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Giva
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Help Desk Visual Reporting, Management Dashboards and a Radically Intuitive Design
Help Desk Visual Reporting, Management Dashboards and a Radically Intuitive Design

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Giva Introduces New Pricing Options - Giva is pleased to announce three new product Editions and related pricing. Giva now offers more options to custom fit your needs with the introduction of Team, Business and Professional Edition pricing. All three Editions include all of Giva's modules with rich features and functionality: [More]

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4 Reasons Why It is Important to Have Secure Business Associates

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7 Tips to Help Protect Yourself Against Hackers - In October of 2016, a massive cyber attack against Dyn, a New Hampshire-based company that monitors internet traffic, blocked user access to many popular websites like Amazon, Twitter and Paypal. Hackers used a simple program that even novice hackers could use to access any device connected to Wifi. This is one of approximately 3000 cases in 2016 alone. Unfortunately, it is not possible to make yourself 100% hack proof, but here are some way...

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6 Key Components of a Service Level Agreement (SLA) - For businesses and consumers alike, ensuring that concise service level agreements (SLA) are obtained for certain products is crucial to seamless operation and support. As Naomi Karten explains in her work on establishing service level agreements, "A service level agreement is a formal negotiated agreement which helps to identify expectations, clarify responsibilities, and facilitate communication between two parties, typically a service...

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2 Important Recommendations That Can Help Ensure HIPAA Compliance

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4 Simple Tips to Improve Cyber Security Hygiene - Each year, Verizon compiles a Data Breach Investigations Report (DBIR). It is a comprehensive summary of data security threats and breaches that helps to better understand the landscape of cyber security. [More]

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Understanding the Basics of Service Level Agreements - A service level agreement (SLA) usually refers to the contract between an end-user and a service provider. A completed SLA provides information on specifics, maintenance and other features pertaining to what the customer will receive as a part of the commitment with a provider. [More]

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The Risks and Benefits of Shadow IT - Shadow IT is a term used to describe solutions and systems created and applied inside organizations without their authorization. While they may not be authorized and can pose security risks, these solutions can aid in the development of new IT solutions. [More]

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The Increasing Strength of CSR to Change the Face of Business

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Why HIPAA Violations are Becoming Common Among Healthcare Organizations
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