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Oracle Social

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Social customer service is a crucial part of meeting modern customer expectations. Here are 6 ways to get really good at it. http://ora.cl/0Kv6
In the past, if you made a customer unhappy, you'd lose the customer, and maybe a few friends they talked to. Nowadays, if you make a customer unhappy, you lose the customer, and his 6,000 Twi
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Oracle Social

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Is your business ready? Big data and cloud are driving some dramatic transformations, find out what to expect in 2017. http://ora.cl/8Hx6
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It's time for some anti-predictions. Here are 5 things you WON'T hear from social pros in 2017. http://ora.cl/o18Z
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If you care about content, the week's best stories from Digiday are a lovely accompaniment to your Saturday morning coffee. http://ora.cl/fj3U
You made it to the end of another week. Your reward is a roundup of a few of our best stories of the week, in easy-to-digest, bite-sized TL;DR form.
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Local, usable and targeted - oh my! Experts from Facebook & Pinterest weigh in on what social media marketers should expect in 2017. http://ora.cl/Hg50
So what will 2017 have in store for social media and digital marketing? While you’ve no doubt seen and read your share of predictions posts already, this week two people from within two of the major s
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#Marketers, meet your newest MVP audience: Fantasy Football Fans. Oracle Data Cloud has the details in their latest infographic. http://ora.cl/NH0w
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[VIDEO] The San Francisco coastline is notoriously treacherous, so SFFD turns to social media to keep beachgoers safe and connected. http://ora.cl/o4bn
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By 2020, 90% of brands will be using social media for customer service (and more stats from Social Media Today). http://ora.cl/Mr14
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What would you try if you knew failure wasn't an option?

#Sunday #Weekend #Inspiration #AlbertEinstein #Quotes
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From AdAge: want to create meaningful relationships with your customers? Cultivate a timeless brand? It's time to decelerate. http://ora.cl/Gd1A
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Got a Cloud question for Oracle CEO Mark Hurd? Tag @MarkVHurd and #AskMark on Twitter to hear from him next week.
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Oracle Social is for CMO's, CIO's, and anyone invested in social marketing/social media to explore Oracle’s Social Relationship Management (SRM) platform for the socially enabled enterprise. We'll inform and challenge marketers and IT pros with social ideas and innovations, and keep you on the cutting edge of social media best practices.
Introduction
Social media has gone beyond social marketing.  Global enterprise organizations are seeking a cloud-based, integrated technology platform that extends social across every facet of the organization, including HR, CRM, marketing automation, social sales, customer service, and internal social networks.  CMO's and CIO's are taking the lead as new partners in this endeavor.  Oracle's Social Relationship Management (SRM) platform offers social publishing, social analytics, social listening, social moderation, social engagement, tabs & apps, and social administration, integrating with enterprise tools such as Eloqua, ATG, Endeca, and Siebel.  Remove the barriers between you and your customers by delivering a seamless, consistent experience at every touchpoint so you'll see the social ROI you've been looking for.