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Prasad Nagalapura
18 followers -
Re-imagining field service with mobility
Re-imagining field service with mobility

18 followers
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Success Story : How a Telecom Technology provider is saving thousands of man hours with Vitamap's Field Force Automation for a large installation project
Any telecom project roll-out across a distributed geography in a tight timeline throws up innumerable project management challenges . >>The delays/slippages mostly happen less due to planning but due to execution tracking, data collection and delay in submi...
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What's New : Sep 2018 new mEdge release, security & performance updates, multiple FSR support and many more
It's been a busy past few months for us as we made some rapid progress in adding new customers, solution for solar/renewals segment segment & new product/infrastructure updates. mEdge updates: version 3.4.0 released, provides key performance & security impr...
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mEdge might just visit you this billion day sales season - Customer Success story Sep 2017
It's the Big billion sales season again and expect consumers to shop big time on e-commerce portals. As Smartphones are are as always the leading products shipped by ecom companies they need to be ready with a service to back it up to ensure high level of c...
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What's New in Sep 2017 new mEdge version, config audit log, reporting engine update & more..
It's been a hectic past few months and there have been a ton of improvements on our Mobile Assistant mEdge and also on our middleware Cloudtrac. mEdge 3.1 has been rolled out to all users and comes with performance improvements under the hood and impressive...
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Customer Success story : Leading wifi hot spot provider deploys mEdge Smart assistant for their field force
A leading wifi hot spot provider partner of a telco adopted mEdge across the country to plan, optimize and improve various field force operations. This includes managing the breakdown services, maintenance services, planning and tracking customer visit to i...
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What's New in June 2017 - Improved Geo-tagging, Drag drop workflow customization, Route optimization
I ts been an interesting last few weeks for us as we have been updating our product and putting together an exciting road-map. Starting with features which have gone live recently Capture Distance from a Task Address inside mEdge: mEdge now supports a curre...
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What's new in Jan 2017 - A smarter cloudtrac for the New Year !
What’s New in January 2017 - A Smarter Cloudtrac in the New Year! Field operations, at times feel like a hydra-headed monster with countless tentacles on the field. Field managers and coordinators are your sergeants manning the field while your field worker...
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2017: The year when Field Service leapfrogs
In industries like Industrial Air Conditioning Refrigeration/Heating, field service or after sales customer support performance plays a crucial role in customer satisfaction, continuous service contract renewals and hence revenue. According to Aberdeen surv...
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