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Courtesy Buick GMC Lafayette
Car Dealer
Today 8:30 am – 7:00 pm
7 followers|633,888 views
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I will never bring my vehicle to this place again. They had my vehicle for 55 days and never fixed the problem. They just made my problems bigger and bigger. They are very unorganized, never know whats going on, and never return my vehicle in the condition it should have been in. I had grease all over, broken things that were not broken already, things missing. NEVER AGAIN!!!!! The list is never ending. I have a huge paper typed out just for this one company!!!
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4750 Johnston St Lafayette, LA 70506
4750 Johnston StreetUSLouisianaLafayette70506
(337) 366-1908lafayettecourtesy.com
Car DealerToday 8:30 am – 7:00 pm
Monday 8:30 am – 7:00 pmTuesday 8:30 am – 7:00 pmWednesday 8:30 am – 7:00 pmThursday 8:30 am – 7:00 pmFriday 8:30 am – 7:00 pmSaturday 9:00 pm – 12:00 amSunday 12:00 am – 5:00 pm
Welcome to Courtesy Buick GMC, your local Lafayette GMC and Buick dealer. Our dealership has served the New Iberia, Abbeville, Opelousas and Baton Rouge Buick communities for years, and our dedication to quality customer service has earned us a great reputation. We keep a complete inventory of new and used cars in Lafayette, LA. We are proud to be one of the top dealerships in Louisiana and we are determined to keep that status. Our great location also allows us to serve the New Iberia, Opelousas and Baton Rouge areas, so make the quick drive and we will see that all your needs are met.     
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3.9
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5 reviews
"Thanks Michelle for give us a Great Deal on our Enclave at Courtesy Buick GMC."
"This is the third vehicle bought from GMC Courtesy."
"He also spent time showing us all of the features of the Buick."
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7 people
Catherine Strother's profile photo
Carlos Papillion's profile photo
Ladorsha Washington's profile photo
Bill Allen's profile photo
Linda Achan's profile photo
Leah Simon's profile photo
shawnfont123's profile photo
All reviews
Tiffony Tauzin
in the last week
I will never bring my vehicle to this place again. They had my vehicle for 55 days and never fixed the problem. They just made my problems bigger and bigger. They are very unorganized, never know whats going on, and never return my vehicle in the condition it should have been in. I had grease all over, broken things that were not broken already, things missing. NEVER AGAIN!!!!! The list is never ending. I have a huge paper typed out just for this one company!!!
Monty Hanks
5 months ago
Sean Nuziante was excellent. Very knowledgeable about the vehicle, very informative. Would definitely recommend him to anyone I know. My buying experience with Sean was great!
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Elliot Baltazar
7 months ago
Always a smile and a handshake when I arrive. I feel valued and welcome.
Parker Wagnon's profile photo
Parker Wagnon
a year ago
Matt was great because he took the time to fit us into the car that we wanted and one that would fit our budget. He also spent time showing us all of the features of the Buick. We liked his personal touch to the selling process: he didn't just treat us like another sales, but was very nice and knowledgeable.
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Julie Gaspard
4 months ago
Let's see - My car had a recall on it since September 2014. I started having really bad issues with it last week. So I called Courtesy to get it repaired. The guy I spoke to kept telling me that what I was explaining to him was not what was covered under the recall. Then he gave me an appointment date that was a little more than 2 weeks away (February 25, 2015). I asked him what should I do if I can't get my car started. He told me to tow it in!! He was such a BIG help!! hahaha - NOT!!!
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Response from the owner - 4 months ago
Julie, thank you for this feedback. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that every customer has a positive experience. I would love the opportunity to speak with you in person to get you headed in a more positive direction. If you would like, feel free to reach out to me directly. I hope to hear from you soon. Sincerely, Court Williams, cwilliams@courtesyautomotive.com
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Crystal Jones
5 months ago
All around horrible customer service. Little care for their patrons. There were so many disgruntled customers when I was there to pick up my vehicle, I lost count. Ignored multiple times at the check out counter. Service department is over scheduled, and my vehicle needs were not a priority nor was I given an accurate estimate of how long it would take with the repair. Did not seem to care I was without a vehicle for a week. Would never buy a vehicle from these guys.
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Response from the owner - 5 months ago
Crystal, I would like to apologize on behalf of the service team for your experience with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so that I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Court Williams General Sales Manager 337-984-1GMC
Patrick Cagnola
a year ago
I bought a GMC Sierra 1500 extended cab for my son for college (38,000) before I finished paying the note all of the paint on the hood and fenders started to peal off in large sheets , went to several body shops and was informed that it was a factory defect, " Courtesy Buick GMC" in lafayette louisiana at 4750 johnston st. would not stand behind there product. Surley the paint on a new truck should out last the payments ( not the case). If contemplating buying a Truck from courtesy Buick GMC "BEWARE" the paint will not last and you will have to pay to get it fixed. Hope this will help the general public ( Just tired of the honest hard working people being taken advantage of ) Thanks
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Bobby Soileau
a year ago
I have delt with many sales personnel in my time, but Mrs. Michelle Beard is the best I have been with since 1968. She is very kind and down to earth with her people she is dealing with. I give her a 100+ score. Thanks Michelle for give us a Great Deal on our Enclave at Courtesy Buick GMC