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Courtesy Buick GMC Lafayette
GMC Dealer
Today 8:30AM–6:30PM
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4750 Johnston St Lafayette, LA 70506
4750 Johnston StreetUSLouisianaLafayette70506
(337) 504-7342lafayettecourtesy.com
GMC Dealer, Truck Dealer
GMC Dealer
Truck Dealer
Buick Dealer
Today 8:30AM–6:30PM
Friday 8:30AM–6:30PMSaturday 9PM–12AMSunday 12AM–5PMMonday 8:30AM–6:30PMTuesday 8:30AM–6:30PMWednesday 8:30AM–6:30PMThursday 8:30AM–6:30PM
Welcome to Courtesy Buick GMC, your local Lafayette GMC and Buick dealer. Our dealership has served the New Iberia, Abbeville, Opelousas and Baton Rouge Buick communities for years, and our dedication to quality customer service has earned us a great reputation. We keep a complete inventory of new and used cars in Lafayette, LA. We are proud to be one of the top dealerships in Louisiana and we are determined to keep that status. Our great location also allows us to serve the New Iberia, Opelousas and Baton Rouge areas, so make the quick drive and we will see that all your needs are met.     
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Review Summary
4.0
33 reviews
5 star
24 reviews
4 star
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3 star
1 review
2 star
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1 star
8 reviews
"Thanks Michelle for give us a Great Deal on our Enclave at Courtesy Buick GMC."
"Salesman was very knowledgeable and professional."
"Besides, the Service Department is very courteous."
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All reviews
Brenda Cook's profile photo
Brenda Cook
2 months ago
My experience with your dealership in purchasing the 2016 Buick Enclave was wonderful and completely stress free. I tried to purchase the same car from a local dealership and was completely frustrated (plus the deal was insulting) and I was ready to drive my 2009 Camry for another 5 years just to avoid the experience! Brandon Lejeune and Andrea Carlson restored my faith in the old saying - the customer comes first! Brandon's texts, emails and phone calls made the experience enjoyable while acquiring the car of my dreams. Andrea checked on me along the way to make sure I was satisfied in every respect. I'm 2 hours away from Courtesy and they delivered the new car and picked up my old car - talk about customer service!! It could NOT have been any better. Thanks to Brandon, Andrea and Courtesy for making my car dreams come true!!
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Response from the owner - a month ago
Congratulations on your new vehicle, Brenda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brandon and Andrea was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Court Williams, cwilliams@courtesyautomotive.com
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Mike LeBourgeois
2 months ago
Vahn Alexander in service was great to work with. He called me at least twice a day to update me on my truck. The rental department also took care of me. Great experience.
Response from the owner - 2 months ago
Hi Mike and thanks for the great feedback! We're very happy that Vahn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Court Williams, cwilliams@courtesyautomotive.com
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John Hanks
a week ago
Great service all around. Terry Melancon is the best.
Response from the owner - in the last week
Hi John and thank you for this great review! We're very happy that Terry was there to help you and treated you with the customer service we know you deserve. Thank you again and we look forward to working with you again in the future! Regards, Court Williams, cwilliams@courtesyautomotive.com
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Carolina St.Andre
2 months ago
Very impressed that the sales person was able to help understand everything about my Yukon XL before I even drove it off the lot.
Response from the owner - 2 months ago
Thank you for leaving us this great review, Carolina. We are very happy to hear that we could be so helpful and understanding during your recent visit with us. We look forward to seeing you back again in the future! Take care. best, Court Williams, cwilliams@courtesyautomotive.com
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Thomas Rountree
a month ago
Courtesy Gmc in Lafayette is the place to buy. Salesman was very knowledgeable and professional. Everyone at the dealership was courteous from the sales to parts to random workers passing by. Would recommend this dealership highly. Very pleased and satisfied with experience of this purchase.
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Heather Williams
8 months ago
Brandon and Andie did a great job in taking care of me during my visit. They worked quickly, finished up my paperwork, and had me out of the door within a few hours. My only complaint is that the car could have been detailed a bit better before leaving. Mind you, I did come at 5:30 with them closing at 7:00, so the detailer likely didn't have a lot of time left. I was given some cleaning supplies to help take care of a few missed areas to compensate. Courtesy took great care of me and even a few of my coworkers - as a result, there are 3 GMC Terrains sitting on our campus right now. We plan to take a group photo one day to send to the dealership for advertisement. :)
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Chantal Henry
7 months ago
A right on, right time, right place happening. For starters, Andrea Carlson was the utmost sweetest and informative rep when I called Courtesy. Her enthusiasm and expertise in knowing and telling me about all my options was top shelf and I never thought I would enter into a lease but I'm so happy I did. What a GREAT deal and I LOVE my Encore!!! Thank you Andrea! Now, on to vehicle pick up day. Courtesy Rep. John Barrar was and still is after my purchase a world class attentive gentleman. He answered all my questions and then some with a smile. I never felt ignored or put on hold. Even after my purchase when dealing with OnStar full set-up John was on top of it. I'm all set now and I am very grateful. Thank you John! In the business world we are expected to be on our A game, but when the sale is all done it's an honor to know there are ones who take their job with rich integrity giving their best and being there for the buyers for any other concerns that may arise. Much love and respect. I will be back!
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Tiffony Tauzin
10 months ago
I will never bring my vehicle to this place again. They had my vehicle for 55 days and never fixed the problem. They just made my problems bigger and bigger. They are very unorganized, never know whats going on, and never return my vehicle in the condition it should have been in. I had grease all over, broken things that were not broken already, things missing. NEVER AGAIN!!!!! The list is never ending. I have a huge paper typed out just for this one company!!!
Response from the owner - 9 months ago
Tiffony, we would like to extend our sincere apologies for the experience that you had at our dealership. I assure you that 100% customer satisfaction is our utmost priority and I would like the chance to further understand what happened. Please contact me at your earliest convenience so we can address your concerns. I look forward to hearing from you. Court Williams, cwilliams@courtesyautomotive.com