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Paws 'n Claws
Kennel
Today 8:00 am – 6:00 pm
1 follower|164,813 views
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640 Eastgate Rd Henderson, NV 89011
640 Eastgate RoadUSNevadaHenderson89011
(702) 565-7297pawsnclawslv.com
Kennel, Dog Day Care Center
Kennel
Dog Day Care Center
Pet Store
Pet Groomer
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:30 am – 4:30 pmSunday 9:00 am – 12:30 pm
Boarding kennel, grooming, daycare
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3.8
16 reviews
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4 star
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2 star
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1 star
3 reviews
"You have a customer that will return and will share your info with others."
"Please take caution before leaving your animals at paws and claws."
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Niki Nevada
a month ago
I've boarded my animals at Paws n Claws three to four times. After my animals both got sick while being boarded there from 7/3/15 to 7/6/15, I will NEVER trust them with my pets again. I take my two dogs there, one small Pekingese and one large Plummer Terrier. They both get boarded in separate areas: large dog area and small dog area. Two days after picking my dogs up I notice that both of them have really bad infections on their testicles. So I called Paws and claws today and spoke with the owner. I was not calling for a refund or to make any accusations. My main reason for calling was to find out if any other dogs have had the same reaction and also to get their opinion on what it could be. I explained to her that my 14 year old Pekingese, who WAS NOT boarded there, was fine. Only my two dogs that were boarded at paws and claws had the same infection. The owner was very defensive over the phone, she said that it's nothing that they did and my dogs didn't catch anything while they were there. She suggested that obsessive licking due to stress while they were kenneled, may have caused this irritation. I offered to send her pictures of the infected area and she told me that there's no point. She recommended me to E-collar my dogs and treat with antibiotic ointment. I immediately took my dogs to the vet today after speaking with the owner of paws and claws. My dogs were both diagnosed with Scrotal Dermatitis. I've been using the same veterinarian for four years and trust their diagnosis. I told the Vet the events that had transpired with paws and claws and what the owner suggested was wrong with my dogs. My vet totally disagreed! The Vet said my dogs were exposed to harsh chemicals/disinfectants, more than likely used to clean the surfaces where the animals sleep and live while being boarded. People need to be WARNED before boarding their animals there. These types of chemicals can be fatal to smaller dogs and cause infections in more than just one area. My dogs are now on two weeks of antibiotics, wearing E-Collars, and received steroid shots for the pain and inflammation. I also sent an E-mail to paws and claws informing them of these issues/Vet Diagnosis so that no other dog gets sick the way mine have. On July 3, 2015 when I dropped off my dogs, I asked the cashier/assistant if I could go back into the kennel area to check the temperature. She told me that customers are not allowed back there on the holiday. I explained to her that I was concerned about the heat and wanted to make sure the AC was a cool enough environment for my large senior dog and my Pekingese. She allowed me to walk back there "really fast", literally for three seconds. The area was cool and dark so I felt it was safe to leave my dogs there. I find it unsettling that pet owners are restricted from the boarding area. Please take caution before leaving your animals at paws and claws.
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Mary Beth Downing
a year ago
We have been taking our 3 dogs here for a long time. The owners know our dogs well, and have saved us more than once. Last Christmas, we booked late and were unable to get in. We booked a reservation at a different kennel, and when we arrived, the conditions were horrible. We called Paws 'n Claws and explained the situation and they squeezed us in. Then in January of last year, one of our dogs had a medical emergency- the owners knew she was not acting herself and rushed her to the vet. The surgery she had was life-saving, and had the owners not caught that she was sick, she would have died. We could not be happier with this kennel. Our dogs love it here, and when I am out of town I can rest assured that our dogs are safe and taken care of. I have looked at other kennels in town, and nobody comes close to this level of service.
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Richard Pratt's profile photo
Richard Pratt
a year ago
Shortly after I walked in to pick up our dog "Sully" a large female came out and glared at me. She continued to have a negative attitude toward me during our entire time collecting our pet. When it came time to take our dogs leash, she acted like she didn't want me to take the leash...I'm a Doctor, I help people for a living and I'm good to our Dog sully. This woman either has a hate on for men or is judging me by who knows what, internal or unknown criteria. I will never bring our dog there again, just to avoid this unpleasant female. Richard H. Pratt, Ph.D., Ltd.
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Linda Berwick
a year ago
Horrible! We had taken our Maddi to Paws n Claws for 15 years with the original owners. Once the present owners took over everything was still ok but the fantastic customer service was no longer there! Then one day when we picked Maddi up we were told not to bring him back. They told my husband with Maddi getting so old he was getting obstinate and gave them issues when trying to groom him! WHAT???!!!! This is what you do for a living! Do you only accept dogs that are happy to be there? Maddi had issues with his back legs going out from underneath him. He was getting fussy but he was still a sweet little old guy. He was a 12 lb yorkie! We were appalled!!! We called Classic Canine ll groomers on Horizon Ridge Pkwy and they gladly took care of him until he passed away. We now take our two little adoptees there not only do they look wonderful but they are happy to see Jennifer when we drop them off!
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Jacqueline Bretell's profile photo
Jacqueline Bretell
9 months ago
I have been taking my boys (two 6 lbs Pomeranians) to Paws n Claws for over 3 years for both boarding and grooming. I love the owners, and the groomers. I love having a place to take my boys knowing that they will be safe and sound. I never worry when I am way, and that is the best feeling. I definitely recommend.
Heather Scott's profile photo
Heather Scott
4 months ago
I called twice and left messages to schedule an appointment to have my dog groomed. I never received a call back. :(
Melissa Ervin
9 months ago
I've been taking my dogs there for five years. The staff is friendly, the facility is clean. My dogs always seem happy to walk through their doors, good sign.
Diana Goytia
a year ago
We dropped off our 13 year old dog Reno for grooming - he is a German Shepard/Golden Retriever mix. He has never really been shaved down and groomed and we really thought that after drop off that we would receive a call telling us to pick him up that he would not allow them to groom him. Well just the opposite we picked him up a few hours later - What a wonderful job you did - He was shaved down, nails cut and he looks wonderful. Thank you for a great job! You have a customer that will return and will share your info with others. Highly recommended!
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