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Verified local business
Better Business Bureau Serving Western PA
Non-Profit Organization
Today 9AM–5PM
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Wishing you all a Happy Valentine's Day! From, your #BBB! #Valentine
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Watch for fake websites promoting fake #SB50 gear! These websites are designed to attract you to enter financial and personal info!
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Child ID theft is a growing concern! If a child is victimized, it could take years before the theft is discovered. 
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Something to be aware of, by chance you need to hire a locksmith! Always check companies out on bbb.org, too. #BBB
Odds are good that when you search Google for someone to help you get into your home or car, results will include poorly trained subcontractors who will squeeze you for cash.
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Social media games can use personal information of yours...so check out the privacy policies before agreeing to terms.
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Scam artists are masters of persuasion....
From fraudsters bilking the elderly by posing as their cash-strapped grandkids, to fake lawyers defrauding immigrants in need of legal help, we've covered a wide range of scams on Consumerist. But ...
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Have them in circles
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BBB serving San Diego, Orange and Imperial Counties's profile photo
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Are you ready for some football? #SB50 
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Some #groundhogday humor at #BBB of Western PA this AM....
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Do the "two-step" today to help secure your personal info online. #DataPrivacyDay #PrivacyAware
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All businesses must take steps to keep info protected! #smallbusiness
Small companies can strengthen security by taking relatively inexpensive and simple steps, either on their own or with the help of outside firms.
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Contact Information
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400 Holiday Dr Suite 220 Pittsburgh, PA 15220
400 Holiday Dr, Suite 220USPennsylvaniaPittsburgh15220
(877) 267-5222bbb.org
Non-Profit Organization, Business Management ConsultantToday 9AM–5PM
Friday 9AM–5PMSaturday ClosedSunday ClosedMonday 9AM–5PMTuesday 9AM–5PMWednesday 9AM–5PMThursday 9AM–5PM
BBB Serving Western PA covers 28 counties in Western Pennsylvania. Your BBB offers dispute resolution, BBB Business Reviews, scam alerts and more!
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Review Summary
3 reviews
"Duquesne Light of Pa is the worst customer service I ever encountered."
"...trying to talk to a live person after 48 mins of my precious time wasted."
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Have them in circles
64 people
James Owen's profile photo
Wig Elegance's profile photo
BBB serving San Diego, Orange and Imperial Counties's profile photo
David Rogers's profile photo
Trista Rodriguez's profile photo
Ryan Carson's profile photo
Mike Glab's profile photo
eMerchant Digital Solutions's profile photo
William Groomes's profile photo
All reviews
Rev Jerry's profile photo
Rev Jerry
5 months ago
Duquesne Light of Pa is the worst customer service I ever encountered. Worst telephone system....worst wait time (33 min.) ...........worst to find a real person (15 min) then wait 33 mins.......the online Statement lookup has not been working for 2 months and no one cares......worst of the worst .....................I give them a minus -5 STARS. I gave up trying to talk to a live person after 48 mins of my precious time wasted.
Response from the owner - 5 months ago
Hi Rev Jerry - BBB would be glad to assist if you need help in filing a complaint or submitting a review with this company. Contact us at 877-267-5222 or submit complaints and reviews online on the company's BBB Business Review: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started Thank you!
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George Walls
5 months ago
You can't even call into the BBB. The phone is a recording! No one to talk to to help us!
Response from the owner - 5 months ago
Hi George - Our number here at the BBB in Western PA is 877-267-5222 and our Information Specialists are available to answer your questions live from 8:30 am - 3:30 pm M - F. You can press 0 to directly connect with an Information Specialist or you will be automatically connected if you stay on the line. You can also talk to BBB representatives via Live Chat on bbb.org/pittsburgh during business hours. If you continue to have problems reaching us, please message back!
Jackie Shane
11 months ago
Spoke to Mckenzie on line she could not be more pleasant or more helpful.