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Highland Hospital
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Highland Hospital

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On Saturday, Oct. 12, the Rochester community will Walk to End Alzheimer's in the Corn Hill Neighborhood. As a sponsor of this year's event, Highland is inviting employees to join its team, NICHE at Highland. Sign up today to help raise awareness and funds for Alzheimer's care, support and research! http://ow.ly/nTFiy
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Highland Hospital

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Welcome to Highland Hospital's Google+ page! Learn a little bit about us in our July News Reel. Find out how our employees are helping patients make big "strides" and more! http://ow.ly/nDED0
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Highland Hospital

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Get "pampered" and support breast cancer awareness and Highland Breast Imaging Oct. 17! Find out how: http://ow.ly/nMMki
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1000 South Ave Rochester, NY 14620
1000 South AvenueUSNew YorkRochester14620
(585) 473-2200urmc.rochester.edu
Hospital, Emergency Room
Hospital
Emergency Room
Mental Health Service
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Review Summary
3.4
23 reviews
5 star
10 reviews
4 star
2 reviews
3 star
4 reviews
2 star
1 review
1 star
6 reviews
"No one at the hospital had called him as I'd endlessly requested."
6 reviewers
"The nurse who took care of me was friendly and patient with me."
"WROC-TV channel 8 has since reported the hospital needs it for office space."
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Kris Wolski
2 months ago
8 plus hours waiting time without being seen. Nurse ratchet was harsh with a patient with chest pain who wasn't knowledgeable instead of explaining. Patient wanted to go to anoyher hospital, but couldn't call 911 from hospital property. She would've had to walk down to the sidewalk in dark, snow, cold. Security called RPD . Pt finally seen. There may have been another patient with chest pain. After 8+ hours wait time people were getting understandably testy.I finally left without beibg seen. I'd have been waiting most of yhe night.
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U.S.A. Admin
4 months ago
This is "Strong Health" they have bad politics and specialists are mostly independent,"allowed too practice surgery". Additionally granted non profit status but keep charging for items like co-pays that can be written off with long for.m from irs. The politics are so bad that University of Rochester in process of take over."patients have t e right too complain by law and if they do are put out. Additional providers at 777 South Clinton whom need too be monitored also. Property is University of Rochester.
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scott williams
10 months ago
don't even deserve the 1 star ........This hospital sucks, don't go here if you have any property on you worth money. My dad died there march 9th i've been trying to get his property from them for months now. He was wearing his old rolex and normal clothes , also had a wallet with all of his identifications in it plus some cash. on the morning of the 9th got a call he was dead. At 7am they were getting ready to release him and he was doing fine. When they checked in on him at 8am he was dead and turned grey. i talked to the doctor at around 9am at 10 am security called me and told me they had his effects and they would only be released to me .after that my dads effects vanished from the hospital. nobody knows where they are every time i call in i get a run around. Amy Eisenhower has to be the worlds worst employee. She never picks up her phone ever i had to get a manager to get her to pick up her phone she just screens calls. She never follows through with what she says she's going to do. Her response to not finding my fathers effects is "well i don't know where they are". I do your employees stole it, its not rocket science rolex watch+ money in your security center and it vanishes. Bad thing is AMY EISENHOWER is patient relations, this is her job. Well i guess ill have to higher an attorney now and while he's making these people pay for my dads effects have him investigate my fathers death. Any event if you go here turn over your effects to your family don't let these people get their hands on it
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Dwain J. Pratt
8 months ago
Emergency room waiting period is 5 min after sign in if they're not busy or about 10 min when they are busy... They made sure i understand clearly before I was discharged from overnight. The nurse who took care of me was friendly and patient with me. I recommend people go there.
Richard Noyes
3 months ago
Blood Transfusion. My wife was worried when she went,but she can out she said it was just a queen for a day. The people were so nice and made her so at ease. You have some great people,in the Procedures Center. Thanks for the great service. Mr Noyes
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Amanda Seaman
6 months ago
EOU has a great, caring, wonderful staff who make you feel like family!!! The wait in the ED was longer than I would have expected as my Dr called ahead of time and there weren't any visible traumas. Once moved to W7 my care was significantly decreased. Too many different nurses to keep track of which was nerve wracking as I was afraid they would mess something up with my meds if I wasn't on top of things. Many times I had to call for my meds to be administered.
DM Sell
10 months ago
On January 15, 2014, Highland Hospital closed on the purchase of a home at 27 Bellevue Drive, a residential street that borders the hospital. Highland representatives told neighbors at a meeting on March 6 that they don't know what they're going to do with it. Possibilities they mentioned included storage (which would require a zoning variance), renting the space or leaving it vacant. WROC-TV channel 8 has since reported the hospital needs it for office space. While the hospital has been elusive about its plans for the property, they have been very clear that they intend to expand the hospital's footprint through the purchase of more residential properties. And they mentioned in the March 6 meeting that they may expand their onsite facilities, too. Neighbors are concerned that the hospital is pursuing a long-term strategy that will lead to the deterioration of a healthy city neighborhood that borders the Frederick Law Olmsted-designed Highland Park. We've seen this pattern before. Genesee Hospital devoured a vast chunk of its surrounding residential-and-small-retail, walkable neighborhood along Monroe Avenue. only to close just a few years after a major expansion. The immediate and surrounding neighborhood has declined in its wake. The expansion of St. Mary's led in part to the deterioration of its neighborhood, as well. We don't want to see that happen in yet another city neighborhood.
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Brian D. Johnson
4 months ago
Very nice & very clean w/ great atmosphere! Polite, friendly & very professional staff!