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Queensbury Hotel
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88 Ridge St Glens Falls, NY 12801
88 Ridge StreetUSNew YorkGlens Falls12801
Hotel, Meeting Room
Meeting Room
Banquet Hall
American Restaurant
Conference Center
Centrally located between Lake George, Saratoga. Close to Six Flags Great Escape, West Mountain - Gore skiing, Saratoga Racetrack, Adirondiack Outlet shopping. 12,000 sq ft of meeting space on site.
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3-star hotel
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Review Summary
16 reviews
5 star
1 review
4 star
2 reviews
3 star
5 reviews
2 star
4 reviews
1 star
4 reviews
Grand 1920s hotel offering elegant traditional rooms with flat-screens, plus 2 restaurants & a pool.- Google
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Nicole DuPont's profile photo
Nicole DuPont
2 weeks ago
Nothing like the pictures. When calling it seemed as if they didn't want us to check in at all. Upon entering the room we realized we had made the wrong decision. 1990 style tv. Rock hard matresses. Had to call twice to have the crib delivered. And the room smelled musty. The walls are also paper thin so during our first five minutes in the room we were called and advised that our 1 year old was bring too loud. Dog barking down the hall as she tried sleeping. And to top it off, no coffee for guests or continental breakfast as advertised. We cancelled and are heading to country inn and suites. Very disheartened.
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Jameson Chapman's profile photo
Jameson Chapman
3 months ago
Not for a business traveler. This place is old circa 1920s each room is a bunker when it comes to signal for Wi-Fi line of sight to ap from my room was 30 feet I step out of the room and full signal close my door and 2 bars . The business center is useable. But the niceties a business travelers are used to do not exist here. No free breakfast no inroom microwave or mini fridge so it's take out only here which gets old fast. It is nice for a couple on a weekend getaway or someone who enjoys the older era hotels.
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E Paquin's profile photo
E Paquin
6 months ago
A fancy place to be sure. I didn't like we had to take an elevator to the second floor to access the pool area. The doors on the first floor were exit only. The only way to get in the pool area is to go 2nd floor then go down a flight of stairs unless you're able to get someone to open the exit or find the 1 staff member with the almighty key. The room was comfy however very old but clean and well kept. Also our room was quite a walk from the elevators while not a problem for some having issues walking due to disability this should have been key in their minds. The issue was stated at reservation but due to a full hotel nothing could be done. Also a 20oz will set you back $2.50 unless you're on the first floor than its only $3.00
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Danielle Frost's profile photo
Danielle Frost
2 years ago
I really did enjoy our stay at the Queensbury, The hotel is quaint and beautiful and hopefully they will finish restoring it properly. We stayed for 3 nights from 8/23-8/26/2013. The beds were very comfortable, our room was HUGE and clean! The bathrooms need work, the grout is yellow and needs to be redone, the shower was terrible, there was hardly any pressure and there is only a small soap dish to hold all the things a woman needs in a shower. It was awkward, one of those hangers that hang around the shower head would solve this problem. I can also see someone having a problem with the lack of counter space in the bathroom for toiletries, We managed. There was no tub for us to give our son a bath and the shower would have been impossible, we were lucky we had family we were visiting so we used their tub. The half bathroom in the adjoining living room could also use some new grout and it looked like the towel rack had broken off at some point and had not been fixed. it just did not look nice. I loved the charm of the room with the crown molding and the beautiful old doors with the glass knobs. The wall paper was peeling off the walls in some spots high up, and the carpet needs replacing or a really deep cleaning. The couch in the living room was so comfy that if it would have fit in my car I would have taken it home! The fridge in the wet bar looked like it was from the 1980's and had more frost in the freezer than I have ever seen. But it worked and that’s a good thing! There were a bunch of outlets in the room, and in this age of technology that’s great but we had to leave our stuff on the floor so that we could charge it because there was no table by the available outlets. A small telephone table by the outlets or even a power strip by the desk would have worked. The staff that we encountered were all really nice and accommodating. Except at 4:30 am when I was suffering a migraine and could not find an Advil anywhere. I suggest that the staff either keep some things at the front desk in case of situations like this or that the vending machine on the first floor be stocked. The man that I spoke to at the front desk suggested I go to that vending machine, so I did and found snacks and shaving cream my only choices. Also, someone was doing some sort of banging on our floor at 8:30 am on Sunday. I was sensitive because of my headache, but I am sure that whatever he was doing could have waited a couple more hours. The only other suggestions is in the lobby some of the sofas are in need of reupholstering. The buffet at the restaurant on the weekends was really great, not only was the price very reasonable, but the food and variety was excellent, the wait staff that took care of us was also wonderful!! When we were there on Sunday morning there was a waitress that was there, that I was very glad that she was not serving us. She seemed to have an attitude and when she was asked by the hostess to do something, she took her time while the other waitress and hostess efficiently hopped around and did everything. She also ordered the omelet chef around loudly and with attitude in front of customers. The pool and hot tub were clean and nice. My husband and I would gladly stay at this hotel again. It felt like home!!
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Bihua Liu
in the last week
The stay was absolutely a nightmare... The room was so tiny and there is no room to put down all of our luggage. We wanted a crib in the room, but there is NO SPACE to fit the crib. It took 4 hours and many phone calls to request a crib. When the crib was finally put down, it blocked half of the bathroom door because the room was so small... The sheet has BLOOD STAIN on it. The bathroom has broken tiles everywhere. Carpet was so dirty you can't tell the original color/pattern. To make things worse, the hotel staff was so unprofessional. A guy name Blair was so rude to me. I was in disbelief how rude he was when talking to his client. I was so offended, and I didn't understand why he was rude to me. I didn't do anything that was out of the ordinary, and he started to give me really bad attitude... I think maybe he was just having a very bad day and letting it out on random people... It was such a nightmare staying there. I would stay away as far as possible.
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K MacF
2 months ago
Ugg! This place was likely wonderful in the early 1950's but I don't think they've done anything to it since then - especially the mattress in my room. In all honesty, I felt like I was going to roll off. At check-in I was given a slip with a wi-fi address and password; however, I couldn't find the address, only several unsecured spots. The rooms are old and in need of updating. Finding an electrical outlet meant searching under the bed and finding an extension cord to with a empty socket. The bathrooms are also very old and in need of new/updated fixtures. It's not all bad though.....the people are very friendly and the food is very good. I'd love to see someone invest in updating the hotel as it has a lot of potential and is in a great location in Glens Falls.
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Peter Hewel
2 years ago
This is an old property. It has 10x the character of any modern big box chain hotel near the interstate and amusement park. If you like that sort of place, this may not be for you. If you like a nice, classic hotel, this is your place.
Jessica McEachern's profile photo
Jessica McEachern
2 years ago
Stayed here a few times, once for a business trip and a few times with family. Never had a problem. The food in the restaurant is very good and all the staff I've encountered were friendly and accommodating. Yes, the hotel is a bit dated, but if you're just looking for a place to crash after sight-seeing without a lot of frills, it's fine. The only problem I've ever had is that it tended to get quite warm in the rooms overnight. I've stayed there in October and in the summer, and in both circumstances it was quite warm in the room (although we were finally able to get the a/c to do its job the times we were there in summer). All in all they were positive experiences.
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