Hamden Auto Body turned a stressful accident into a great experience. Wow, I was very impressed with both the craftsmanship and the customer service I received from them.
The great experience began right from the start when they arranged for me to pick up my rental at their shop, so my drop off was virtually seamless. Further impressive, they got me the same make and model rental that I normally drive. I've heard a number of friends complaining that they end up renting a smaller compact when they arrange for the rentals on their own through their insurance company, but Hamden Auto Body worked it all out for me.
All along they updated me with timely information about the status of the repairs, along with the estimated completion date. How happy was I that the car was actually finished 2 days early!
Better yet, the car looked better than new when I picked it up. Not only did they repair the damage, but they cleaned up the entire car inside and out!
Everyone at Hamden Auto Body was great to work with from my first phone call and culminating with when I picked up the car.
A great family owned business! I give them the highest marks.