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Autumn Heating & Cooling
HVAC Contractor
Today 7AM–6PM
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Tip of the Day 04/08/14

Founder of Lennox Air Conditioners - Dave Lennox

In 1895, Dave Lennox founds The Lennox Machine Company in Marshalltown, Iowa (USA) where he manufactures the first ever riveted steel coal-fired boiler. LENNOX has been enjoying nearly 120 years of existence since, making this company one the oldest in the HVAC&R industry. Day after day, we continue to write the future of our brand, because thinking far is in our genes and has been built over time. After many decades of business focus on North America, Lennox decided to open a factory in Europe. That was in 1962 and this is when the history of Lennox starts. Among the pioneers of modern home comfort, no one stands taller than Dave Lennox. Working from his machine shop in Iowa, he single-handedly elevated the American standard of living by building the first Lennox® furnaces. Call Autumn HVAC to buy a Lennox air conditioning system today for your home.
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Big Thanks to the Folks at Goodman Heating and Air Conditioning!!

We recently had a customer that had a major air conditioning problem and after several trips out, we discovered a leak. This was a very expensive repair for us and the customer. Goodman reimbursed us for a BRAND NEW system outside AND for our replacement repair.

When choosing a new air conditioning system, take a look at Goodman. Check out

Thank you Goodman
- Autumn HVAC
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Big Thanks to Goodman Manufacturing!!

Goodman came through with a new outdoor condensing unit for a customer who had a leak in their system. Rather than hunting down the link that was hidden, it was entirely replaced.

If you need a new air conditioner, consider choosing Goodman. Check them out at: or call us for more information.
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Cedar Park, TX
USTexasCedar Park
(512) 459-8118
HVAC Contractor, Air Conditioning Repair ServiceToday 7AM–6PM
Thursday 7AM–6PMFriday 7AM–6PMSaturday 7AM–6PMSunday 7AM–6PMMonday 7AM–6PMTuesday 7AM–6PMWednesday 7AM–6PM
A premier Austin Air Condtioning and Heating Repair company. Heating and A/C service technicians are available 24/7. Call today - FREE service call fee!
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Review Summary
16 reviews
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3 reviews
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1 star
11 reviews
"Today I just found at another very serious and dangerous issue."
"They installed a new Lennox AC and Heating unit."
"Took time off work for them to do heater check and tuneup."
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Jennifer Reagan's profile photo
Jennifer Reagan
a year ago
I was told that this company was once under the name of Autumn Heating and Cooling. Please "Google' that name and you will discover NUMEROUS complaints. Unfortunately, I am one of them. They installed a new Lennox AC and Heating unit. The AC quit working just a couple weeks after the installation. This was August and temps were in the low 100's. They couldn't come out for four or five days! In desperation, I paid to have a local fellow come check on the until. It was then I discovered all the faulty workmanship - some of it quite DANGEROUS. The heating unit was installed wrong - Carbon Monoxide would have leaked all through the attic. Thankfully, it was summer and I hadn't used it yet. They hooked up the AC incorrectly, too, and cut corners any way they could. So much so, that the unit sits very crookedly on the slab so that they didn't have to use any extra copper piping. Today I just found at another very serious and dangerous issue. Autumn Heating and Cooling - now AC Express - had to take down the stairs leading to the attic, along with the entire frame around the stairway entrance. They had a guy come out and put it back together when they were finished. I just had a guy out to service my water heater and he said the stairway is VERY dangerous!!! It said it is not bolted in correctly or supported. It was so dangerous - he had to reinforce it himself before he would go up the stairway - it was ready to fall. This is in the house - we walk under it every day in our bedroom hallway - and it could drop on our heads at any time! I now have to hire a carpenter to fix this, too. Autumn Heating and Cooling is cheap - and they had good reviews on Angie's List which is why we used them - but I see they are no longer on that list. No Wonder. The workmanship they did was not only very poor - and their service terrible - but things were absolutely DANGEROUS to my family. PLEASE STAY AWAY from this company!!!
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Christy Stout
3 years ago
Make sure you run both your A/C and heat before you let them leave! Had Autumn come out to service my A/C this summer and then when I tried to turn my heat on a few months later nothing happened. I had another company come out that was recommended by a friend and they found the gas valve to my heater was in the "OFF" position. Hmm...I wonder how that happened considering nobody has been up in the attic since. Very disappointed that a company would be so sneaky and dishonest.
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Natalie kemp
3 years ago
They arrived on time and were very friendly! They got my system working again that same day. Customer service was extremely helpful and got me scheduled right away!
A Google User
5 years ago
We called about our AC not working. They gave us an appt the next day for a free diagnostic. Noah came and gave us the correct diagnosis and said he would have to call Lennox to see if they can get the part if they didnt have it. Well needless to say days later we are still waiting for that phone call to come and fix our AC. They have NO follow up. Besides that lack of follow up their quote was $719 for a part that cost $97!!! HUGE markup and quotes were inflated! Go elsewhere! It was worth it for us to PAY for a service call to get someone who took the time to care enough about getting our AC fixed.
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BAW Prez
2 years ago
I wish there was a ZERO star rating for them. Service so horrible I wonder if I'm on Candid Camera. Took time off work for them to do heater check and tuneup. Technician was a NO SHOW. Called office and they rescheduled me. Appt #2 they called me and said technicians went home sick. Rescheduled. Appt #3 they NO SHOWed me again. Appt #4 they called and said guys were running too late. Appt #5 they NO SHOWed me again. I am am very patient person but this is ridiculous. I've taken off work 4 times in 2 weeks for them and they are completely irresponsible. Always some excuse. JUST DO WHAT YOU SAY! Today is appt #6 and we'll see if they show. Hard to believe service could be this bad. I don't know who owns this company but I hope he or she is reading all the horrible reviews and will fix these problems. Shame on you for such horrible service. Once this appt is complete I will never use you again. Update: Due to their proven incompetence, called to confirm this morning's appt and sure enough, MORE EXCUSES. Tech will not be here as promised. Why am I not surprised? Enough nonsense. AUTUMN HEATING AND COOLING YOU ARE HORRIBLE!
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Jeff Lawson
3 years ago
They successfully replaced my upstairs A/C with a working unit, and I've had no problems with it after a year. But after casually talking with the technician when the work was done he told me that the price I paid was too high and he would have done it for less than half of the quoted price if I had gone to him directly.
A Google User
4 years ago
Incredibly overpriced! Look elsewhere! These people are there to gouge you for as much as they can. They charged me over $600 for a fan motor, installed which retails for ~$100. Wasn't in a position to get multiple quotes at the time but did afterwards and everyone else was ~$300. HALF the price. I will never use Autumn again.
A Google User
4 years ago
Absolutely terrible - One of the worst businesses I have dealt with in my life. We got a whole new Hvac system that did not work from the get go. They brought out 1 guy after installation and he said it was fine. We tried it out and it still did not work. This was repeated 4 times. Finally they filled it up with freon since it was leaking and now the freon has leaked out again so it's still not working. How they managed to mess up installing a new system and have 5 different people not able to figure out what is wrong is beyond me but we still have no AC. This company has been the biggest headache. The sheer incompetency is astounding.
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