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Haven Horse Ranch
Horse Rental Service
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7333 Co Rd 208 St. Augustine, FL 32092
7333 County Road 208USFloridaSt. Augustine32092
(904) 813-5710havenhorseranch.org
Horse Rental Service, Stable
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Review Summary
3.3
14 reviews
5 star
3 reviews
4 star
1 review
3 star
1 review
2 star
3 reviews
1 star
5 reviews
"Had a nice experience with the staff on our horse riding class."
"Bad experience with the 90 minute lesson."
"They have a bogus "therapy certificate" that doesn't mean anything."
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Kasimir Porritt's profile photo
Kasimir Porritt
6 months ago
My son and I come for his therapy which has always been a great experience with the guide and our therapist. The ranch is a nice place to be in the morning. I would like to see the facility provide a nicer and much cleaner place for their parent or guardians to sit while therapy is being conducted. As of now and for the last year or so it's been very dirty and worn out plastic hairs some other thing in the therapy section could use being cleaned and changed out on a more regular basis.
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Mckin Dia
9 months ago
These people are not doctors. They have no idea what they are doing when it comes to therapy. They have a bogus "therapy certificate" that doesn't mean anything. The man who runs the place is an "old school cowboy" who beats his horses. And they are only about the bottom dollar. Find Dr. Ashley Thompson Equine Therapy. She is near St. Augustine, FL. and is the real deal!!!! Very capable, patient, knowledgeable, and truly cares about what she does. She is not some new-age medicine space cadet quack. She is a Ph.D. Psychologist who uses the horse as a tool to help people. 100% legitimate. She has written a book on the subject. Don't waste valuable time and money.
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Traci Ornella
a year ago
Don't buy a groupon...all of these reviews about their "don't give a D___ attitude" sum up my experience. I spent over 3 weeks of phone calls just trying to get my daughter a reservation, but either they promised call backs or never answered a message left during business hours. Obviously they oversold their reservation spots. They are NOT flexible to allow you to come on the weekends even though they have no openings that allow a child to come in. I am not taking my child out of school to meet their schedule. I tried to schedule out for upcoming days off, not available considered a peak time.
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Dee Shera
3 years ago
Bad experience with the 90 minute lesson. Got there 5 minutes late due to an accident that I couldn't get around. We were made to wait outside while everyone else got the orientation and then made to wait even longer to get all of those people off to their trail ride. By the time my daughter finally got on the horse, she only got a 30 minute ride (if that) led by a rude instructor and a half-hearted lesson. When I questioned the reason for being made to wait instead of joining the orientation in progress and for the short lesson, I got no reasonable explanation by the owner, just indifference and blame. I will never go to this place again. I only rated it a 2 because my daughter did actually ride a horse and loved it. Luckily, she was unaware of the bad treatment.
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Gerri McNamara's profile photo
Gerri McNamara
in the last week
Miss Lacey and Jarrett work with Brock and they do an excellent job. Orion does a good job too!
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Sarah Walker
7 months ago
Had a nice experience with the staff on our horse riding class. Although we had to reschedule a couple times due to bad weather, when we finally got in, the staff was knowledgeable and nice enough.
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Rachelle Rose
2 years ago
Scheduled a Girl Scout trip of 11 girls around the ages of 7-9. Chose this place based on the "years of Scouting experience." Paid for a 2.5 hour experience, which was supposed to be 30 minutes of instructional time and 2 hours of time with the horses. The girls were only there for an hour, and each girl received 4 laps around a small circle totally less than 10 minutes on the horse each. While they were there, the parents and girls feel they were mistreated as the owner yelled at the girls and spoke to them harshly. One girl asked if they would be riding big or little horses and the owner snapped at her and said "we could stand here asking silly questions all day or we could ride." She is 8 and excited- those questions happen. When taking Scouts out, all horse guides need to be 18 years of age or older, and they were not in this case. One girl was estimated to be no older than 13. When I spoke with the owner about the experience looking for a resolution, he provided no help and seems to think they did an excellent job. If you are looking for a ten minute guided experience that you could get at a fair, but wanting to pay much more money at Haven Horse, this is your place.
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Matthew Lilienthal
3 years ago
Purchased a 90 minute trail ride on Livingsocial. Started off with a brief orientation and instruction. All good so far. Things slowed down from there. The head guy had each horse brought out one by one and each person mount them one by one. Took 15 - 20 minutes just to get on. Another 10 minutes to trot around the corral. Okay, a bit slow but still fun. Finally we hit the trail, wrapped through some nearby woods for 20 minutes, then 10 minutes around the parking area and back to the corral. Another 15 - 20 minutes to dismount one at a time and there you have your 90 minute trail ride. Thankfully this was pretty cheap and they do a lot of good work with kids or else I'd be more upset that I really wasted my time.
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