The airline industry continues to set high standards when it comes to realtime customer service. Today, KLM announced that it would start posting the customer service response times for its social media accounts online...
Join us TONIGHT at 7:30pm ET for a special Realtime Marketing Lab Twitter chat!
Hear from #RLTM founder and host +Tonia Ries, the team from +Trendr , the event's official mobile networking app, and many more of our participants for a discussion around realtime marketing and hear more of what to expect at Monday's event!
I'm the founder and CEO of Modern Media, and founder of The Realtime Report, which is all about how to do business on the mobile, social and realtime web. We publish case studies and statistics to help you plan your strategy, and produce conferences designed to give you an immersion in the latest bottom-line ideas for using realtime tools to create real value for your customers.
Modern Media is the publisher of The Realtime Report, and provides marketing, digital media and events services to media companies and business marketers.
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