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The Counter Burger
American Restaurant$$
Today 11:00 am – 10:00 pm
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4601 Washington Ave Houston, TX 77007
4601 Washington AveUSTXHouston77007
(713) 966-6123thecounterburger.com
$$American Restaurant, Fast Food Restaurant
American Restaurant
Fast Food Restaurant
Hamburger Restaurant
Family Restaurant
Bar & Grill
Catering
Today 11:00 am – 10:00 pm
Monday 11:00 am – 10:00 pmTuesday 11:00 am – 10:00 pmWednesday 11:00 am – 10:00 pmThursday 11:00 am – 10:00 pmFriday 11:00 am – 10:00 pmSaturday 11:00 am – 10:00 pmSunday 11:00 am – 10:00 pm
Menu
Build-your-own custom burgers, with 300,000+ unique combinations! You choose the patty, (beef, turkey, chicken, or veggie) sauce, toppings, and bun. We make the best all natural burger in Houston!
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Review Summary
3.4
37 reviews
5 star
8 reviews
4 star
15 reviews
3 star
3 reviews
2 star
5 reviews
1 star
5 reviews
Contemporary chain with customizable gourmet burgers, including vegetarian, plus beer & wine.- Google
People talk about build your own, custom built, crispy onion strings, sweet potato and grilled pineapple
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Nicole Buergers's profile photo
Nicole Buergers
reviewed in the last week
I've eaten here many times - it's a great place to go to please a crowd. Their custom burger options are awesome - although the "premium" toppings can make your burger a bit pricey. I really like getting the burger in a bowl when going low-carb. I never have room for dessert but I have had their ice cream sandwiches and milkshakes, which are fab. Also sign up for their loyalty card - the C List - and you will earn money towards a future order. There are somethings The Counter can improve: Do not go here for lunch - the service is very laid back and you will not be in and out within an hour. Catering - the options are great and EVERYONE LOVED IT but my order was about 20 minutes late. The "Premium Selection" - the last 3 times I've gone they've been "between" their Premium Selection options and I was highly disappointed. Are they even continuing that program? Their social media contests - there seems to be a LARGE disconnect and disorganization between corporate and the individual locations. 2 years ago I participated in a best burger contest and despite being a semi-finalist the winner was never announced. I wrote emails and was given half-hearted answers from corporate for months. The local location had no idea what I was talking about and were not aware that 3 burgers from their location had made it into the finals. I like The Counter and will continue to go there - but they have a lot of room for improvement.
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alvaro delgado
reviewed 7 months ago
I should admit they have really good burgers but the customer service is awful, they'll take at LEAST 30 min. to make a burguer. The last 3 TIMES I was there I had to send my food back because it wasn't cooked as requested, the managers only apologized again but I didnt get anything back for my wasted time. Guys, heads Up! If you dont want to go out of business soon you better take good of your customers cause there are a lot of great burger spots out there...just saying!
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Alan Alexeyev's profile photo
Alan Alexeyev
reviewed 6 months ago
The place itself is nice, clean, ok atmosphere but food is too expensive and the portions aren't very big. Nice to chat and spend time but not if you're hungry and want to eat.
Victor G
reviewed 2 months ago
I have been here a few times before but it had been some time. I remember really liking the fries but thinking the burgers were just so-so. Well I had just ran 6 miles with some friends and we wanted a beer and food too (just one beer) ... we looked gross so our places to dine were limited ... el rey has no adult bevs ... and we kinda wanted to eat sorta healthy ... and the counter was a block away so happy we decided on this for these reasons you can create your own burger or burger bowl! or you can select one of their signature items if you are overwhelmed our server was super rad, she was attentive without being pushy, had great suggestions ... I did a build your own turkey bowl, I almost licked the damn bowl it was so good ... I remember adding the tomato vinaigrette on the side, get it it's good no I didn't order any of their delicious fries, I know, but I am doing nye in NYC and I gotta keep looking fine till I get back so they have a happy hour, which means I will most def be back, of course after the new year ... and I will most def be devouring their insanely delicious fries ... hey maybe meet me up to toast the new year with some beers and fries! yes that's what 2014 will be, the year of beer and fries ... unless I am going back to NYC, ok let's meet at memorial park first ... you buying right?
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Whitney Deppert
reviewed a month ago
We had a bison and a beef burger, both ordered medium. They came out completely well done and dry as the Sahara. Not only that, but it took well over 30 minutes to come out after ordering. We will not be back again.
Randall Snyder, Jr.'s profile photo
Randall Snyder, Jr.
reviewed 9 months ago
I've only had half the strawberry, peanut butter, chocolate shake recommended for us so far. If the turkey burgers ordered are any where near as tasty I'm coming back to give this place another star.

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