As guardian of corporate assets, CIO’s are generally a conservative bunch: ensuring security, privacy, and confidentiality are important agenda items for any responsible CIO. Still, today’s customers, employees, and other stakeholders demand unprecedented levels of communication and engagement from senior management, including the CIO.

Many CIOs feel caught between the desire for openness and the mandate for safety and protection. It’s a tough balance and there are certainly no easy answers, especially during this period of cultural transition in regard to these issues. Despite the difficulty, some CIOs have forged a path that successfully manages these conflicting goals.
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