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Premier Pools & Spas
Swimming Pool Contractor
Today 9:00 am – 5:00 pm
29 followers|144,199 views
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11250 Pyrites Way Rancho Cordova, CA 95670
11250 Pyrites WayUSCaliforniaRancho Cordova95670
Swimming Pool Contractor, Swimming Pool Repair Service
Swimming Pool Contractor
Swimming Pool Repair Service
Pool Cleaning Service
Today 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday ClosedSunday Closed
More than 20 years of experience has made us experts in designing and building a wide variety of custom swimming pools and spas.
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4.4
37 reviews
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All reviews
April Lorsch
a month ago
I am not one to write reviews unless I feel very passionate about the outcome, good or bad. First with the good... 1. There was a delay in our pool being built due to a SMUD line being hit; however, once that was fixed, the company and crew worked very hard in getting it done as close to the deadline as possible. 2. Once completed, the pool looked beautiful. Now with the bad... 1. Communication with the company has been an issue and only got worse as the project got deeper in process. To the point that there were no more notifications on when someone would be out at the house, they'd just show up. Hard to manage with kids and working a night job. 2. Upon completion, there was a white "blotch" on the cabo deck about fist sized. It was noticeable that even other pool guys that came along noticed it. I left a message with the company along with a picture. Never heard back from them. The finance company at this point, a week later, is contacting me for the completion of the pool certificate. I explained that there was a "blotch" on the cabo deck I would like fixed. She said "I completely understand and will contact them to get that fixed." Finally someone comes out to look at it, unannounced of course. I was sleeping so I was unable to speak with them. The next day the office calls and says that the gentlemen did not see any spot. I asked that someone please come out again and I would be glad to show them the spot. She said that someone wouldn't be able to come out that day. A couple hours later, another gentleman, head guy of the crew, shows up...unannounced. I showed him the spot. He said it was no big deal. And then he wanted the completion certificate. I told him I would be more than happy to sign it once the spot was fixed. It was all downhill from there. I was told by this guy that I am not holding my end of the bargain. And that what I was doing was ridiculous! Seriously?! This is how you talk to your customers??? I won't even say all the other things that were said. I was so taken back. Final opinion...love the pool, do not love the company! I'm sure other companies build just as nice of pools and have better customer service skills!
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L Hughson
3 months ago
We had a great experience. Everything was done as promised. Lance and Chris went above and beyond to help us work through issues. Mark was very helpful in explaining how to care for the pool. It was all done ahead of schedule!! :)
Covelic
3 months ago
Couldn't be happier! Thank you so much! :)
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Nanomning81
in the last week
Excellent job. We are very happy, thank you!
A Google User
a month ago
We had some issues with communication but worked through them eventually. Other than that staff was knowledgeable and friendly. The final outcome looks great!
A Google User
3 weeks ago
We had a wonderful experience with Tim. He took the time to explain things to us and w/ humor. Great job!
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C Beal
8 months ago
Stefan was the best! He is conscientious and follows through. Mark also did a great orientation. Thank you all for a job well done. Everyone we came in contact with from Premier Pools was very polite and courteous.
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PrinceFan12
8 months ago
Just had our second pool built by Premier Pools. For the 2nd time had a great experience. The pool was built in a timely manner and the customer service from my sales person Cindy to everyone I delt with at the office was wonderful!

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