Profile

Cover photo
Verified local business
Micro Center
Computer Store
Today 10:00 am – 9:00 pm
1 follower|2,255,223 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
Keystone Plaza, Keystone Park 13929 N. Central Expressway Dallas, TX 75243, United States
13929 N. Central ExpresswayUSTXDallas75243
+1 972-664-8500microcenter.com
Computer Store, Used Computer Store
Computer Store
Used Computer Store
Computer Repair Service
Today 10:00 am – 9:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 6:00 pm
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
Google+ URL
People
Have them in circles
1 person
Ron Freeman's profile photo
Write a review
Review Summary
3.7
95 reviews
5 star
40 reviews
4 star
21 reviews
3 star
9 reviews
2 star
8 reviews
1 star
15 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"Prices are highly competitive too especially on Apple products and BYO PC parts."
"Recommend this place over BB, Fry's and especially tigerdirect."
Photos
Scrapbook photo 2
Scrapbook photo 3
Upload public photo
Your Activity
All reviews
Rodney Harris's profile photo
Rodney Harris
a month ago
I like their prices and I love the level of service you get here. Sometimes you have to wait a few minutes because there are lots of other customers but it's worth the wait. They've always answered every question I've had and their employees know their products. They also have some very good sales going on and I don't want to miss any of them. The only complaints I have is that they're not in Saginaw, Texas and I'm not on their mailing list. Otherwise this place is AWESOME!!!!!
• • •
Response from the owner - a month ago
Thanks Rodney! If you would like to be on our mailing list, you can enter your information here - https://email.microcentermedia.com/p/Microcenter/microcenter_SubscriptionCenter_PRINT_Updated_062014
Patrick Countryman's profile photo
Patrick Countryman
4 months ago
Outstanding store!! Even if you know what you are looking for, ask an associate! They often have better deals in the store than you see online!!! I have saved money and walked out with better PC components because I was shown some great bundles specials!!
mwendel0420
3 months ago
I went to Microcenter for the first time today and wow! I live out of state and was in town visiting and saw they had the cpu I wanted on sale so stopped by and ended up getting much more! Sales staff was fantastic let me know about bundles and answered every question I had without hesitation. My first time building a pc and I probably asked what most people would consider to be dumb questions but they explained everything and made me feel great. I can't remember all of their names but Austin Ranalletta helped me tremendously with my cpu choice, motherboard, and power supply and suggested the bundle that ended up saving me over 40 dollars. Great staff, not pressuring at all! If I lived in town I would be in weekly. Great job guys I hope this review makes it back to the store so they know they are doing it right!
• • •
Response from the owner - 3 months ago
Thank you for your kind words! We hope to see you again soon!
Narayanan Gopalakrishnan's profile photo
Narayanan Gopalakrishnan
2 months ago
Great place to shop, salesmen are more knowledgeable than any at BB, Frys or other electronics retailer... prices are highly competitive too especially on Apple products and BYO PC parts.
Response from the owner - 2 months ago
Thanks!
Jeff Cross
in the last week
While I've shopped here for a number of things and been pleased with pricing (although beware of their "Clearance Items" that are often above-market priced) -- this review is really for the service department based on my experience a week ago... My laptop started blue-screen/rebooting every 15 minutes and so suddenly I have an emergency. Took my laptop to Microcenter with a very explicit instruction - replace the SSD as I suspected it was the culprit based on previous experiences. But, my laptop is an ultabook with tricky "must disassemble to access" hard drive replacement. Plus, with a randomly rebooting unstable existing drive, I didn't have much hope they could save the data but asked them to try. Having explained all this, I was prepared for a reasonably priced bill. I was quoted $69 for hard drive installation and cloning. And they thought they could get it back that evening! So, that evening rolls around and no word, so I call. Sure enough the technician is on his third try to clone the drive. I see the cascading charges rolling up in my head but I still want my data so I take the head-in-the-sand approach and ask them to soldier on. Tech calls the next morning, laptop is ready, appears stable and they appear to have recovered all the old data. I go pick it up and the charge is... $69, just as quoted! I couldn't have been more pleased. So hats off to Microcenter for persistence and very reasonable service pricing and turn-around time! Again, I could not have been more pleased! (And to anyone who thinks Intel SSD's are highly reliable, I have one with 2yrs on it and minimal usage that says they aren't all that any more!)
• • •
Alex Wang
3 months ago
Went there and everything was fine. My mom and I got the parts we needed and then went to the checkout. She didn't have her purse so ok I go to get it and of course they lock the damn door behind me. Its like they don't want me to buy here. Horrible customer service didn't even say sorry when I was stuck outside and I was waiting until I literally banged on the door. And then of course they laughed behind my back (or so my mom says) and my mom got angry at me. So please buy here only in the daytime, as for some reason their customer service sucks at night. Prices do rock though and they have a wide selection of parts and computers. EVEN A MAC SECTION. And their open box is good although, watch out for some items. Bought a openbox laptop a few weeks ago and they said it would have a clean Windows 8.1 install but it actually had a Microcenter account enrolled. Had to reinstall myself.
• • •
Response from the owner - 3 months ago
Hi Alex, I apologize for what happened when you were at the store in the evening. Can you email me further details regarding the situation? I am happy tom help! Thanks, James Customer Relations Micro Center custrel@microcenter.com
callahan hall
a month ago
I placed an order for a monitor and laptop recently. When only the monitor arrived i assumed that they had shipped my orders separately despite me calling the day prior to confirm ship date for both items and was informed it would be next day. I called their technical support line and was informed that the laptop was discontinued and that it was out of stock so they were going to refund my account. why wouldn't the company send me any notification that my order was NEVER coming. Why would your website have the item still showing as available. Lastly, why did the poor gentleman that i apologize for being disgruntled with not have an answer to either of these questions. Not satisfied.
• • •
Response from the owner - a month ago
Hi Callahan, I apologize for the trouble with your order. I am happy to help. Can you email me your order information and a copy of this review to me at custrel@microcenter.com? We will figure out what happened. I hope to hear from you soon! Thanks, James Customer Relations Micro Center custrel@microcenter.com
Ignacio Salas's profile photo
Ignacio Salas
4 months ago
i was looking to add RAM to my laptop, the service guy looked online and his inventory for the correct one, installed it and now i'm flying on the Internet, unlike fry's who i had to exchange the chip 3 times and my laptop rejected it. no problems at Micro Center. I will go back.
Response from the owner - 4 months ago
Thanks for sharing Ignacio!

Stream

Have them in circles
1 person
Ron Freeman's profile photo

Micro Center hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.