Maid Pro
House Cleaning Service
Today 9:00 am – 5:00 pm
Contact Information
Salt Lake City, UT United States
USUtahSalt Lake City
House Cleaning ServiceToday 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday ClosedSunday Closed
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Review Summary
55 reviews
5 star
34 reviews
4 star
8 reviews
3 star
No reviews
2 star
4 reviews
1 star
9 reviews
"When you find a cleaning service that does a good job, you stick with them."
6 reviewers
"I purchased a Groupon for MaidPros and was so happy with their service!"
4 reviewers
"MaidPro is by far the best housecleaning service I have ever used."
5 reviewers
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All reviews
Gail Conlin's profile photo
Gail Conlin
2 weeks ago
Excellent service!!! On time, friendly and boy did he work hard! Got a lot done in the 2 hours he was here. I asked Maid Pro to do certain jobs that I wasn't able to do and they did a wonderful job. The house also smelled sooooo clean! Will gladly have them clean again! Would highly recommend!
Melissa Brown
4 months ago
I purchased this deal on Living Social. What a great deal! I contacted the owner for an appointment and was able to get something set up very quickly that worked with my schedule. Three professional women came to my house on time and did a great job! I will definitely look to Maid Pro again.
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Dar Kels
4 months ago
I hired MaidPro to do a full scrub down of our house. I have 5 rambunctious kids and they are hard to keep up with. They do their chores each day but they are still developing the skills to really be able to clean. My wife had been out of town for a week and so I wanted to surprise her with a clean home. I had called the online number for MaidPro and spoke to a person by the name of Amanda Resendes. She was very accommodating and seemed to have all the right answers for my questions. We agreed to a price for the first months cleaning which would require a monthly service with a minimum of 2 months and she told me I could use a Groupon for the second months cleaning. I explained I did not want to commit beyond two months because I wanted to see the quality of their service. During the 1st cleaning the two ladies that arrived were late from the time that was committed. This was not huge issue for me but it was not long after they were here that one of the ladies came to get my approval on the upstairs. I was surprised at how quick they were. I went to check on it and realized they were not following the 49 point check list they so proudly sold me on when I called. I had even given Amanda special instructions to clean base boards and wipe finger prints and dirt from the doors and light switches. I was so alarmed by the lack of quality I called Byron the owner and asked if he would like to come out to see the quality of work his people was performing. He seemed disinterested in coming out and basically told me the 49 point check list was not what they followed it was hourly time they are paid for. I felt he had no real concern for whether his people provided good quality work or not, just as long as they were here for the time specified. I found the doors and light switches were not wiped down and the based boards were not cleaned. I also found approximately 10x14 inch section of our mirror that was not cleaned. There was hair still all over the floor of the bathroom and the fixtures were not cleaned well. I spent two hours cleaning after they left. The day before, I went to buy some Tilex because I was embarrassed by the mildew in our shower and wanted to see if I could kill it off before they came to clean. When I went to use it again after they left, I realized they had taken it. The Tilex was not just sitting out they actually had to go through my bathroom cupboard to find it. The fact that Byron the owner didn't show any interest in my concerns and that I received no response to my feedback that he initiated via an email, was even more disappointing. The second go around was better but not by much. There was still a lack of detail in the cleaning and again I received an email requesting feedback. I sent the feedback and now 9 months later I have still never received a response. I wanted to be sure to post a rating because I don't want someone else to not be forewarned.
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Allison Bills
2 months ago
The lady did a wonderful job and was very detail oriented. My floors were spotless and my bathroom sparkled.
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Alison Einerson
4 months ago
On time arrival, every task I asked to be done was completed. Beatrice was lovely. The shower door wasn't perfect, but I'm forgiving it because she performed some kind of miracle on my blinds! Spotless! Dust free! Fingerprint free! She also cleaned the schmutz off the ceiling fans. Very worth the money.
Kimberly Volk's profile photo
Kimberly Volk
2 months ago
Showed up right on time and worked hard the entire four hours! Did everything I requested plus more. Very thorough! I will definitely use this service again.
David Decker's profile photo
David Decker
4 months ago
I purchased a Groupon for some services with MaidPro and dealt directly with the Owner, Byron Bailey. When a disagreement came up while trying to schedule the service. The issue was simple and could have been resolved simply. Byron was rude, degrading and extremely unprofessional. I was very surprised to see someone in the service industry so short sighted. I strongly recommend you weigh the benefits of getting a cheap deal with the service and attitude you will inevitably get. With the amount of house cleaning services in the Valley, you will have a much better experience with ANYONE other than MaidPro.
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Michael Brooks
11 months ago
A friend recommended this place to me a few months back. I was looking for a cleaning service and thought to give them a try. They did not disappoint. The initial contact was very pleasant. They scheduled me for the next day, and were very detailed in noting any particular concerns or items I wanted cleaned in a specific way. When the housekeepers showed up they were on time, and didn't waste any time getting started. They were detailed and thorough, but also very efficient with their time. I have already scheduled a cleaning for next month. When you find a cleaning service that does a good job, you stick with them.
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