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Kevin Parker
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119 followers
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AIIM Webinar: Effectively Capturing Paper and Digital Documents in your Existing Applications
On September 19, 2018, I was the featured speaker for this AIIM Webinar on intelligently capturing documents into existing LOB applications . The slideshare also includes the YouTube replay. Or you can just watch the replay from this post below. SlideShare ...

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Information Governance Conference 2018 Keynote Announced
The Information Governance Conference , or InfoGovCon, is a fantastic event for information professionals run by my friends at the Information Coalition. This year's event, held September 25-28 in Providence, will mark InfoGovCon's 5th year. I spoke there t...

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User Object Attributes in Office 365 Exchange Online
I was working with my team on using our Exchange Online user attributes to create a new custom signature. But I could not find a definitive reference listing the user object attributes. So I went back to PowerShell and got it myself. I did this by getting a...

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CMSWire Article: Why Customer Experience Needs Information Governance
My latest CMSWire article is " Why Customer Experience Needs Information Governance ": Customer experience management is generally the domain of the chief marketing officer (CMO) and the marketing department. Information governance usually falls into the do...

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Content Cleanup and Migration Planning
When planning a new content management system, you almost always have to plan for content migration. It doesn't matter if you are working with enterprise content, records, knowledge, data, or even web content. Migration means moving content from a source to...

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Considerations for ERM Implementations
On 5/17/2017 I presented to the Northern Virginia Chapter of ARMA on "Considerations for ERM Implementations". Since I no longer consult on Records Management as a subject, I created this talk with all the highlights I would make if I had only one shot to p...

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CMSWire Article: How Information Architecture Improves Customer Experience
My latest CMSWire article is " How Information Architecture Improves Customer Experience ": Have you ever had a problem finding information on a website or app? If so, you were experiencing a poor information architecture (IA). Conversely, a great experienc...

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Office 365 Listens: UX Improvement
Earlier this month I complained here about how Outlook online in Office 365 had a weird option to "Empty Folder" and what a huge UX fail that was. I am here to report that Microsoft and Office 365 listened and made it better! Now instead of "Empty folder" (...

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Empty Folder Option for Inbox in Office 365 Mail? Really?!
So my CEO calls me and says she needs help—she has somehow sent her entire email inbox contents to the trash, and she can't stop it. I should be clear here that this CEO is very intelligent as both an award-winning business owner and a computer science whiz...

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