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Ian Jones
63 followers -
I am an innovative IT leader and advisor. I improve service management by combining proven and emerging ideas and concepts. Views expressed are my own.
I am an innovative IT leader and advisor. I improve service management by combining proven and emerging ideas and concepts. Views expressed are my own.

63 followers
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IT process #automation can be used to unite siloed IT teams as they collaborate on a new & agreed value stream #itsm https://goo.gl/RtQ1ho
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My latest blog post highlights that IT process automation can be used to unite siloed IT teams as they collaborate on an agreed, streamlined value stream #itsm https://goo.gl/RtQ1ho
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#ChatOps offers a new engagement model that facilitates the rapid exchange of knowledge & experience http://ow.ly/A6YZ30cuFr8
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Improve Event, Incident and Change Management with ChatOps #itil #itsm http://ow.ly/Hp0q30cuFr5
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