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Courtesy Buick GMC Lafayette
GMC Dealer
Today 8:30AM–6:30PM
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4750 Johnston St Lafayette, LA 70506
4750 Johnston StreetUSLouisianaLafayette70506
(337) 504-7342lafayettecourtesy.com
GMC Dealer, Buick Dealer
GMC Dealer
Buick Dealer
Car Dealer
Truck Dealer
Today 8:30AM–6:30PM
Tuesday 8:30AM–6:30PMWednesday 8:30AM–6:30PMThursday 8:30AM–6:30PMFriday 8:30AM–6:30PMSaturday 9PM–12AMSunday 12AM–5PMMonday 8:30AM–6:30PM
Welcome to Courtesy Buick GMC, your local Lafayette GMC and Buick dealer. Our dealership has served the New Iberia, Abbeville, Opelousas and Baton Rouge Buick communities for years, and our dedication to quality customer service has earned us a great reputation. We keep a complete inventory of new and used cars in Lafayette, LA. We are proud to be one of the top dealerships in Louisiana and we are determined to keep that status. Our great location also allows us to serve the New Iberia, Opelousas and Baton Rouge areas, so make the quick drive and we will see that all your needs are met.     
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Review Summary
3.9
39 reviews
5 star
27 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
9 reviews
"Thanks Michelle for give us a Great Deal on our Enclave at Courtesy Buick GMC."
"Salesman was very knowledgeable and professional."
"Besides, the Service Department is very courteous."
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Linda Achan's profile photo
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All reviews
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Brenda Cook
4 months ago
My experience with your dealership in purchasing the 2016 Buick Enclave was wonderful and completely stress free. I tried to purchase the same car from a local dealership and was completely frustrated (plus the deal was insulting) and I was ready to drive my 2009 Camry for another 5 years just to avoid the experience! Brandon Lejeune and Andrea Carlson restored my faith in the old saying - the customer comes first! Brandon's texts, emails and phone calls made the experience enjoyable while acquiring the car of my dreams. Andrea checked on me along the way to make sure I was satisfied in every respect. I'm 2 hours away from Courtesy and they delivered the new car and picked up my old car - talk about customer service!! It could NOT have been any better. Thanks to Brandon, Andrea and Courtesy for making my car dreams come true!!
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Response from the owner - 4 months ago
Congratulations on your new vehicle, Brenda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brandon and Andrea was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Court Williams, cwilliams@courtesyautomotive.com
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Nicky Dural
2 months ago
Brought my car to the dealership for an oil change and fluid check because I was going on a 1200 mile trip. Got back 3 days later and my check engine light comes on and my engine is overheating because there is NO WATER in my engine. Now if I paid you to check it why was it empty? I have no leaks in the reservoir. I'm very disappointed because I thought the dealership would have been the best place to bring it but, now I'm not so sure.
Response from the owner - 2 months ago
Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about this issue and work together to make amends. Please contact me at your earliest convenience. We look forward to hearing from you. Regards, Court Williams, cwilliams@courtesyautomotive.com
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Mike LeBourgeois
5 months ago
Vahn Alexander in service was great to work with. He called me at least twice a day to update me on my truck. The rental department also took care of me. Great experience.
Response from the owner - 5 months ago
Hi Mike and thanks for the great feedback! We're very happy that Vahn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Court Williams, cwilliams@courtesyautomotive.com
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Thomas Primeaux
2 months ago
We have always enjoyed our experience with Courtesy. The people there have always been very professional and the customer service is what has promp5me to buy two vehicles from this dealership.
Response from the owner - 2 months ago
Thomas, thanks for the great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. Please come visit us if you need anything else, be it service or sales. Regards, Court Williams, cwilliams@courtesyautomotive.com
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Thomas Rountree
4 months ago
Courtesy Gmc in Lafayette is the place to buy. Salesman was very knowledgeable and professional. Everyone at the dealership was courteous from the sales to parts to random workers passing by. Would recommend this dealership highly. Very pleased and satisfied with experience of this purchase.
Response from the owner - a week ago
Thomas, thank you so much for taking the time out of your day to share your experience with everyone. We believe in knowledgeable and professional customer service and I'm glad that our team made such a great impression on you. Best, Court Williams, cwilliams@courtesyautomotive.com
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Austen Daniel
a month ago
Annette saleswoman was absolutely the greatest salesperson I've ever worked with!!!!! If I had to grade her on a scale 1-10 it would be a 100... I highly recommend her and Courtesy
Response from the owner - a month ago
Hi Austen and thank you for this great review! We're excited to hear that Annette took care of you! She is a great asset and we appreciate all she does. Thank you again and we look forward to working with you again in the future! Regards, Court Williams, cwilliams@courtesyautomotive.com
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Heather Williams
11 months ago
Brandon and Andie did a great job in taking care of me during my visit. They worked quickly, finished up my paperwork, and had me out of the door within a few hours. My only complaint is that the car could have been detailed a bit better before leaving. Mind you, I did come at 5:30 with them closing at 7:00, so the detailer likely didn't have a lot of time left. I was given some cleaning supplies to help take care of a few missed areas to compensate. Courtesy took great care of me and even a few of my coworkers - as a result, there are 3 GMC Terrains sitting on our campus right now. We plan to take a group photo one day to send to the dealership for advertisement. :)
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Response from the owner - a week ago
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Court Williams, cwilliams@courtesyautomotive.com
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Chantal Henry
9 months ago
A right on, right time, right place happening. For starters, Andrea Carlson was the utmost sweetest and informative rep when I called Courtesy. Her enthusiasm and expertise in knowing and telling me about all my options was top shelf and I never thought I would enter into a lease but I'm so happy I did. What a GREAT deal and I LOVE my Encore!!! Thank you Andrea! Now, on to vehicle pick up day. Courtesy Rep. John Barrar was and still is after my purchase a world class attentive gentleman. He answered all my questions and then some with a smile. I never felt ignored or put on hold. Even after my purchase when dealing with OnStar full set-up John was on top of it. I'm all set now and I am very grateful. Thank you John! In the business world we are expected to be on our A game, but when the sale is all done it's an honor to know there are ones who take their job with rich integrity giving their best and being there for the buyers for any other concerns that may arise. Much love and respect. I will be back!
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Response from the owner - a week ago
Chantal, thanks for this nice review! We make sure all of our employees are knowledgeable and courteous, and they will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Court Williams, cwilliams@courtesyautomotive.com