Profile cover photo
Profile photo
Mail Order Outsourcing
15 followers -
Mail order business specialising in outsourced mail fulfilment
Mail order business specialising in outsourced mail fulfilment

15 followers
About
Posts

Post has attachment
It has been suggested that contact centres should "go digital or die", do you think customer contact is this simple? http://www.orbital-response.co.uk/latest-news/contact-centre-evolution.html
Add a comment...

Post has attachment
Online retailers are increasingly fighting for market share by improving the customer’s delivery experience. We've done a quick assessment of what order cut-off times are available for next-day delivery to a home address so that you can see what is on offer. http://www.orbital-response.co.uk/latest-news/next-day-delivery-comparison1.html
Add a comment...

Post has attachment
We spoke to some of our Contact Centre agents this month to provide some tips on how to ensure the best customer service experience. #customerservice   #outsourcing     #mailorder   #processing  
Add a comment...

Post has attachment
Can you afford to ignore what your customers wants? 

50% of customers abandon a purchase because of delivery options, our infographic overviews what the industry currently offers and what customers want. We conclude that improving delivery options will benefit retailers as well as their customers. #ecommerce  #retail   #ecommercefulfilment
Photo
Add a comment...

Post has attachment
Add a comment...

Post has attachment
Paul, our Group Managing Director, is retiring at the end of the year. We'll be sad to see him go but he's certainly earned a rest!
Add a comment...

Post has attachment
The Royal Mail will rise prices in January rather than April next year. We won't know until December the rates but we'll keep all clients up to date #mail   #mailing   #mailorder  
Add a comment...

Post has attachment

Post has attachment
Research shows that print and mail advertising still have a tangible benefit to charities
Add a comment...

Post has attachment
Mail order and eCommerce customers expect better packing solutions: could a fulfilment partner help keep your customers happy? Read more below...
Add a comment...
Wait while more posts are being loaded