35th (or 11th again) #USB #TypeC
analysis: the Anker PowerLine 3.1Gen2 60W eMarked C-C cable. [Model A8185011 "v2".]tl;dr: What the hell, Anker?
Why are the serial numbers on all
cables identical? If so, how can you claim to have properly done a recall?
The "post-recall" v2 cable is identical
to the "pre-recall" v1 from the barcodes on the box, to the data in the eMarker, down to the "unique" serial number printed on the side
. With exception that the one I received doesn't have that fatal flaw, it is the same... this is a big problem!
This means Anker has to individually test cables
to find the bad ones. If so, why did they not at least put a "green dot" sticker on the box showing they've been tested as safe?Furthermore, how can Anker claim to have done statistical analysis,, identified the bad batches, or segregated stock if everything is absolutely the same? How do they expect end users to know the safe cables from the bad ones?
This is highly questionable quality control practice. (PELIGRO! DANGER! level bad.)
Especially when there's been a safety recall involved.[PDF of Cable Checklist for Anker A8185011 (v2)]
<- This is the "post-recall" one I just got (November 20th)https://drive.google.com/open?id=0B2OJRSgNnm4GeC1sTmIzRG1vYlU[TotalPhase report for for Anker A8185011 (v2)]https://drive.google.com/open?id=0B2OJRSgNnm4GdmpVMTFLa1lGUHc[PDF of Cable Checklist for Anker A8185011]
<- This is the one I got in July that was "recalled"https://drive.google.com/open?id=0B2OJRSgNnm4GS05DQ3o1Y2hTNTA
Here's a video (of the old cable) corroborating the one I have now is a different unit. I mailed the old one to Anker's headquarters directly in HK as part of their investigation:https://youtu.be/KCag4CVdvFA
When I got this new cable in the mail from Amazon yesterday and saw it was the same one that nearly blew up my Nexus 6P -- and triggered the recall -- I thought I was going insane. (Or it came back for revenge.)
But look at my reference photos of this "post-recall" cable and the "pre-recall" one from the previous post: they clearly show a different box with a different seal sticker tear.https://plus.google.com/102612254593917101378/posts/VdKCcY5h13wThis means Anker is likely using a SINGLE serial ("SN : K7628541") on ALL cables. That's not how Serial Numbers are supposed to work!!!
This makes it impossible to track batch codes, trace back faults to the factory, etc. This makes me strongly question how, OR EVEN IF
, Anker did a proper recall at all -- and are not simply waiting for the situation to "blow over" before continuing to sell potentially bad stock.
I am absolutely NOT
comfortable with this being sold again until there is some indication that these have been individually tested -- like a "green dot" as Apple did on their defective Power Brick units, or a "green circle/black square" like Samsung did on the recalled Galaxy Note 7s. Or better still, a new product number and non-falsified serial numbers
. Otherwise end users have NO WAY OF TELLING if their cables/devices are "safe" or "dangerous".Compare this to Apple, who properly labeled the post-recall cables as "different", and used unique serial numbers:https://www.apple.com/support/usbc-chargecable/
I could keep harping on this issue, but my point has been made. Even if this one
particular cable I happened to receive is safe, it never should have been put back on shelves as-is. I am very displeased with this situation.(Followup:)
I contacted Anker about this, but before I got a reply it's already apparent they know they "dun goofed". The product has been silently "dogged" (404 removed) from Amazon. Link:https://www.amazon.com/gp/product/B01HI00NCY/
Google Cache:(Link has been deleted)
PDF copy:https://drive.google.com/open?id=0B2OJRSgNnm4GanBTQ0RVN1d4dnM #USBC