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Transitioning to the Cloud - The research company Gartner has made a prediction that $1 trillion typically used for IT spending will now be targeted towards cloud computing rather than conventional IT equipment. Companies are more commonly spending their budgets on software rather than physical equipment that performs the same duties. This industry shift in spending on the cloud indicates the increasing realization of its importance. [More]
The research company Gartner has made a prediction that $1 trillion typically used for IT spending will now be targeted towards cloud computing rather than conventional IT equipment.
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The Trajectory of CSR: Where is it Heading? - Corporate social responsibility has already deeply implanted itself in the worldwide economy, in the shape of government policies and corporate campaigns. As the concept continues to grow, current trends are beginning to develop that are gradually redefining and strengthening the presence of business altruism. [More]
Corporate social responsibility has already deeply implanted itself in the worldwide economy, in the shape of government policies and corporate campaigns.
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Privacy Measures for Healthcare HIPAA Compliance - Being HIPAA compliant is a must for companies involved in healthcare. In 2009 the U.S. government passed the Health Information Technology for Economic and Clinical Health Act (HITECH) specifically requiring audits by the U.S. Department of Health and Human Services' Office for Civil Rights. There are many ways to ensure that your business is HIPAA compliant, such as having secure software. To do that, raising privacy and security standards...
Being HIPAA compliant is a must for companies involved in healthcare.
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YourCause Takes the Greed Out of Profit - How can a for-profit philanthropic company be more beneficial to a cause than a nonprofit? YourCause, an online platform for corporate social responsibility, answers this question with a guarantee held strongly from its creation: all donation funds are transferred directly to the charity organizations intended to receive them, with no money taken out to support the company itself. While most nonprofits subtract a fraction of their user's contributio...
How can a for-profit philanthropic company be more beneficial to a cause than a nonprofit? YourCause, an online platform for corporate social responsibility, answers this question with a guarantee held strongly from its creation: all donation funds are transferred directly to the charity organizations intended to receive them, with no money taken out to support the company itself.
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The Importance of Challenging Yourself Daily - Success is a future for only those able to see the value in facing challenges. Many companies focus on creating a positive environment to increase workplace productivity, but few seem to view being regularly challenged as a positive thing. Keeping your mind working daily to overcome obstacles encourages new ways of thinking and creative solutions. Embracing challenge allows you to become the best version of yourself in all facets of your life a...
Success is a future for only those able to see the value in facing challenges.
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Blockchain Startup Chainalysis Helping to Arrest Cyber Criminals
For the past several years, bitcoin has been a way to keep financial transactions discreet.
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HIPAA-Compliant Text Messaging and Why You Need It - Running a hospital presents a variety of unique challenges. It is like many other businesses as it requires effective leadership and communication to run smoothly, but the extra factor is the importance of timeliness. All businesses require quick employee response, but this could not be truer for a healthcare facility. Patients and their health can be unpredictable. There should be a method of reaching healthcare professionals in a timely...
Running a hospital presents a variety of unique challenges.
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Why This Producer of ID Cards Fell Victim to Data Breach - Newkirk Products, Inc., a company that produces ID cards for health-insurance plans reported a data breach earlier in 2016 involving unauthorized access to a server holding member information. The company reported that no social security, banking, credit card or medical data was stored on the breached server. [More]
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The Origins of Agile Software Development Methodology - In 1970, Doctor Winston W. Royce published a paper entitled "Managing the Development of Large Software Systems" that challenged sequential development of software. He felt that the method of developing large software systems, which resembled an assembly line, was inadequate due to a lack of communication between groups. Royce had spent nine years developing software for spacecraft mission planning, commanding and post-flight analysis....
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Giva Expands with First Distribution Partner in Canada, Solantus
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Giva Salutes: Greyston Bakery - In the early 1980s, Bernie Glassman saw a need among individuals in the Yonkers community for a second chance at life. Yonkers has the highest concentration of poverty in Westchester County, with 18.5% of Southwest Yonkers residents living below the poverty line and 11% being unemployed. When Glassman opened Greyston Bakery in 1982, he made it his mission to give the hard-to-employ a way out of poverty. Greyston Bakery employs an Open Hiring™ Model. Anyone wh...
In the early 1980s, Bernie Glassman saw a need among individuals in the Yonkers community for a second chance at life.
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Help Desk Visual Reporting, Management Dashboards and a Radically Intuitive Design
Introduction
Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership. Giva is a private company headquartered in Santa Clara, California serving delighted customers worldwide.

Learn more by taking a tour of Giva's IT Help Desk Reports and Customer Service/Call Center Reports or sign up for a no obligation 30-day trial of Giva.

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408 260-9000