Response from the owner - 2 months ago
Thank you for sharing your experience with BBB. If you wish to file a formal complaint against the company, one in which you would like BBB to assist you in coming to some sort of reasonable resolution, you may do so via our online complaint form at: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started. BBB also provides a Customer Review opportunity for consumers on a company's BBB Business Review. Go to: http://www.bbb.org/vancouver-island/ to look up the company for which you wish to submit a Customer Review. Then click on the "Submit a Customer Review" link under the company's name.