Profile

Cover photo
Verified local business
The Triangle
Apartment Complex
Today 10:00 am – 6:00 pm
2 followers|981,481 views
AboutPostsPhotosVideos

Stream

The Triangle Residences has a new profile photo.

Shared publicly  - 
1
Add a comment...
Have them in circles
2 people
RoxAnn Ortiz's profile photo
Samantha Heggen's profile photo
Contact Information
Map of the business location
4600 W Guadalupe St Austin, TX 78751, United States
4600 West Guadalupe StreetUSTexasAustin78751
(512) 450-1500triangleaustin.com
Apartment ComplexToday 10:00 am – 6:00 pm
Monday 10:00 am – 7:00 pmTuesday 10:00 am – 6:00 pmWednesday 10:00 am – 6:00 pmThursday 10:00 am – 6:00 pmFriday 10:00 am – 6:00 pmSaturday 10:00 am – 6:00 pmSunday 1:00 – 5:00 pm

Welcome to The Triangle Apartments! Located in Austin, TX, The Triangle provides for an amazing living style. Residents can choose from a variety of one, two and three bedroom floorplan layouts. In addition, residents will enjoy the many amenities that include bamboo flooring, crown molding, kitchen islands, large bedrooms and balconies.


Visit us online and schedule a tour today!

