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USPS
Post Office
Today 9:00 am – 5:00 pm
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2273 Church Ave Brooklyn, NY 11226
2273 Church AvenueUSNew York11226
(718) 284-5631usps.com
Post OfficeToday 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday 8:00 am – 1:00 pmSunday Closed
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Review Summary
1.6
64 reviews
5 star
4 reviews
4 star
3 reviews
3 star
4 reviews
2 star
8 reviews
1 star
45 reviews
"This is the worst post office in Brooklyn at least."
"Long lines filled with obnoxious disgruntled people."
"Monday comes and goes with no updates, NOT EVEN A PINK SLIP, nothing."
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Esteban Dávila's profile photo
Esteban Dávila
4 weeks ago
Every time I see the pink slip I want to cry. The pick-up line is the longest, expect AT LEAST 30 minutes in line. It is so frustrating when all the other lines are empty and the employees play with their phone instead of alleviating the pick-up line. There's no large package drop off, so when you buy pre-paid postage you still have to make the long line. Sometimes they have an employee outside taking packages, but most of the time this employee if behind the counter helping the pick-up line. I've been told by the employee on the money order line that it is not his job to take my prepaid package. Something as simple as taking my package and dropping it in a basket, because it doesn't fit in the blue bin, can't be achievable. The manager is the most inefficient employee of the group. All he does is hide behind his corner office, when he is outside he does NOTHING to solve issues, speed up lines, or to mediate when people cut the line. Going here also feels like going to visit a friend in jail. You know you live in a rough neighborhood when you have to talk to the representative thru the hole in the glass. I think people suck much at their job that they have been threatened before. Bottom line DO NOT GO THERE unless it is absolutely necessary. If you do go, bring snacks and your patience hat, you'll need them both.
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nakira cher's profile photo
nakira cher
in the last week
Every time I come here I get so frustrated. Its filled with obnoxious people and they don't take care of customers very well. And the pickup line... Be prepared to spend at least 45 minutes waiting. Full service doesn't do their jobs and they don't help out their coworkers even though they have no customer and the line can't even fit in the office. They need to do some serious work in this post office.
Faye Nightingale's profile photo
Faye Nightingale
4 months ago
This is absolutely the worst USPS! I can't believe no one has done anything to change this yet and I'm surprised most people who work here are still employed. Package delivery: they are lazy and will NEVER redeliver to you no matter how many times you've scheduled a redelivery. Sometimes, they don't deliver on purpose during holiday season so you'll have to go wait in line for an hour AVERAGE. Here's the kicker, you will be faced with the sassiest staff with the most rotten-attitude at the pick up booth. They will make it a point to disrespect you and be rude to you before looking or reading any slips you give them. I had a woman today who tried to humiliate me just because my name was misspelt on the package. She yelled and announced it to make sure everyone in the office would hear about this seemingly "horrible crime" and acted like it was the absolute worst thing that has ever happened in her life. This place has to hire people who will actually appreciate having a job at all and do what they are paid to do.
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Rachael Kaliczynski's profile photo
Rachael Kaliczynski
5 months ago
The mail delivery men/women are so lazy, unprofessional and useless. EVERY time I order a package they don't even bother to ring my doorbell to even have me come to the lobby to receive it. They just throw a pink slip in my mail box which they seem to do to everyone else considering the absurd parcel pick up lines. Don't get the job of a mailman if you're too lazy to do your damn job. Pathetic.
