As someone who does team building training constantly, this data-driven article about Google's research into optimal teams is fascinating.The big take away for me: "Google’s data indicated that psychological safety, more than anything else, was critical to making a team work."
"However, establishing psychological safety is, by its very nature, somewhat messy and difficult to implement. You can tell people to take turns during a conversation and to listen to one another more. You can instruct employees to be sensitive to how their colleagues feel and to notice when someone seems upset. But the kinds of people who work at Google are often the ones who became software engineers because they wanted to avoid talking about feelings in the first place.
Rozovsky and her colleagues had figured out which norms were most critical. Now they had to find a way to make communication and empathy — the building blocks of forging real connections — into an algorithm they could easily scale."
This is the evidence confirming the reason why people bring an improv instructor of all people in to help their teams. Good improv classes do exactly that--create a safe space for people to be aware of each other, open, and authentic. http://ow.ly/YZc6W