Google+ URL
People
Have them in circles
2 people
RoxAnn Ortiz's profile photo
Samantha Heggen's profile photo
Write a review
Review Summary
2.9
42 reviews
5 star
6 reviews
4 star
12 reviews
3 star
8 reviews
2 star
5 reviews
1 star
11 reviews
"The best part of this apartment complex is most certainly the location."
2 reviewers
"Leasing office staff is COMPLETELY WORTHLESS, incompetent, and downright dumb."
2 reviewers
"The maintenance staff is very quick."
3 reviewers
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
Your Activity
All reviews
William Pendleton
3 weeks ago
I've lived here a few different times, and though I loved it the first time (couple years ago) this most residence was not as good. the bottom line up front is the owners aren't spending the money to keep it nice anymore, and it is really starting to show. With what they charge for rent, you can get a lot more for your money somewhere else. The good: Location wise, we loved it. There are a lot of cool bars and restaurants around, it's right on the express bus route, and it's close to UT and not too far from downtown. The neighborhood is north enough to not be a zoo, but just on the edge of where N Lamar starts to get shady. The office staff are pretty great, and the maintenance guys do a really good job and typically respond quickly. People have complained about both, but I never had an issue and always got help quickly when I needed it. The saucer is awesome. The farmer's market is pretty cool. The bad: The buildings are frequently vandalized without timely repairs, the stairwells are often full of broken beer bottles, trash/vomit in the hallways is not unknown. Some guy puked in our hallway and it stayed there for two weeks. Our building was sorely in need of a repaint, it just looked like crap on the inside. People drive 90 mph around the parking structures and near collisions were a daily occurrence. Also due to the retail space below, you will frequently get stuck trying to go in or out of the parking garage because some jackwagon is stopped in the lane waiting for a parking space to free up. The owners also own the retail space, and for some reason no one besides the Flying Saucer, Galaxy and Mama Fu's have managed to stay open. During the 3-4 years I lived there, we saw a bunch of great places open and go under. I am currently watching to see how long it takes the dance studio to tank. Maudie's seems to be doing ok, but so did "How Do You Roll" at first. Rent must be pretty high. The gym is a terrible joke. Decent when they first installed it, it has almost completely fallen apart and they have changed nothing since at least 2012. Broken treadmills, screens that don't work, TVs that cannot possibly be seen unless you run looking straight up. Oh and lastly, the floors. Live on the top, or be prepared to hear a bass solo every time your upstairs neighbor does anything. I don't know what happened with the design, but this place has the loudest floors I have ever seen in ten years of living in apartments. It's still an ok place, but for what they charge, you aren't getting a good value anymore.
• • •
Samantha Heggen
5 months ago
I moved into The Triangle in June and I love it. They have a farmers market every Wednesday at the park, I get all of my meat and breads from there. My daughter loves the splash pad and new playground. The apartment I live in has a pet yard facing the park and I couldn't be happier. The leasing staff was nice, James is the best! I have not had any maintenance issues, but I do see maintenance cleaning up around the buildings everyday.
Justin Michaud
11 months ago
The short summary is that this property is extremely poorly managed. Their lack of organization and competence in the handling of my lease application (namely their failure to actually deliver a lease to me despite that fact that I paid all fees and I had received approval over 2 weeks in the past) led to my discontinuation of the leasing process. Despite the fact that their own poor management led to this discontinuation, they refused to refund any portion of my security deposit or admin fee. I would strongly recommend against anyone leasing here; if they can't even be bothered to complete the process of acquiring new tenants how can you expect them to care at all about any issues that you might have once you are locked into a lease? Obviously they won't. Throughout the process of investigating this apartment complex I was never able to be helped in person without having to wait in the lobby for substantial amounts of time (on 2 of the 3 occasions I had to wait for 45 minutes and over an hour respectively). Getting email response or call backs was largely impossible. They often only have one person in the office on the weekends meaning that residents and prospective residents alike will have to wait around for the leasing agent to return from showing other prospective residents the property (one resident who had to wait while I was there spent over an hour and half waiting to just retrieve a package).
• • •
John Hemmick's profile photo
John Hemmick
a year ago
If only I could rate it zero stars. Where should I begin? First, you will notice the very high quality of the demo units that they show you, but on closer inspection upon moving into your apartment, you'll notice that everything is made out of the cheapest possible materials available. If you have a two bedroom, you will have one room that is freezing cold and the other that is boiling hot -- due to the crappy ductwork that pumps all of the cold air into the first room available leaving the others to burn. This will also result in $200+ air conditioner bills, and if you call the maintenance company to put in a service request, they'll stop by at their leisure, clean the air conditioner vent and get filth from it all over your kitchen and dishes, and then leave you a helpful note letting you know that they shut your curtains and that probably the curtains being open was what is the problem. Next -- the office staff is a mix of the following: useless, or unavailable. If you do call and manage to get someone on the line, they'll parrot back some robot-script that no-doubt could be better handled by a computer. But most likely, you'll call during their business hours and no-one will pick up. When you try to leave a message, the machine will cut you off with a "goodbye" after 10 or so seconds of delay. Let's forget about the machine, then -- and just stop by during their posted office hours... Well, unfortunately, they often lock the doors to the office unannounced an hour or so early, and if you come and explain to them that they're still on the clock, they will inform you that they are in fact closed, then run around for a little bit, and suddenly discover that they are, in-fact, open. Luckily for you, the entire staff is incapable of making any decisions whatsoever, as their maintenance, billing, and in fact entire set of sub-par services is all done by third parties that are nowhere near the leasing office. The leasing office exists to fool people into getting trapped in a lease with this horrible apartment. After that, expect the most infrequent, worst service, (if any at all) from the most smug people you can imagine. That is what you get at The Triangle Austin.
• • •
Lincoln Way
2 months ago
I've dealt with cats smarter than the people in the leasing office. After reading other reviews, I literally felt like I wrote them because we've had the EXACT SAME ISSUES! Leasing office staff is COMPLETELY WORTHLESS, incompetent, and downright dumb. We basically had to beg them to send over our lease for us to sign after paying the fees and being approved. It took about a month, 4 trips to the office and countless phone calls before we signed. After driving from Slaughter all those times, fighting traffic, the mgr finally called and said, "come on over it's ready to be signed." When we got there some other person helped us and told us she didn't know why we were there because the lease is signed electronically. MORONS. Upon moving in, they couldn't even give us the proper set of keys, 4 days later we still don't have them. You have to harass the office for anything to get done, even then, it doesn't get done. Phone calls, requests, etc. go completely ignored. They say they're getting new management so I have my fingers crossed. The actual apt. seems decent so far, but we will see as we have not officially moved in yet. If past experience is any indicator of our future dealings with them, it's going to be a long road. :-(
• • •
Luke Linsteadt's profile photo
Luke Linsteadt
7 months ago
If I could rate it zero stars I would. DON"T EVER LIVE HERE. They have the worst management staff in Austin. They are unprofessional, lazy, liars, and incredibly rude. They will rip you out of so much money through little fees. Oh and don't expect to get your security deposit back because when you move out the cleaning fees will mysteriously add up to be exactly what your deposit is. I hated living here. There are plenty of other complexes around. Please do not be fooled because they look shiny and new on the outside. I had a terrible experience living here.
• • •
EY Kim
2 months ago
unfriendly, unprofessional, rude staffs
Will Parkhurst's profile photo
Will Parkhurst
a year ago
Looks nice, as it should for the price, but I've found the walls to be extremely thin and that dust accumulates extremely quickly in the apartments. My main problem with this complex is the management. Since the management has found out I am not going to renew my lease, they essentially stopped treating me like a first rate customer. They often forget to give me my packages or don't give me all my packages or in some way misplace them, they do not return my phone calls or emails in a prompt manner, and they have ignored several of my maintenance requests. They also try to squeeze every little penny out of you, with unclear billing, poor communication and egregious late fees. I would definitely NOT recommend living here.
• • •