Planet Beach
Tanning Salon
Today 9AM–8PM
Contact Information
1874 NW 188th Ave Hillsboro, OR 97124
1874 Northwest 188th AvenueUSOregonHillsboro97124
Tanning Salon, Health Consultant
Tanning Salon
Health Consultant
Skin Care Clinic
Wellness Program
Teeth Whitening Service
Weight Loss Service
Today 9AM–8PM
Saturday 9AM–8PMSunday 9AM–8PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PM
Tanning Salon in Beaverton, Oregon near Portland, Hillsboro at Tanasbourne Central Shopping Center. Our Spa treatments include Mystic Spray tan, Massage, Hydrotherapy, UV Therapy and teeth whitening.
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Review Summary
23 reviews
5 star
9 reviews
4 star
2 reviews
3 star
1 review
2 star
2 reviews
1 star
9 reviews
"The hydration and slim capsule are awesome services."
"God forbid you're a Groupon buyer, then it gets even worse."
"They have a great concept but horrible execution."
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All reviews
Sergey Y's profile photo
Sergey Y
a year ago
Bait and switch at it's best. And then there is their 60(!) day cancelation notice... When you first call, they give you a run around about having to have a "tour" of the place before you can use the facilities. God forbid you're a Groupon buyer, then it gets even worse. They suggest their "promotional deal" of first month free, then two months for only 140$ ($115 after Groupon). Sounds good, right? Wrong. If for any reason you decide to cancel, they say the first month free is a "verbal" deal and is now null and void. Then they tell you that they will charge you another month, because you didn't cancel on time, even if you did. The owner is in Texas for "health reasons" and can be only reached by email. The manager Rachel is sick, and there is no way to get a hold of her either... The assistant manager gets hostile and defensive easily. When requested the human resources (HR) department phone number, after going through a few pages of some binder, says they don't have one?! Either way, try at your own risk, but I wouldn't. I would not recommend this place to anyone. The reviews seem to be negative under previous ownership, and it looks like nothing has changed. If this place was legit and the owners knew it, there wouldn't be an issue with a customer calling them directly with a praise or complaint. Oh, and all these positive reviews seem to be written by someone who's either working for the place or had never been there and is just paid to write a review online for a fee. You have been warned.
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Sidra S
a year ago
Worse decision to join planet beach! Sam, the manager then but now no longer works there, gave me confirmation that I was no longer a member. But guess what? I was still charged $160 plus overdraft fees from my bank the next month. I never stepped in the salon for the next two months but was still charged. When trying to either be refunded my money or be able to use the spa facilities for the two months I paid for it took over a month to get a reply from the owner that said she couldn't do anything about it. I am a full time student and work part time, I thought this would be fun and relaxing. WRONG!! I saw a few bad reviews online about them, and sam, but thought it was a few bad experiences. Please save your money and avoid the mind boggling frustration of trying to deal with them. They have a great concept but horrible execution.
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Madia Smith-Garvin's profile photo
Madia Smith-Garvin
2 years ago
This place is WONDERFUL! I originally was given a 3 services free card, and the women there were super helpful in explaining all the services and what was available with the card. I then purchased a Groupon for 10 services because I was so impressed with the spa. They have been nothing but helpful and patient with me, as I tend to ask a lot of questions about products because of my cosmetic background. I thoroughly enjoy the services there, although the Slim Capsule is not my favorite (too hot, but can be adjusted lower if you want). What impressed me is that one of the products I purchased turned out to have something I was allergic to, and they went out of their way to make sure I could replace it with another product. Overall, I highly recommend this spa! Thank you to Samantha and the girls there :)
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A Google User
3 years ago
Worst customer service ever!!!! They charged my account repeatedly without authorization! I had to dispute everything through my bank to get the over $400 they charged one month. It is such a rip off!!! They tell you one thing at sign up and completely change the rules later! When I asked to talk to a manager she was conveniently never in and never showed up when I scheduled a meeting with her. Awful!!!
selina semon
7 months ago
I hadn't been in a month and went the other day to find planet beach closed, and by closed I mean out of business. The insides were all cleaned out and I can't reach them by phone. There wasn't a contact number written anywhere on the door etc. Does anyone know what happened or if they moved? I'm NOT impressed!
NotSoTypical Mama's profile photo
NotSoTypical Mama
2 years ago
The hydration and slim capsule are awesome services. Unfortunately Planet Beach only has one of each machine. I used Groupon's for the services. When you call they ask if you are a member. If you are not, the attitude immediately changes. They put you on hold for long periods of time and scheduling services is limited. I was unable to use my final Groupon because either the equipment wasn't working or they didn't have appointments available. I even tried scheduling 3 weeks in advance and couldn't get in. The staff could really use a class in customer service. Some are friendly and some are just rude.
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Chris Weller's profile photo
Chris Weller
2 years ago
I bought a groupon for my wife and have to say while the deal sounded great everything they offer is an up sell that and they never have a time slot available. The customer service was very poor. I wouldn't recomend this place to anyone.
A Google User
5 years ago
The girls are great and I love just sitting and chatting with them! They have awesome spa and tanning packages and the hydration station is awesome and sooo relaxing! so is the hydro massage! everything is done by machine so no one is touching you and everything is less than 20 min so it can fit into anyone's lifestyle!