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Avalon Med Spa and Laser Center
Medical Spa
Today Closed
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15347 Amberly Dr Tampa, FL 33647
15347 Amberly DriveUSFloridaTampa33647
(813) 866-8400tampaspa.com
Medical Spa, Laser Hair Removal Service
Medical Spa
Laser Hair Removal Service
Facial Spa
Skin Care Clinic
Nail Salon
Today Closed
Monday 10:00 am – 6:00 pmTuesday 10:00 am – 6:00 pmWednesday 10:00 am – 6:00 pmThursday 10:00 am – 8:00 pmFriday 10:00 am – 8:00 pmSaturday 10:00 am – 6:00 pmSunday Closed
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Avalon med spa and laser center
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Review Summary
2.8
18 reviews
5 star
5 reviews
4 star
No reviews
3 star
1 review
2 star
4 reviews
1 star
8 reviews
"I booked a facial with a complimentary 30 minute back massage."
"Avalon Med SPA is a fraud."
"Save your money, go somewhere that you can get great service and relax."
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fla nlg's profile photo
fla nlg
a year ago
I recently went here for a facial and I can easily say that is was the worst facial I have ever received. From the time I walked through the door to the time I left. The esthetician never introduced herself. I filled out all of their required forms, but she never reviewed them or asked any questions about medications that I take, skin concerns etc. At the beginning of the facial, she turned on the steam and had it on the left side of my face from mid cheek to ear - I assumed it was just heating up and that she would move it to a position above my entire face at some point, but that never happened. She never once looked at my skin under the the lighted magnified lamp in the room. So she relied on the dimmed mood lighting to determine what my skin care needs were? Again, I kept thinking it was going to happen - often times it is after the cleaning that this is done, but no, it never was looked at. She never explained what she was doing. Don't get me wrong, I like to relax and not converse while having a facial, but I have always had the esthetician tell me in a soft voice what she was applying or doing as she did it. Finally, she announced that my service was over. My face felt no different from when I arrived. I did give her a tip - though a very miserly one and she actually seemed surprised that I did - so was she aware of her inadequacy in performing a quality facial? I wouldn't suggest going to Avalon Med Spa - take your money somewhere that you have heard positive feedback. I lost an hour of my life and some hard earned money looking for a relaxing spa experience that never came to be.
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Cat Figueroa's profile photo
Cat Figueroa
a year ago
I have to tell my story and yes it sucks! I paid over 2000.00 To Coast Laser they told me I had to shave my face before I came in each visit. I was 2 treatments in and they went out of business leaving me stuck with a hairy face they were not even using a strong enough setting for the laser.. Another company took over (Avalon Med Spa and Laser Center) Amberly Dr, Tampa, FL well they said they would honor the agreement that Coast laser had made with me but, I started paying 70.00 a visit and when I could not afford it any more they would not make a deal with me and treated me like Julia Roberts in Pretty woman they told me I was not the type of person for their spa I never want to feel that way again and now I look like a Sasquatch because of this!!!
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Sentra Collins
2 years ago
Loved my experience! my aesthetician did an excellent job. She explained everything she did, and made recommendations about what I could do in my everyday life to improve my skin and complexion. Most other places are only concerned with what product they can sell you for $40, but I didn't have that experience. In fact, I had a better customer service experience here than at some of the pristine spas where I paid $150 for a facial. And don't get me started on my massage for only 49 dollars the lady who did my massage worked out all my knots and even ones i wasn't even aware of i can wait till next month when i come back!!!
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A Google User
3 years ago
I had a horrible experience with their office manager, ginger. She accidentally booked me at the wrong time, so according to their schedule I was 1 hour late and they were going to have me reschedule. She walked away and had her other staff members deal with the issue. I called the owner to complain 3 times and never received a return call. They promised that someone would call, but I'm still waiting and it has been 1 month. If they would implement a confirmation call to their scheduling, this would have been solved prior to my appointment. Similarly, my sister went for service and they failed to notify her that 50% of her services were not going to happen because someone called in sick. My sister would have rescheduled if she knew that prior to arrival. Poor management too overwhelmed with the offers they are posting to bring in more customers. Save your money, go somewhere that you can get great service and relax.
