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Kristoffer Trujillo
Works at XRev Media, LLC
Lives in Woodstock, Georgia
402 followers|29,682 views


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Internet Marketing
  • XRev Media, LLC
    Network Manager, present
Basic Information
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Woodstock, Georgia
McKinney Texas - Portland Oregon - Tucson Arizona - Barcelona Venezuela - Maturin Venezuela - Puerto Ordaz Venezuela - Cumana Venezuela
Worst property management company every. Dishwasher broken... They fixed it no charge to us. Guy got the float sensor unstuck. Took him 2 minutes. Birds in the attic... They blocked their charge to us. Garbage disposal popped it's own built in breaker - Charged us $150+ to have the guy come out to our house for literally less then 3 minutes to flip the breaker on the garbage disposal... This joke was in our house long enough to walk over to the garbage disposal... flip the on switch... see that it didn't turn on... Then flip a switch on the actual garbage disposal itself and get it to work. Why did no one call to walk us through that process or ask us if we tried that? I emailed "Vanessa" about the absurd charge and she didn't have much to say about it. I asked another question and she never responded so I didn't pay while I waited for her to check her email. In the mean time they sent us a "Notice of Termination" warning that if we didn't pay the $150 for a guy to come out and spend a couple minutes flipping switches then we would be given an eviction notice. If you are renting from someone using Grid I suggest you stay away. Worst property management company I have ever dealt with. How am I supposed to know what they will or will not fix and why wasn't anyone calling me to walk me through this before someone came out here like they did with the birds or the dishwasher... ? RESPONSE TO GRIDS PROPERTY MANAGEMENT: I had asked Vanessa several questions with no response. We had even asked for this to be reviewed and for an exception to be made with no response from her. Hence the delay in making the payment. Additionally... Your technician literally walked in, flipped a switch, and walked out. To get a bill for $150 is absurd. If you think that your technician "... cleared the blockage, broke the blades loose, and reset the system." you are sadly mistaken. This whole ordeal could have taken one phone call to us to say "Did you check BLAH BLAH BLAH?"
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Public - 10 months ago
reviewed 10 months ago
1 review