Tatyanna Whit's profile photo
Tatyanna Whit
a month ago
I know this seems redundant but this place is horrible. Long read but please read if you're considering doing business with this atrocious establishment: I ordered a package via Amazon and it was scheduled to be delivered via USPS on Saturday. Saturday comes, I stay home ALL DAY waiting patiently for my bell to ring. Finally 9pm comes and I decide to go check the mailbox and there it is, a pink slip. Reason for not delivering the package?: "No Bell!!" written just like that. I was upset but overall since they're closed on Sundays I scheduled a redelivery for Monday.... ...Monday comes and goes with no updates, NOT EVEN A PINK SLIP, nothing. No updates on USPS website. I called USPS hotline and they gave me the branch number. Called the branch number and first the rep told me "It's scheduled for pick up" and when I explained that I put in for redelivery she said "Oh...it's out for delivery then"...SHE DIDN'T EVEN KNOW! So I called Amazon and explained this and they shipped me a replacement with 2-day shipping...unfortunately the replacement was shipped via USPS AGAIN so I called the hotline number and explained the problem. They said all they could do was schedule the package for redelivery on Wednesday and file a complaint with the branch. So I allowed them to do so. Keep in mind now, both packages are supposed to come on Wednesday now. So Wednesday comes and both packages are out for delivery. Good. Then at 12:02pm the USPS site for BOTH packages updates saying that the driver couldn't deliver them because "There was no secure place to leave the package"...WHATTTT!!! Why didn't he just ring the f***ing bell!!! So AGAIN I call Amazon who added USPS on the line for a conference call and I explained this to them. They scheduled the package for redelivery for tomorrow, Thursday and escalated my complaint ticket. They advised I call the branch again and ask for the "Delivery Supervisor" so Amazon then conferenced in the branch. Someone by the name of...let's call her "Lisa" answered. I explained the problem to her and requested to speak to a Delivery Supervisor. She kept deflecting my request by asking me more questions, asking "Why don't you just come in and pick it up" to which I said NO because I don't want to deal with the long lines and attitudes (that and I work late so when I get home they're closed). Then here comes her attitude EVEN WORSE now "Well the Driver Supervisor is on lunch right now you'll have to call back after 1pm". Ok. Called back after 1pm, the line is busy. Literally called like every 30 minutes until 4pm. Still busy. Finally the phone starts ringing and then goes busy again. Call back, now the line is busy. I called Amazon back and told them that if my packages aren't delivered tomorrow I want a refund and I NEVER want my things being shipped via USPS again. Now I know they have no control over that but I just wanted them to know that if there's an option other than USPS, choose that option instead. I'm convinced someone is intentionally not answering the phone and taking the phone off the hook or something. I tell you one thing, if I would've had to go into that branch on Saturday to pick up my s**t somebody would've heard my mouth. I'M TIRED OF THEIR F***ING ATTITUDES AND PURE LAZINESS!!! That branch needs to be closed OR they need to FIRE everyone who works there and hire a WHOLE NEW BATCH OF PEOPLE who don't have such nasty stank a** attitudes.
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Meg Reichman's profile photo
Meg Reichman
2 weeks ago
I am astounded and outraged about the ineptitude of this post office. Its outrageous that this totally inefficient establishment continues to operate the way it does; this post office. It has to be completely revamped and reorganized. I receive some mail, but I almost never receive my packages; instead, I find pink slips in my mail box that have a date and time during which I was at home, so I know that there was no delivery attempted. this post office should not even get 1 star. they basically do not deliver packages. I am still getting pink slips with a date and time that I am at home. They never even ring my bell! They just write out pink slips and put them in the mail box. They just don't want to take the time to go up to the 2nd floor and ring by bell. WHY ISNT ANYTHING DONE TO IMPROVE THIS SITUATION!!!!!!!!
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Stephan Meyer's profile photo
Stephan Meyer
3 months ago
Worst post office ever! I never get my packages delivered on time and even when the tracking info says it's been delivered, I wind up having to go to the post office to wait in a super slow line to pick it up myself. And this is all without them leaving a doortag. The last package I was supposed to have received should have been here in 2 days, it wound up taking 2 weeks for me to get it.
Alicia Knights's profile photo
Alicia Knights
a month ago
Lazy, lazy, lazy, lazy. If they could leave all the mail in a pile on the ground, they would. The workers at the location...I'll be nice and say a lot left to be desired. Just lazy damn lazy.