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Burlington Subaru
Subaru Dealer
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Burlington Subaru

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Introducing the 2016 Crosstrek Special Edition! Making its debut at the @ChiAutoShow this weekend. http://ht.ly/Y80T9 #Subaru #CAS16
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Burlington Subaru

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Wow! #Subaru to donate a meal to the #FeedingAmerica network for every vehicle sold in 2015 - 582,675. http://ht.ly/XHfjN #sharethelove
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Burlington Subaru

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@BuckyLasek is making his stage rally debut at Sno*Drift Rally! http://ht.ly/Xhook @SnoDriftRally @RallyAmerica #subarurally #teamusa
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Burlington Subaru

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The 2016 Subaru WRX 2.0L turbocharged BOXER engine is named to @WardsAuto 10 Best Engines list: http://ht.ly/WHI9m #wards10best #WRX
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Subaru wins Best Resale Value Brand from Kelley Blue Book for the second year in a row! http://ht.ly/WFh56 ^MC #KBB #BestValue #Subaru
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See the best AWD+4WD vehicles for snow, rated by consumers! Hint: #Subaru takes the top 3! http://ht.ly/TFGCj #winteriscoming #snowbaru
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"#Subaru Driver #DavidHiggins Overcomes Adversity to win Ojibwe Forests Rally and Remain Undefeated in 2015." #subarurally #teamusa
Reigning Rally America Champion David Higgins continued his march toward a perfect, undefeated season with a victory at the 2015 Ojibwe Forests Rally in northern Minnesota.
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Have them in circles
38 people
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Burlington Subaru

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Subaru of America, Inc. announced today that the 2016 Outback made Kelley Blue Book&rsquo;s <em><a href="http://kbb.com/car-news/all-the-latest/best-family-cars-2016/2100000263/">16 Best Family Cars of 2016</a></em> for meeting the needs of the modern family with emphasis on outstanding room for both passengers and cargo and excellent off-road capability.&nbsp;&nbsp;
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Burlington Subaru

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This adorable ball of fur loving the fresh snow & strategically placed #BTV Cars travel bowl. #productplacement #vt
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All new 2016 Subaru models equipped with navigation get three free years of #SiriusXM Traffic & Travel Link! http://ht.ly/WHH4m #subaru
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It's almost time for the Subaru Share the Love event! Stay tuned for some new & exciting details!! http://ht.ly/TXBZQ ^MC #sharethelove
Subaru of America, Inc. has announced the return of its annual Share the Love event for 2015.
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Pricing announced! The 2016 Subaru BRZ will start at $25,395. Read more: http://ht.ly/RJUFX ^MC #subarubrz
Subaru of America, Inc. today announced pricing for the 2016 BRZ line. Starting at $25,395, the BRZ, powered by a 200-horsepower 2.0-liter BOXER engine, marks a return to the fundamentals of sports car design, emphasizing low vehicle weight, an ultra-low center of gravity and precision steering.
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Contact Information
Map of the business location
351 Shelburne Rd Burlington, VT 05401
351 Shelburne RoadUSVermontBurlington05401
(802) 448-3880burlingtonsubaru.com
Subaru Dealer, Used Car Dealer
Subaru Dealer
Used Car Dealer
Oil Change Service
Today Closed
Sunday ClosedMonday 8AM–7PMTuesday 8AM–7PMWednesday 8AM–7PMThursday 8AM–7PMFriday 8AM–7PMSaturday 9AM–5PM
Burlington Subaru is your one stop location for Subaru sales, parts and service in Vermont.