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brittany graham
2 years ago
********BEWARE******** April 7, 2012 Dear Dr. Aaron Schlau M.D, I am writing regarding a horrid experience, I had recently at your medical establishment. I went to Avalon Medical Spa and Laser on Amberly Dr. in New Tampa on Thursday March 22, 2012 at 4:00 pm. The Candela Gentlemax Laser was used on my pigmented skin. I was told this laser worked on pigmented skin, as I inquired before I bought the living social deal. Having had laser treatment before, I was told I need to have the YAG laser used. As the treatment commenced I experienced immediate discomfort. The young lady administering the treatment turned the laser down. We then proceeded with the treatment. Immediately following the treatment, I had no issues. She told me to exfoliate daily. The next two days, I felt extreme discomfort. Finally, Saturday 3/24 I looked at my underarm and found what appeared to be a severe burn from the laser treatment. I took a photo (which is enclosed). I immediately sent an email along with the photo to your establishment (also enclosed). I then called and was told to come in to have the doctor look at it. When I got there both the doctor and the lady who originally helped me looked at my underarm and explained that it was not a burn from the laser, “it was normal reaction.” Not understanding how this could be, I went to see another doctor on 3/26. This doctor then confirmed that it was indeed a burn. I was given a prescription for Cortisone cream. I have also enclosed the medical records. I was hoping this issue was now resolved as the burnt skin eventually fell off. I have now enclosed a picture of my skin currently. I have permanent discoloration, and scaring. This issue was never handled properly by your establishment. I will not be returning for any further treatment here. I want to be refunded for the treatment I have already paid for. I expect a response to this letter within 7 days of you receiving it. Thanks in advance for your prompt response and handling of this issue.
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Glenn Wade
2 years ago
This must be the worst spa in the world! I paid $75 for a Groupon for my wife who was treated as a criminal today in their Tampa office. The Groupon was for a $240 value package and they told her that she would only receive a facial. She made an appointment at 1 and waited for almost 2 hours in the lobby and nobody helped her. Nobody knew the status and she asked for the Groupon back and they told her they could not find the coupon and they already submitted it. There would be no refund! Then they said they would not give her any service and demanded that she leave or they were going to call the police! We are going to sue them in Small Claims. Update: The Heather review below is obviously another fake review from Avalon. It is probably Ginger herself. They are worried about their scores so they want to bring up the average. So called "Heather" was not a bystander because there were no bystanders there, only Ginger and the receptionist. I was only 5 minutes late, not 30 minutes late. And I do not curse in public and never had in my life. The receptionist could not give back my Groupon but wanted to give me the so-called free Spa day on another appointment. I waited for 2 hours when I was skipped and all I wanted was my money back. I do not want to go through this awful pain again with the Spa. And I actually called the police on them with their rude behavior. Do not believe them? Just google the other review sites, citysearch, yelp, etc., and you will see many terrible reviews on this place. I actually got a voice message from the company recently saying they are under new management (again?) and want to discuss what happened. Why? I would never go back here again. Stay far away!
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Amanda Rowden's profile photo
Amanda Rowden
2 years ago
Very clean, relaxing and inviting. Keep up the good work.
A Google User
3 years ago
Not what I expected. I read reviews before buying the Groupon in 2011 and noticed poor ratings but figured they were disgruntle customers. I bought the couple's package for my boyfriend for Christmas: 15-min sauna session, massage, facial and mini-pedicure for $138 ($480 value). Scheduling was a breeze and the staff (Ginger and two ladies) were nice, so no complaints there. However the actual services were mediocre. During the visit, I kept thinking we should have gone elsewhere. (Last fall, my guy bought me a birthday spa getaway to another Tampa spa and I thoroughly enjoyed.) At Avalon, we were given thin blankets as cover ups, not robes. (BYO flip-flops since they don’t provide footwear.) I spent 45 minutes in the sauna while waiting for my facial. I couldn't breathe & stepped out twice but was told to get back in. My facial felt rushed. I went back in the sauna and my boyfriend had finished his massage. We were given wine and cheese and waited some more. My boyfriend stated the massage room was cold and he's twice my size. I was freezing even with the layers of blankets, the masseuse wasn't consistent while working on my arms and legs, and the oils were not warm/hot. I would have preferred the massage first then the facial since I didn’t want my newly cleansed face pressed down on the massage table. Afterwards, I headed for mini-pedi. I passed my boyfriend in the waiting room and noticed some debris in his hair and face. He said he had already washed his face since the lady didn’t clean off the excess. (It was the actual cleansing cloth that fell apart and pieces were stuck to his face/hair.) For my pedi, I requested French tips but since the lady was making mistakes with just the base coat, I figured a regular color polish would be less tedious. I sat perfectly still and yet more mistakes that I removed the excess at home. I regret tipping but I did tip on what I paid and not the value as Groupon encourages. I expected a forth while spa visit, and I am still embarrassed that I took my boyfriend for our first couple’s spa (and his first spa). It was a live-and-learn experience that I will not repeat again.
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