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The Counter
Hamburger Restaurant$$
Today 11:00 AM – 10:00 PM
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4601 Washington Ave Houston, TX 77007
4601 Washington AvenueUSTexasHouston77007
$$Hamburger Restaurant, American Restaurant
Hamburger Restaurant
American Restaurant
Fast Food Restaurant
Family Restaurant
Bar & Grill
Today 11:00 AM – 10:00 PM
Friday 11:00 AM – 10:00 PMSaturday 11:00 AM – 10:00 PMSunday 11:00 AM – 10:00 PMMonday 11:00 AM – 10:00 PMTuesday 11:00 AM – 10:00 PMWednesday 11:00 AM – 10:00 PMThursday 11:00 AM – 10:00 PM
Build-your-own custom burgers, with 300,000+ unique combinations! You choose the patty, (beef, turkey, chicken, or veggie) sauce, toppings, and bun. We make the best all natural burger in Houston!
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Review Summary
56 reviews
5 star
20 reviews
4 star
21 reviews
3 star
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2 star
6 reviews
1 star
5 reviews
Contemporary chain with customizable gourmet burgers, including vegetarian, plus beer & wine.- Google
"Excellent veggie burger and shakes."
"Yikes SO many burger places with a far better product at a far better price!"
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All reviews
Codered Travel
in the last week
One of my favs. I originally started eating at The Counter when I lived in California and then continued when I moved to NY and they opened up in Times Square. Years later and now that I have moved to Houston the quality is still the same. Even though it has grown into a large chain, this is still one of the few chains that I would recommend as the quality has not diminished over the years. As for this one here in Houston - great service as well. Highly recommend.
Peter Aguilar
a month ago
Although the food is good and well made, and the decor and layout a nice modern style, for what you get it is over priced. The service is horribly disorganized, and the uniforms non noticeable, that is, for those actually wearing uniforms. Most workers look like customers. Once they figure out how to attend to you however, they do display basic customer service skills. It ends the weakness here is structure. On that note, service can also be slow, even when there are only, let me count, 12 customers, 3 parties of two and a party of six (not including myself this time since I am placing a to go order as of this writing). In all, food is good, style and atmosphere is good, but the price does not reflect the ingredients, nor most menu items unique enough, aside from the burger in bowls, to really justify the prices (mainly the added toppings). If you want an organic burger, there's Elevation burger, and if you want unique burgers there's Hubcap grill. If they simply lowered the price of the toppings and structured their service better, perhaps then I would give this place 5 stars. Atmosphere; 5/5 Service; 2/5 Price; 3/5 Food; 4/5 Uniqueness; 2/5 Total: 3.2/5
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David Broomell
6 months ago
The food here is pretty darn good. Get the parm fries... Trust me!! Very interesting selection of burgers. I went with the Korean BBQ and was not disappointed. The service was kind of slow, especially for how empty it was. They did provide a free shake sample which was delicious (pineapple upside down cake). I'd go back.
Stephanie Harrington
8 months ago
So good. It takes awhile to get your food, but it's all fresh, so I don't mind waiting. It Tastes good, it's healthy, friendly staff. I will be back!
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Stephanie Manley
a week ago
When you are ready to splurge on a burger, this is the place to go. I love a good burger. I have had get success here. Good quality meats with so many options here. You will get the burger you always wanted. Their fries and onion rings are excellent, but a single order on the sides for two people is plenty. You actually could split the burger. They have an excellent beer selection on tap, and they offer a few wines as well. I really liked this place I thought their high quality ingredients made for a better burger, but be prepared their burger will set you back between 10 and 15 dollars if you add a side.
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Nate Stockard
4 months ago
A really nice build-your-own burger joint! I want to try every option they have! The build your own grill cheese options looked amazing as well. My wife enjoyed her choices! This place never seems to be busy.
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Nicole Buergers
6 months ago
I've eaten here many times - it's a great place to go to please a crowd. Their custom burger options are awesome - although the "premium" toppings can make your burger a bit pricey. I really like getting the burger in a bowl when going low-carb. I never have room for dessert but I have had their ice cream sandwiches and milkshakes, which are fab. Also sign up for their loyalty card - the C List - and you will earn money towards a future order. There are some things The Counter can improve: Do not go here for lunch - the service is very laid back and you will not be in and out within an hour. Catering - the options are great and EVERYONE LOVED IT but my order was about 20 minutes late. The "Market Select" offers - the last 3 times I've gone they've been "between" their Market Select options and I was highly disappointed. Are they even continuing that program? *edit* I just called again and they "don't really have" any Market Select offerings at the moment... unless it's beer. Um,okay. Their social media contests - there seems to be a LARGE disconnect and disorganization between corporate and the individual locations. 2 years ago I participated in a best burger contest and despite being a semi-finalist the winner was never announced. I wrote emails and was given half-hearted answers from corporate for months. The local location had no idea what I was talking about and were not aware that 3 burgers from their location had made it into the finals. I like The Counter and will continue to go there - but they have a lot of room for improvement.
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Steve S
4 months ago
Great burger options and fantastic shakes. I have been multiple times and definitely recommend.


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