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Verified local business
Better Business Bureau
Non-Profit Organization
Today 8:00 am – 4:00 pm
7 followers|84,261 views
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4417 Beach Blvd #202 Jacksonville, FL 32207
4417 Beach Boulevard #202USFloridaJacksonville32207
Non-Profit Organization, Business Management ConsultantToday 8:00 am – 4:00 pm
Monday 8:00 am – 4:00 pmTuesday 8:00 am – 4:00 pmWednesday 8:00 am – 4:00 pmThursday 8:00 am – 4:00 pmFriday 8:00 am – 2:00 pmSaturday ClosedSunday Closed
BBB is the authority on trust in the marketplace. BBB sets and upholds high standards for ethical marketplace behavior. BBB accreditation is a coveted honor earned by elite businesses and charities. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities. Our free BBB Reliability Reports and BBB Wise Giving Reports help you make the right purchasing or donation decision. BBB is also a significant distributor of consumer and business education information and tips and alerts about marketplace scams. And BBB offers dispute resolution programs for consumers and businesses when there is difference in viewpoints. 
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8 reviews
5 star
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4 star
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1 review
1 star
7 reviews
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spacemandc17
5 months ago
Extremely unsatisfactory experience - frustrating, exasperating and ultimately disheartening. I initially received no clear instructions or explanations of what was required to file a complaint against a local area business nor what the complete procedure would ultimately involve. It was only after I had spent a great deal of time and effort in clearly and fully describing and explaining my complaint that I learned that it would not be accepted, or acted upon, by the BBB of NE Florida since I did not have definite and concrete court-of-law type evidence of the infraction committed against me by the offending business. So, what good is the BBB of NE Florida to any complainant? All such complaints are purely anecdotal in nature and cannot be backed up by physical concrete evidence which is demanded in a court of law. It must be assumed that a customer is making a complaint against a business because s/he is legitimately dissatisfied and unhappy or s/he wouldn't be going to all the effort, trouble and expense to do so in the first place. I, an offended and aggrieved customer turned to the BBB for help, support and solace after being abused by a local area business and received nothing but double-talk, a "run around" and ultimate rejection... The BBB of NE Florida not only proved to be of no help or support to me personally, but, worst, it proved itself to be nothing but a fraud and a sham betraying the trust of an innocent cash paying customer such as myself attempting in good faith to do business with a local area business which engaged in completely unacceptable, prejudiced and despicable behavior. What a shameful and disgraceful lack of caring and support, and shirking of its duties and responsibilities, by the BBB of NE Florida.
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Jaymz Haynes
a year ago
1 STAR.. and can I get it back.. BBB does not deserve it. I offered video evidence from my security camera of foul loud language, stealing, and drug abuse by a roofing company and provided a honest review that could be backed with a few pictures from my camera footage.. They deleted my review.. Sent me an email accusing me of being one of my neighbors and proceeded to slander me and my wife (technically the nice young couple who lives behind me since they don't know who I am) at 3 am (which works like a text and I keep my phone on for emergencies) .. Im not sure if it was the crackhead roofers.. or if it was the BBB.. but neither should be texting/emailing at 3 am.. We're all in Jacksonville.. All on the same time zone.. I work nights so its not an issue.. but what's their excuse? They claim anyone who says anything honest about them is on drugs.. Pot calling kettles black a lil much ey? Anyways... The BBB clearly manipulates things in the favor of the people who pay them (the businesses).. They manipulate reviews by hiding anything less than positive.. THEY ARE THE EPITOME OF BIASED.. I just wanted to warn people not to use this company cause of my opinion as a close neighbor and my point of view. I did everything their site required.. Its not like Ive never had my roof redone. Noise doesn't bother me.. but foul language in front of kids. stealing. and disrespectful rudeness when you ask a so called "christian business" not to cuss in front of your kids.. Those kinda reviews should be on the BBB as well as the good reviews but I expect integrity from a place that presents itself like the BBB does.. I expect them to be unbiased no matter where their paycheck comes from.. They are a scam.. They basically make false claims you can trust a place cause they are part of the BBB and you can see their reviews,, but if the company pays enough money to the BBB those reviews can be all positive.. Consumer gets screwed.. Business gets strong armed.. BBB gets paid.. Where's the justice in that? I say we take all legal channels and call someone with some human decency and call John Morgan and shut down the BBB in Jacksonville and possibly the world.. Climb this corruption and manipulation ladder til we have a honest BBB or no BBB.. I tried reporting the BBB in Jacksonville to the BBB.. its been since monday and no replies.. no calls.. no emails.. I had a friend file a claim with the bbb cause of a unrelated matter and she has been getting responses all week and the business issued her a refund.. That business obviously was behind on their BBB dues. Good to know at least google allows honest reviews.. for now.. Soon as they realize they can make money to manipulate these reviews.. POOF! they are gone. PS.. Amelia Miranda, Julie Powell, and JOSLYN PATRICK.. Im pretty sure you guys should be doing reviews for Import Auto Brokers..Your "theropist" on lime street and Compass bank.. Maybe the BBB screwed you guys through those places.. You should elaborate.. but try to keep these reviews centered on the BBB or how they are involved with representing those places with the BBB mission statement and goals to always be biased and manipulate everything to the satisfaction of their revenue flow.. No matter if you're a business/business sympathizer and think the BBB is there to help keep people from paying their bills.. or if you're a consumer who thinks the BBB is there to manipulate you to trust the businesses they have their hand in the pocket.. Im no lawyer.. but this is extortion at its finest no matter what side of the fence you are on.
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Michael Stuart
a year ago
A disaster of an organization. The BBB does not support consumers at all but, rather, companies. Communication system with customers is poor at best.
A Google User
3 years ago
Don't waist your time. I offered legal documents proving the company broke US and International Laws and they sided with the company not even asking for evidence.
Albert Strickland
8 months ago
they will never publish an honest review... they are in cohoots with he companies here in Jax. I had a contractor rip me off for 26K I took him to court and won... Then I found out to my surprise, no make that disbelief I would have to pay 50.00 to have the complains registered with the BBB
Linda Windrow
2 years ago
The Better Business Bureau should be called the Worst Business Bureau (WBB). The businesses get the shaft from all sides. You have a worthless news station called First Coast News with this anti-business guy called Ken Amero (never watch his worthless show). He takes complaints from dead-beat customers and downright nasty people and splashes them all over the news and tells people he is on their side. He is not on anyone side, but his own side.He could careless about anyone else. He is anti-business. Businesses don't come to Jacksonville to do business. You have the BBB (WBB) and news outlets who are willing to stab you in the back every chance they get. Don't believe a word that comes out of First Coast News.
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A Google User
4 years ago
Let's face it. Better Business Bureau would not be in business if it weren't for the businesses. They are anti-business. They always believe the customer who will say or do anything, especially if the customer owes the business money. Most often complaints are not valid, but from people who owe money and the business is trying to collect. They will hide behind a BBB complaint or a government agency to complain to. As a nation, we have sunk to a low level when we are not mature or honorable enough to pay our bills, but hide behind the BBB. Most often companies bend over backwards to accomodate customers, but demanding, rude, and deadbeat customers are impossible to reason with. Don't believe most of the complaints that people place through the BBB. Reasonable, honorable, moral and decent people work them out with the company and not a childish stomping of the feet with rants.
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Denny Dee
2 years ago

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