Subaru Sales Department
Subaru Parts Department
Subaru Service Department
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Review Summary
4.2
35 reviews
5 star
25 reviews
4 star
3 reviews
3 star
No reviews
2 star
2 reviews
1 star
5 reviews
"I knew I wanted either an XV Crosstrek or another Outback."
"He was patient, informative, and he has a wonderful sense of his customer!"
"Buying a car can be an intimidating, and sometimes complicated process."
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Have them in circles
38 people
KiM Peter's profile photo
Dealer.com's profile photo
Timmons Subaru of Long Beach's profile photo
MyAutoSearch.com's profile photo
Kristin Lapointe's profile photo
ERIK STEFANUS's profile photo
erick kanyi's profile photo
Heritage Automotive (H-Team)'s profile photo
louis mongeon's profile photo
All reviews
Erika Austin's profile photo
Erika Austin
3 months ago
I've had terrible experiences every time I've interacted Burlington Subaru. In purchasing, a few years ago they tried to sell me the same car - at the same price with a higher monthly payment over a longer period. Same terrible experience with the service dept, my local mechanic performed and identified a known issue with Subaru vehicles and I contacted 1 person who initially scheduled my appointment a month out because he was too overwhelmed with changing tires. Then when I brought it in, they doubted everything I said and told me that unless it's registering a check engine light that the BROKEN part that is under warranty, will just be a nuisance because they wouldn't do anything about it. Apparently it's known locally how terrible Burlington Subaru is. I plan to travel 2 hours just to get the service done to avoid Burlington Subaru.
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Response from the owner - 2 months ago
Hi Erika, this is Steve Kelson, the General Manager here at Burlington Subaru. I'd like to touch base with you about your experience and see if there's a way I can address your concerns. My direct line at the dealership is (802) 448-3856 or you can reach me by email at stevekelson@burlingtoncars.com. Thank you again for bringing this to my attention, I look forward to hearing back from you
Rebecca Campbell
8 months ago
I worked with Crystal to buy an Impreza a little under a year ago. It was such a pleasant and hassle free experience that it was a no brainer to return to her to buy a new Subaru when my Impreza was recently totaled. I would highly recommend her to anyone out there looking to purchase a Subaru! She is informative, friendly and listens to your wants and needs and doesn't waste your time.
Response from the owner - 3 months ago
Thanks for leaving us feedback! Crystal is a champ! We always try to provide a smooth comfortable experience for our customers. We hope you're enjoying your new Impreza and let us know if there is anything else we can help you with.
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Jack Korpob
9 months ago
Crystal was my salesperson and she did an excellent job. She gave me her real thoughts about pricing, features, etc. She was super informative and basically let me ask every question and allowed me space to negotiate. You really do get what you pay for though with a Subaru! I've been driving my car for only 3 days now, but I love it and I have no regrets. She definitely gave her input and talked to me about her own experience of having a car and family and what made sense or what might be a waste of money (and savings for me). I appreciated the balance between honesty and trying to do her job well. I felt she was on my side in the process. The interesting part is that dealers often try to not let you leave without at least pushing you a lot to buy or lease. I was the one who said I wanted to buy (maybe I gave the impression I wasn't going to buy that day). Well, I did, and I'm glad that I felt I was making my own decisions in the process. I love that I'm in my first car, that it's new, and that I actually really love it. The dealership also is located near food (you know you need it to not get a headache), has refreshments, wifi and ipads for use. If I ever need a newer car/upgrade, I know I can go back and get something good. All it took on my end was a lot of research and homework before and I think everyone respected the fact that it wasn't easy to trick me into anything just because I knew too much about the buying process as a first time and young car buyer. Thanks and I look forward to our continued business together! -Jack K.
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Jen Baron
10 months ago
I just went to Burlington Subaru last week to get my car looked at, and they were very unfriendly, and were very rude to my fiancé on the phone. When he called to speak with them they hung up on him after answering. They also told me that I needed to replace my head gaskets on my Subaru impreza with only 95,000 miles on it! I went to three other garages for other opinions and they ALL told me that they did not need to be replaced at all! Burlington Subaru quoted me almost $3,000 dollars to get what I needed fixed and told me I would not be able to sell my car in the condition it is in for a very high price. They also told me I needed a new timing belt, rear wheel barring and sway bar links and I didn't need any of those things either. My total for repairs at a reliable garage in my area was $75! I would NOT recommend this dealership to anyone! They are simply trying to suck money out of their customers and are very unreliable! I will NOT be returning ever again! Terrible experience!
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Emma Cappello
a month ago
I had a great experience buying my car. However after you drive out of the lot, it all changes. You can never get a service appointment here. I've called MANY times trying to get my car in for an oil change/break inspection and every time they told me I had to wait THREE-FOUR WEEKS! They gave me the option to drop off my car for a few days. Some people simply cannot be without a car for that amount of time! They are rude on the phone and never helpful. I pay so much for a warranty so I do not want to take my services to another shop. Subaru's are great cars but be ready to wait to get your car fixed (or pay to have it done elsewhere).
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Response from the owner - a month ago
Hi Emma, this is Steve Kelson, the General Manager here at Burlington Subaru. I'd like to talk with you about your recent experience and see if there's a way I can address your concerns with scheduling a service appointment. My direct line at the dealership is (802) 448-3856 or you can reach me by email at stevekelson@burlingtoncars.com. Thank you again for bringing this to my attention, I look forward to hearing back from you.
Lisa Hughes
a year ago
Crystal Careau was very knowledgeable, really responsive, and she helped me find the right car (and the right deal) for me. I enjoyed working with her and would recommend her highly. She was friendly and personable. She was quick to answer all my emails, didn't pressure me, and emphasized that she would continue to answer any questions after the sale. It was my first time buying a new car and Crystal made it easy.
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Becca Hopkins
11 months ago
My last car was an '02 Subaru Outback that I bought from a family member, and, while I loved it, when I learned it had a major engine failure after owning it for only a year, it was time to upgrade. I had heard good things about Burlington Subaru, so I went there first. I knew I wanted either an XV Crosstrek or another Outback. Michael K. was patient and knowledgeable and helped me decide which car would be better for my lifestyle--on a budget with two dogs. He helped me build a lease plan that worked, and it was an awesome decision. Very happy with all of the service I received, and all of the people I met. "Grr" will be going in for her 5,000-mile checkup soon, and we look forward to a long partnership with Burlington Subaru.
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Della Budell
9 months ago
I just drove away from Burlington Subaru with my new 2015 XV Crosstrek, and was much more happy with my car-buying experience than I expected to be. I only buy a car about once every 15 years, so I am inclined to be suspicious of the process, but Crystal was great to work with: no pressure, showed me (and later my husband and me) the Crosstrek in detail; and helped us compare it with the Outback and Forester. She spent all the time we needed across 3 evenings to answer our questions and do all the paperwork to complete our trade-in and sale. I researched the final price of the Crosstrek with others, and I feel like we got a decent price. Why only 4 stars? Not because of Crystal; but perfection is hard to come by, and I think Burlington Subaru might have given us a bit more for our trade-in; and the dealership is getting cramped in its present location.
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