls are not returned, follow up doesn't happen, mistakes are made monthly! Gotta love lack of integrity, honor, customer service, or work ethics! Last time I was aware the RESIDENTS are the clients and they should be treated as such! Oh and if you're late on your rent by A DAY and it's late because THEY did something wrong electronically, say hello to $150 fine!! So tell me, what can you charge them when they screw up costing you money?? NOT A DAMN THING! Residents drive like maniacs through the parking lots (look out runners they will run you over) or will back into your car thus destroying the back half and then drive away! The apartment complex next door doesn't have a pool, so ALL the children that live there come to this pool. Wrist bands are supposed to be worn by residents and they are allowed to have 2 guest who are also to wear them - YEAH RIGHT! No one checks and no one cares, good luck finding a place to relax with peace and quiet - NEVER GONNA HAPPEN! Electronic security gate rarely works, broken most of the time and people can follow you in anyway so what's the point? The guest gate is an even bigger PITA as it has to call you and if you don't pick up the phone during the very first ring, your guest has to start all over again, so it can take 5-10 minutes to even get them through the gate. Bugs have become a HUGE issue and getting them to come out takes an act of Congress! I've had to have maintenance come out to fix the same issue 5 times and they still haven't fixed the issue, SERIOUSLY? THEY DON'T CARE! Rent goes up, customer service goes down, additional bills are created!
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samantha velasquez's profile photo
samantha velasquez
reviewed 2 months ago
Great place to live!
A Google User
reviewed 2 years ago
Fabulous Community! I have leaved here for over 3 years and have enjoyed every minute of it. The service is impeccable, ammenaties are extensive, and my neighbors have all been great! I will be moving the end of December and will truly miss my 5375 Family! Thanks for everything!
meryam bilal
reviewed 9 months ago
WORST APARTMENTS!!! HELP! I have JUST MOVED IN A MONTH AGO and already I have had to call the office for so many issues from bugs, to neighbors etc. The staff is very nice when showing you the apt but the second you sign on the dotted line they will SCREW YOU OVER. no calls back, worst customer service, no response, etc all within the first week
Chris Gilmore's profile photo
Chris Gilmore
reviewed 2 years ago
The nicest apt complex in gwinnett county
A Google User
reviewed 3 years ago
Very Horrible Management. If you not Caucasian and aggressive they will rip you off and they will ignore all your complaints and play cheap tricks. Here are the few examples. I moved in september and I noticed my patio light is burned and filed a request to fix it this is April almost 8 months and they have not fixed it, similarly with towel bar set in rest room. You cannot pay rent online in this community more over you will not even find any friendly reminders near you gate reminding you of rent and most shockingly late for rent is 3rd of the month not the usual 4th of the month if you are late you will be stuck with a hefty $150+ fine(they will smile and tell you reminders are friendly reminders). They will not mail you your 60 day notices about your lease ending date and they will not admit its a mistake from them and will make sure you will stay for more than the lease term. Do not fall for the cheap tricks of this community.Never ever stay here!!!!!!!!!!!!!!!!!!!!!!!!!!
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