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Zoomin Software
4 followers -
Deliver your content to customers across all touchpoints: quickly, easily and precisely.
Deliver your content to customers across all touchpoints: quickly, easily and precisely.

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- The changing of customer attitudes and expectations, along with technological advancements and innovations, have categorically altered the paradigm of technical content. Now, product content has the capacity to be more than an unidirectional information tool. Instead, it can be (and arguably should and must be) a source of rich data from which companies can generate valuable insights that drive customer engagement and increase sales. Learn more here:
http://bit.ly/28Q3H6o

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"Tech Support organizations world-wide have joined a movement putting a comprehensive base of knowledge at the center of quality technical support. While technical communicators have always known the power of knowledge, the overlap has become increasingly more tenuous." Check out 7 practices to get Tech Comm and Tech Support working better together- by our guest blogger Megan Gilhooly:
http://bit.ly/24kdnt4 
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Online social communities are far more than a group of people with common interests. They’re a valuable target audience that is primed and eager to interact, collaborate, and share information about your organization – but only if they have the means and material to do so. Find out how you can use your product content to reach a dynamic dialogue with your customers

http://bit.ly/1TLgGGK

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How to turn your product documentation delivery into a "seamless, consistent and agreeable experience" aka the omnichannel experience

http://bit.ly/1XerAWd
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Working together with SMEs is essential for good product documentation. Find out the 4 best practices to improve your SMEs engagement in your content

http://bit.ly/1Xep7ep

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Booth 309- nothing like a friendly techcomm chat over a hot cup of coffee! Enjoying STC Anaheim 2016
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Customers expect the product information they access – whenever they want, and however they wish –to be consistent. Learn how you can provide a consistent buyers journey with your product contenthttp://www.zoominsoftware.com/blog/how-content-impacts-a-consistent-and-singular-customer-journey/?utm_source=Socials&utm_medium=Referral&utm_campaign=Blog%20how%20content%20impacts%20a%20consistent%20journey
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The outstanding product documentation produced by your hard working tech pubs department is the ideal content that your social community wants to engage with and discuss. Discover how you can utilize your product content to develop a dynamic dialogue with your customer and increase engagement
http://bit.ly/1W9U9H5

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Today customers demand self-service support! Learn how you can fulfill the promise of self-service with your product content
http://bit.ly/1VjslzJ
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Customers expect the product information they access – whenever they want, and however they wish –to be consistent. Learn how you can provide a consistent buyers journey with your product contenthttp://www.zoominsoftware.com/blog/how-content-impacts-a-consistent-and-singular-customer-journey/?utm_source=Socials&utm_medium=Referral&utm_campaign=Blog%20how%20content%20impacts%20a%20consistent%20journey
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