One Sunday morning, January 6th, 2008 I was attending religious services when my cell phone vibrated. As discreetly as possible, I checked the phone and noticed that my phone said "Caller ID unknown". I choose to ignore.
After services, as I was walking to my car with my family, I checked my cell phone messages. The message left was from Steve Jobs. "Vic, can you call me at home? I have something urgent to discuss" it said.
Before I even reached my car, I called Steve Jobs back. I was responsible for all mobile applications at Google, and in that role, had regular dealings with Steve. It was one of the perks of the job.
"Hey Steve - this is Vic", I said. "I'm sorry I didn't answer your call earlier. I was in religious services, and the caller ID said unknown, so I didn't pick up".
Steve laughed. He said, "Vic, unless the Caller ID said 'GOD', you should never pick up during services".
I laughed nervously. After all, while it was customary for Steve to call during the week upset about something, it was unusual for him to call me on Sunday and ask me to call his home. I wondered what was so important?
"So Vic, we have an urgent issue, one that I need addressed right away. I've already assigned someone from my team to help you, and I hope you can fix this tomorrow" said Steve.
"I've been looking at the Google logo on the iPhone and I'm not happy with the icon. The second O in Google doesn't have the right yellow gradient. It's just wrong and I'm going to have Greg fix it tomorrow. Is that okay with you?"
Of course this was okay with me. A few minutes later on that Sunday I received an email from Steve with the subject "Icon Ambulance". The email directed me to work with Greg Christie to fix the icon.
Since I was 11 years old and fell in love with an Apple II, I have dozens of stories to tell about Apple products. They have been a part of my life for decades. Even when I worked for 15 years for Bill Gates at Microsoft, I had a huge admiration for Steve and what Apple had produced.
But in the end, when I think about leadership, passion and attention to detail, I think back to the call I received from Steve Jobs on a Sunday morning in January. It was a lesson I'll never forget. CEOs should care about details. Even shades of yellow. On a Sunday.
To one of the greatest leaders I've ever met, my prayers and hopes are with you Steve.
From Complacent to Contagious: Where is Your Brand on the Spectrum? – Th...
The underlying factor in all of the most viral content is the story. When done right, technology enhances the story, it doesn’t replace it.
Waterslide Picture – Israel Wallpaper - National Geographic Photo of the...
See a photo of a waterslide at a kibbutz in Israel by James L. Stanfield and download free wallpaper from National Geographic.
Twitter / Tina Roth Eisenberg: "For every subject, there ...
"For every subject, there are really only two things you really need to know." - Economist Glen Whitman http://t.co/8eVkxljh
Social, Digital and Mobile in Indonesia | We Are Social Singapore
we are social. blog; who we are; what we do; why we do it; ethics; clients; jobs; contact; united kingdom; france; italia; deutschland; espa
Digital Cameras: Digital Photography Review, News, Reviews, Forums, FAQ
Digital Photography Review: All the latest digital camera reviews and digital imaging news. Lively discussion forums. Vast samples galleries
Behaviour towards brands on Facebook / We Are Social
A nice deck from Constant Contact and Chadwick Martin Bailey looking at people's behaviour towards brands on Facebook: The headlines are: Co
BASE Jumping Picture – Adventure Photo – National Geographic Photo of th...
See a photo of a BASE jumper in Spain, and read a photo tip from photographer Catherine Karnow, from National Geographic.
Official Google Blog: Happy birthday, Freddie Mercury
Happy birthday, Freddie Mercury. 9/04/2011 04:00:00 PM. From time to time we invite guests to post about items of interest and are thrilled