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IdWeb Software
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Measuring your customers satisfaction is crucial for any company to acquire new customers and keep old ones. How can I measure customer satisfaction? One of the most effective strategies is administering questionnaire. Let’s see which benefits your company can have and how to design good questionnaires. Measure customer satisfaction with questionnaires: why it is important …
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Mystery Shopping is the methodology used to measure sales quality and improve customer service. A pretend customer (the mystery shopper) is assigned to verify if certain standards are complied. The experience of a generic final customer is replied to evaluate products display, staff expertise and courtesy or visual effect, for example. With this tool you can easily analyze not just sale points or...
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It is a well-known fact: if a reward is envisaged, people are more willing to answer a survey. A lot of times respondents are not motivated to join a survey just for its utility: when the interviewee doesn’t feel his opinion really matters, an incentive may be useful to fill the gap and grab his attention. Offering a reward may be useful to...
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Email invitations have the unquestionable benefit of reaching a wide list of contacts (if not the whole list of possible respondents) with one click. The success of this type of communication obviously depends on how many recipients click on...
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 IdSurvey - Tip #7 - Web Interface Overview - (CAWI)
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When you’re designing your questionnaire it’s important to be familiar with the public you’ll reach. We know, it’s almost impossible to personally know all your respondents in the web era. So, here’s the challenge: designing the best questionnaire for them AKA designing the best questionnaire to get the...
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When filling a questionnaire, it’s not rare finding “don’t know” as a possible answer option. Well, we think that’s one of the most common and underestimated errors done during MR questionnaires design. In this article we analyze the “don’t know” issue with pros and cons. Let’s start from the conclusion: why giving the respondent the …
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Effective questionnaire: 4 rules. To get acceptable results you have to follow some rules on correct questionnaire writing. In this post we'll unveil our secrets regarding questionnaire writing!
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IdSurvey - Tip #9 - Feedback and new features
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Introduction
IdWeb is composed by a team of experts that shares business knowledge in ITC, marketing and statistics advice services. 

The perfect mix between interfunctional competences, technical skills to face any problem or difficulties, specific knowledge and working methods represent the elements that allowed IdWeb to grow quickly, continuously, always guaranteeing high quality.

Today IdWeb is able to manage public administrations and small or medium companies following them step by step into the process, providing experties and training.

This is proved by customers that chose us and that we're proud to assist.

IdWeb è una società formata da un team di professionisti che condividono molteplici esperienze aziendali nel campo dell'ICT, del marketing e dei servizi di consulenza statistica. 

Il giusto mix di competenze interfunzionali, le abilità tecniche per far fronte ad ogni problema e dominare le complessità, il patrimonio di conoscenze specifiche e il trasferimento delle stesse assieme ai metodi di lavoro, costituiscono gli elementi tradizionali che hanno decretato per IdWeb una crescita rapida, continua e senza compromessi di qualità. 

Oggi, infatti, IdWeb è in grado di supportare le pubbliche amministrazioni e le piccole e medie imprese con il preciso obiettivo di seguirle passo/passo nei processi di innovazione tecnologica creando parallelamente esperienze e formando cultura nell'ambito dei loro apparati di gestione. 

Lo testimoniano anche i clienti che ci hanno scelto e che siamo orgogliosi di servire. 

http://www.idsurvey.com/ 
http://www.idweb.it/ 
http://www.softwarecati.com/
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+39 075 85 11 473