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Comm One Software
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Call Accounting Software for Business since 1989
Call Accounting Software for Business since 1989

3 followers
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NEW FEATURE:  At a customers request we have added the Authorization Code to the IMPORT and EXPORT Utilities located on the File Menu.  Please let me know if you need this feature and I'll get you an update to your main .EXE file that will include this feature.
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SUPPORT ALERT:  If you have a Cisco, Allworx, or Asterisk telephone system please remember that the call time that is sent from the telephone system on the raw call records is GMT Time (Greenwich Mean Time).  That's the first time zone in England.  For your calls to show the correct time your call processing needs to be adjusted to show GMT-4 Hours for EST, GMT-5 Hours for CST, GMT-6 Hours for MST, and GMT-7 Hours for PST.  

To test your system you can make a test call and note the date and time of the call.  Check your Comm One Call Accounting the next day and verify that the time on the call is correct.  If you need assistance in adjusting your time zone please let us know.  

Thanks, 
Comm One Technical Support
support@commone.com 
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Congratulations to Pam Morgan this weeks $15 iTunes Gift Card winner dran at random from our Social Media Connections.
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Congratulations to Brendan Hartigan this weeks $15 iTunes Gift Card Winner drawn at random from our Social Media Connections.
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