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The Prescott Hotel
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545 Post St San Francisco, CA 94102
545 Post StreetUSCaliforniaSan Francisco94102
Hotel, Wedding Venue
Wedding Venue
Boutique Hotel
A boutique hotel just a block from Union Square, in San Francisco's Theater District. Named one of the 2015 Best Hotels in San Francisco by U.S. News + World Report.
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Review Summary
34 reviews
5 star
625 reviews
4 star
573 reviews
3 star
228 reviews
2 star
89 reviews
1 star
46 reviews
Elegant rooms & suites with yoga mats, plus an exercise room & a lounge with a fireplace.- Google
"I would never, ever classify this as a 4 star hotel."
"Front desk clerk was young, rude and abrasive."
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Lindsay Snook
7 months ago
Wife and I stayed a couple weeks ago, first time to S.F.3 nights. Prices were steep, but, I guess in line with Union Square prices, decent location. Rooms small with very limited electric outlets (understandable for such an old hotel). The kickers for me were A: $50 per night for parking ( yes I know parking is precious in S.F. but a valet lot 50 yards away around corner was $25, I parked there) B: after first night, we went sight seeing, when we returned, I found a used Alcatraz Island tour ticket and a freaking black WIG sitting on top of my suitcase. ( I ASSUME from housekeeping) (I'm still disgusted) I took it down to the desk and asked for a manager, no manager here tonight. And " Please don't put that here on the desk, theres a trash can" took my phone #, said manager would call tomorrow. no call, returned to desk following eve, asked for manager again, no manager here today either, " I'll send him another email and make sure he calls you tomorrow". Long story short, there was no manager on duty during my entire stay, I never received a call from anyone. I even called back there several days after leaving, still no manager. They obviously just didn't care. I will now be posting this review everywhere I can find to post. Oh,, I did overhear one of the staff telling someone that starting in Nov 15, they would be getting a full hotel renovation. Maybe they should hire some management as well.
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D TT's profile photo
9 months ago
Worst experience I have had with a hotel in the $300+ price range. Only one elevator that takes forever. The room is small. The room is old. The room is outdated. The room smells. The room is dirty. The bathroom is outdated. The bathroom has dirty towels. The heating and cooling does not work at all properly. Freezing my butt off that night. Luckily my family was there only one night. The bed creaks all night long. Wifi is slow. You have to ask for WIFI, which was slow as f*#$. They charge me for mini-fridge usage when I did not use it. They charge a retainer "incidentals" (<<<??) but no where on there terms/disclaimer (through Expedia) that said would be charged. I was not told about that as well. I checked my american express and was surprised of the amount that was charged. Coffee is in the lobby. No coffee maker in the room. If you have to stay @ Union Square choose another hotel. Maybe the JW across the street. Sorry but I just cannot recommend this hotel.
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N Robles
a year ago
The staff provide world class service. They were friendly, polite and true professionals. Bed was comfy and room was clean. Small little touches made the stay unique such as complimentary Irish coffee, cookies and wine hour.
Response from the owner - a year ago
Thank you Nancy for letting the world know how amazing our staff really is! I couldn't work with a better bunch of individuals that love the hotel and love what they do! I can't wait to share this with them all. Thanks again and hope to see you again soon!
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Katy Bernazal
a year ago
Wonderful hotel. Fantastic staff and great atmosphere. We felt very at home and it was in the center of everything! Will definitely stay here again!
Response from the owner - a year ago
We are so happy you found us and even more happy you felt the love our hotel has to offer! We hope to welcome you back very soon.
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Mohy Eid
6 months ago
The first in the room smells really bad. You are gonna take time to get adapted to the smell. Although this is not may main complain. The main complain is that we kept our bag into their storage to hang out during our last day of stay in SF, and when we picked it up, it was broken. The metal was broken and we have no idea how did they broke it. Not sure if something was stolen from the bag, but we are trying to remember everything in there.
nigel996's profile photo
9 months ago
This place is in need of a renovation by THIRTY YEARS. The décor is from the late 70’s, early 80’s at best – so minimum 30 years worn. It's so tired one of the two lifts has been out of order for my ENTIRE stay of 10 days and was broken BEFORE my arrival and most likely not fixed now. For NINE mornings in a row I had to walk six flights of stairs due to the builders consuming the one working lift. EIGHT of the mornings I complained to the staff - to be told it won't happen again. Returning from my business trips in the early evenings it wasn't the builders who occupied the lift – it was housekeeping. My calm and collective worn thin I did stress there would not be another incident without me losing my patience – what happened ANOTHER morning of lifts being consumed by builders. BUT it clearly it wasn't me just feeling the pain. An American gent lost his cool and vocally exploded at the front desk – and with great reason – he also experienced 4+ days of walking loads of flights of stairs morning and afternoon. Normally us Brits poke fun at the Aussie folk, however fellow business traveller I met in the hallway waiting for a lift down had decided to check out early and pay 50% extra at another hotel due to the “filthy and grubby” (his expression) linen, air vents that had not been cleaned in months and generally poor state of the hotel room. His photo’s were readily available – lets see if the Prescott Hotel uses them for their marketing… It should be said my own room was clean and made up properly each day. I did hang my towels for re-use - to save on the linen water requirements (given the severe drought), yet they were replaced daily anyway. Not wishing to be graphic - the toilet pipe work is old and “back flushes” before flushing and so multiple flushes are required – I’ll leave it there. The ONLY part-redeeming asset of the hotel is the fitness suite. I say part-redeeming because you have to tour the hotel to get to it and regular front desk prompting to fill the water station. There is sufficient there to keep you active during your trip and it's by far the cleanest visually part of the hotel…. BUT same again you experience the lifts being over used by the builders!!!! Would I recommend this hotel? – Not a chance.
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James Moore
6 months ago
The staff were fantastic. Always helpful and with a smile on their face. The evening cocktail bar was great too.
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Sean McCreary
2 years ago
This place is awesome. The staff have always made me feel like a valued family member. I brought my 8 year old daughter with my on a biz trip this spring and like always these guys took fantastic care of us. This is my favorite hotel I have ever stayed in! The people make the difference!
Response from the owner - 2 years ago
Hi Sean, Wow, Thanks for the great comments. We feel very fortunate to have you and your family stay with us. We’re so glad that you feel like a valued family member and consider us among one of your favorite hotels. Thanks for allowing us to make your biz trip a little more memorable. Cheers, Your Prescott Family!


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