I am a married mother of two (a daughter and a son), who happens to be the Executive Chairwoman of The Dwyer Group, Inc., the parent company of seven tradeservice brands that are welcomed into more than 2 million homes every year. Maybe you have received service from one of our more than 1,500 franchise owners worldwide for Aire Serv Heating & Air Conditioning®, Mr. Rooter Plumbing® (Drain Doctor® in the United Kingdom and Portugal), Mr. Electric®, Mr. Appliance®, Glass Doctor®, Rainbow International® Restoration and Cleaning and The Grounds Guys®. In 2009-2010, I had the pleasure of serving as Chairwoman of the International Franchise Association (IFA). I am truly blessed to have the support of my family, friends, franchisees and associates.
Executive Chairwoman of The Dwyer Group® since 2007; Participant on CBS hit reality show "Undercover Boss"; certified franchise executive; past chair of the International Franchise Association (IFA); testified before the United States House of Representatives on behalf of small business owners, guest speaker to the China Franchise Expo in Beijing, shared the stage with President George W. Bush at the 2010 Annual Convention for the IFA, spearheaded the reintroduction of the IFA's VetFran program, received the Bonny LeVine Award from the IFA, launched the Live R.I.C.H. (Respect, Integrity, Customer focus and Having fun in the process) campaign; authored "Live R.I.C.H.: How to build success in your company and your life with a proven Code of Values"; featured in USA Today, Wall Street Journal, New York Times, Los Angeles Times, Fortune Small Business, CNN, International Herald Tribune, Working Mother, Ladies’ Home Journal, FOX Business