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Scott McKain

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RT @jeffkorhan: What Oscars ® -- and its viewership decline -- means to YOUR business http://lnkd.in/bM3sVRB (THX Jeff!)
Last night I was listening to my good friend, Dana Williams, on his weekly radio show. Dana mentioned that he and his wife tuned out of the Oscars ® broadcast — because they didn’t know the movies or performances that were being rewarded. As someone who spent over a decade of my life as a nationally syndicated movie reviewer, that grabbed my attention. (By the way, if I had a vote — which I never have, and I’ll explain why in a moment — I, too, ...
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Scott McKain

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RT @DamianPMason: Post by @scottmckain re #TheOscars. Biz point: You must decide who is your target audience. http://lnkd.in/ewrtnb2 (THX!!)
Last night I was listening to my good friend, Dana Williams, on his weekly radio show. Dana mentioned that he and his wife tuned out of the Oscars ® broadcast — because they didn’t know the movies or performances that were being rewarded. As someone who spent over a decade of my life as a nationally syndicated movie reviewer, that grabbed my attention. (By the way, if I had a vote — which I never have, and I’ll explain why in a moment — I, too, ...
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What you might not know about Oscars ®- and how decline in viewers raises a big question for YOUR business: http://ow.ly/JAvPN
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Scott McKain

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Major block to creating distinction is that you’re so invested in what you “are” it stops you from attaining what you can “be”!
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Want to create & deliver "Ultimate Customer Experience ®?" LISTEN to audiobook of "7 Tenets of Taxi Terry!" http://ow.ly/JrT0U
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RT @JoelBoggess: New Direction after Family Tragedy – @ScottMcKain's Story http://t.co/2AYKH5noNL #grief #widowed #lifechange (THX!!)
Hall of Fame Speaker Scott McKain shares how unexpected, personal loss and financial devastation, forced him into a must-do professional ReLaunch!
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Scott McKain

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Think you can't change & become more distinctive? Reconsider. The person on the left and the right...same guy.
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Scott McKain

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RT @aethosting via @ScottMcKain: Are you so invested in what you are, you can’t become what you can be? http://lnkd.in/b-TDJUx (THX for RT!)
You’ve worked really hard to get to where you are. Could that be preventing you from becoming what you could be? May I suggest this is a critically important question to be asking yourself…not only from a personal standpoint, but also from a professional and organizational one, as well?Envision a trapeze performer at the circus. The only way she can move from one trapeze bar to the next is to let go of the one she’s holding to get to the one wh...
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Scott McKain

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RT @MattBuchalski99: Are you so invested in what you are, you can’t become what you can be? http://lnkd.in/bGzfHNV (THX Matt!)
You’ve worked really hard to get to where you are. Could that be preventing you from becoming what you could be? May I suggest this is a critically important question to be asking yourself…not only from a personal standpoint, but also from a professional and organizational one, as well?Envision a trapeze performer at the circus. The only way she can move from one trapeze bar to the next is to let go of the one she’s holding to get to the one wh...
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Brilliant & INSPIRING post from my friend, @DMScott: how a writer went from having her book rejected to the Oscars: http://ow.ly/JxtQN
Last night, Julianne Moore won the best actress Oscar for her role as a university professor whose descent into dementia due to early-onset Alzheimer’s Disease was portrayed in the film "Still Alice". The amazing backstory behind the award is that all the big publishing houses had rejected Lisa Genova, the author of the novel Still Alice from which the movie was based.
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Scott McKain

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Ready for the best customer service book of your life? (Read it...you'll understand!) Learn from Taxi Terry! http://ow.ly/Jq4rf
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Scott McKain

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This episode of "Doing What Works" may be my ALL TIME favorite interview! I hope you listen & repost! http://ow.ly/Jp65R
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Create Distinction and Grow Your Business with the Ultimate Customer Experience ®
Introduction
Author of three bestselling books, including one named by thirty major newspapers as one of the "Ten Best Business Books" of the year, Scott McKain is also a Hall of Fame professional speaker on creating distinction to grow your business, and on delivering the "Ultimate Customer Experience ®" to expand customer loyalty and referrals.