Warning over 'scam' that charges users to receive texts

Smartphone users are being warned about a new type of premium rate text scam. Industry watchdog PhonepayPlus says people are being tricked into signing up, often by typing in their mobile number online, for services they don't want. Messages are then sent out which can cost users up to £4.50 per text to receive.

Unless people keep a close eye on their mobile phone bills those charges can add up very quickly. Twenty-four-year-old Beth Coundley from Chichester got caught out after receiving around five texts a month for five months. "The text came with a link on it which I thought I could get charged for if I clicked on it so I just deleted them straight away.

"Because I don't check my phone bill, one day I called up my mobile phone company and found out they'd been costing me £4.50 a text." In total she says she was charged around £130 despite insisting she never signed up for any services.

"It's terrible, [I felt] really, really angry, absolutely horrendous.

"I've not got much money, so that's really bad."

Beth did try to get in touch with the company sending her the texts to complain and demand her money back.

"I contacted their email and spoke to them and they couldn't help me at all.

"They wouldn't answer anything, it was automated replies by email and on the phone they were useless."

Beth says she's finally been promised a refund but three weeks on from getting that promise she's yet to see any money. for more on this follow the link........ http://www.bbc.co.uk/newsbeat/17489393

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