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Hotel Novotel Queenstown Lakeside
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Earl St & Marine Parade Queenstown 9300 New Zealand
Earl St & Marine ParadeNZQueenstown9300
+64 3-442
Hotel, Restaurant
ing room awaits you to soak up Queenstown's natural beauty at the end of a great day at Novotel.
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4-star hotel
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Booking links sponsored. $104 incl taxes & fees
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Review Summary
21 reviews
5 star
7 reviews
4 star
11 reviews
3 star
2 reviews
2 star
No reviews
1 star
1 review
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Gary Strangman
8 months ago
Expensive, Inconsiderate, Invoiced my card after checkout without explanation or invoice, don't answer when looking for explanation and when they do answer need to call back, want payment in full and won't refund even though they could sell room. They do usually have availability due to the fact that anyone who knows them avoids them. You should too. And now that I check my credit card they have charged the rooms I didn't use twice, no explanation and no invoice just attempted theft so add thieves and incompetent to the description of management and staff. I'm very disappointed that tourists could leave New Zealand thinking this is typical behaviour. It's not, this is by far the worst managed and run hotel I have ever dealt with anywhere in the world.
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Jo Sattin
a year ago
Stayed here just over a year ago and would definitely come back, if only for the bed. Really though, my four stars are for the bed and nothing else. Without a doubt the best sleep I've ever had. I did request twin beds in the reservation and ended up with a queen size but luckily my BFF and I are super comfortable; yes in that way. Back to the bed though, a mattress that was not too firm nor soft; it actually embraced me each night. The duvet was snuggly but not suffocating, light and fluffy and perfect. We ended up stripping the bed to find out the brands of the sheets, mattress and duvet; no joy. Asked the receptionist, again, no joy. Lastly, why was the WiFi so expensive? Poor form Novotel.
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Jennifer Maurer
a year ago
Very convenient location and nice overall facilities - could easily have been 5 stars. Staff was nice, and location next to beach and center of town is hard to beat. However, 2 things reduced it for me: - Walls EXTREMELY thin. Not only could I hear people walking by in corridor, but could hear everything on TV in neighboring room :( - WIFI overpriced - $30 for 24 hours or data cap, whichever reached first
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Olivier Cloez
a year ago
Very friendly staff, thank you very much for your help
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Aaron Spiteri
11 months ago
This place was great! Staff were super friendly and accomodating. Nice bar downstairs with food and drinks on offer, easy to book activities in the lobby if you wish and super comfortable and clean rooms. Only few things that brings me to only provide 4 stars is the annoyance of parking not being available apart from valet parking which can get annoying. There are streets behind the Novotel that you can walk to for free so would recommend this as most street parking has times enforced. Only other annoyance was the 30min free WiFi per day. Would be good if this was at least 60 minutes to ensure enough time to make some calls etc
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Vadim Gribov
5 months ago
Great location, friendly staff but could do with a fresh coat of paint.
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Jeremy Parisi
2 years ago
I stayed her in Oct 12. Can't beat the location, all of Queenstown was within an easy walk. The room was simple, but comfortable. We didn't use the restaurant.
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Jonathan Eastwood
2 years ago
Great place and you can't get a better location. Staff were great and very helpful.


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