Profile cover photo
Profile photo
AnswerConnect
121 followers -
Delivering the best in contact center solutions.
Delivering the best in contact center solutions.

121 followers
About
AnswerConnect's posts

Post has attachment
Do you spend most of your day helping customers on the phone or buried in your inbox but still have people asking you why you didn't get their voicemail or email?
Here are 5 ways to take your time back: http://ow.ly/1isk30akvAv
Photo

Post has attachment
How many customers have you lost due to poor customer service?

No business can afford to lose customers due to lousy customer experiences.

Our #VirtualReceptionists are masters at providing great customer service. We have a team of professional, upbeat, friendly customer service experts ready to impress your callers and deliver your messages round the clock. The best part? We're so good, both you and your customers will swear we're in-office with you.

http://ow.ly/C9ql30adLtl
Photo

Post has attachment
If you're seeing a good amount of leads, but none of them seem to be resulting in a sale, you may be making these 4 mistakes: http://bit.ly/2nVnKqk #LeadQualification

Post has attachment
Data shows that the average American still uses the equivalent of a 100-foot Douglas fir tree every year in paper.
We don't think that's necessary.
By working anywhere to support your business, together we have the opportunity to use fewer resources and lower our impact on this place we all call home.
Changing the way you work = Less paper waste. http://ow.ly/PPFG30a9OmM
Photo

Post has attachment
Do you like connecting with your customers? How about gaining insights about their buying behavior and identifying sales opportunities?
If that sounds like something your business could benefit from, a quality #CRM system might be just what you need.
Check out our latest blog that highlights 4 ways a CRM can help your business grow: http://bit.ly/2mw1EsD #GrowYourBusiness

Post has attachment
Despite all the ways you can connect with customers, the phone is still most business’s primary point of contact with customers.
Here are 6 tips to have more effective and professional phone calls: http://ow.ly/re1U309TqBU

Post has attachment
Our remote teams in Raleigh, San Antonio, and Portland met up in February http://ow.ly/TuSj309RapP

Post has attachment
It cannot be overstated just how vital and paramount customer service is to the overall customer experience.
Numerous studies continue to find that consumers say #CustomerService is much more important than price. To get the right experience, they are willing to pay more.
We make it our mission to provide unparalleled customer service to and for our clients every day, and we experience the difference that it makes first hand.
Photo

Post has attachment
If you haven’t been making #customerservice a priority in business, these 5 stats will make you want to improve it: http://bit.ly/2m6dURc
Photo

Post has attachment
7 out of 10 business callers are placed on hold before the call is completed. What's more, after an average of 1 minute 55 seconds of hold time, most callers hang up and 34% of callers who hang up won’t call back.
Can your business afford to lose customers to hold music? With a professional #answeringservice to answer calls for your business, every call is answered every time. Learn more about our solutions here: http://bit.ly/2miItE4
Wait while more posts are being loaded