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Mallard's Crossing
Apartment Building
Today 10:00 am – 5:00 pm
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4004 E Normandy Park Dr Medina, OH 44256
4004 E Normandy Park DrUSOHMedina44256
Apartment BuildingToday 10:00 am – 5:00 pm
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 7:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 7:00 pmFriday 9:00 am – 6:00 pmSaturday 10:00 am – 5:00 pmSunday 12:00 – 5:00 pm
The Finest Customer Service in Medina Apartments
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Review Summary
3.8
7 reviews
5 star
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A Google User
reviewed 2 years ago
Very Heavy Handed, Very Poor Customer and Maintenance Service I have been at Mallard Crossing in Medina for just over two months. In the two months the following has taken place - lost heat - car had been towed, cost $96 to get it back, impound place does not take credit cards so you need cash, not sure how you do this with no car - moved into an apartment with an extremely dirty furnace filter, they don't change them on schedule, you have to ask, that is inexcusable - Lost power for extended periods of time on several occasions, repairs took much longer than the time they said to plan for, nearly lost my food in the refrigerator, was unable to prepare dinner one evening. - no security lights for over two weeks, had to approach my apartment entrance in the pitch dark, try fumbling for your keys and finding the lock pitch darkness When these issues were brought to the management’s attention they told us that they can't do anything. I can’t imagine what will happen in the coming months. I am out of her as soon as my lease expires. Enter at your own risk.
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A Google User
reviewed 4 years ago
I would NOT rent here. Maintenance ppl are usually slow. I thought my central air was broke and they knocked on my door 3 weeks later. Good thing it wasnt really broke or I would have died on the 2nd floor for that long in the dead of summer with no air. Our towel rack fell off, and 2 weeks later they came to fix it and it was a hack job. If you even looked at it, it fell off. It fell back down everytime we tried to hang a towel on it. All together, it took them a month or longer to screw it in right. TOok just as long to fix our bathtub that wouldnt hold water. Our downstairs neighbor has a dog that howls NON-STOP if the girl isnt home. Ive called the front office at least three times! Its howling as I type this, and it comes right through the vents. Finally, the pool. It seems like its closed more then it is open!!!! Ive lived in alot of apartments with pool and I have never lived at ONE where they CLOSE IT DOWN AT PRIMETIME (between 11am to 2 for "cleaning". Why cant they be like everyone else and put the chemicals in early? And I really think the girls at the front office should hire a babysitter for the summer instead of using the pool as one for their kids. THey throw tennis balls, ride there bikes around it. the sign says nobody under 14 without a parent or guardian is allowed, I guess that doesnt apply to them!!!!!!! Rate this review
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Zachary Schank
reviewed 3 years ago
A Google User
reviewed 5 years ago
I love it. Nice staff. Always helpful when you have a problem. Loft styl apartments are a nice alternative. Very reasonable prices and very happy living here
A Google User
reviewed 3 years ago
Just moved in and it is amazing here
A Google User
reviewed 3 years ago
Liked: Great management, Beautiful apartments, Quiet neighborhood