The MoMA is justly famous for its amazing collection of art. And it deserves that reputation.
But its customer service leaves much to be desired. Art lovers are treated like cattle, waiting in hour-long lines to check bags, for example. And just try to get close to the most popular pieces of art. You're likely to be jostled out of the way by a over-eager tourists and whiny children.
If the art collection wasn't one of the best in the world, I'd probably never go back.
Appeal: ExcellentFacilities: Very goodService: Poor to fair
Public - a year ago