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Firdosh Bhathena
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Ver y bad customer service will never use or recommend Scardina to anyone
Scardina Home Services
8082 Veterans Hwy, Millersville, MD 21108
Scardina did a very bad job at inspecting and doing preventative maintenance on my hvac unit in my condo. In April 2014 as per my condo propert ymanagement company's recommendation I called Scardina to do a preventative maintanence and check up of the hvac unit. The technician from Scardina gave me a written inspecation report that everything was fine with my hvac unit but did not clean the drainage pipe which was part of the maintenance for which I was charged as a result of which on June 10,2014 the water stopped draining from the ac tray and started accumulating and caused damage to the unit below me. On June 11th I contacted Scardina and after much reluctance they sent over the same technician who had inspected the hvac unit in April this year the technician found that the cause of the water accumulating in the ac tray was due to the fact that he had not cleaned the drainage pipe earlier in April this year which was part of his maintenance job. He did not charge me this time as he said that this was covered under the 1 year labor warrantly that Scardina gives on all its labor .

This problem was caused due to Scardina's neglicenge , had they done proper inspection and maintenance of the drainage pipe this issue would not happen.Scardina should be responsible for paying damages and repairs to the unit below as their negligence caused the damage to the unit below me as now I am being held liable for the damages to the unit below .

I will never recommend anyone to use this compamy
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In his circles
1 person
Have him in circles
126 people
Barry Dwyer's profile photo
MUHAMMAD UMER's profile photo
Parind Shah's profile photo
Arvind Jain's profile photo
Anmol Khanna's profile photo
Raghavendra Karanth's profile photo
Vishant Garg's profile photo
Vikas Sood's profile photo
James Mobley's profile photo
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Jim the President from Scardina called me on Monday June 16th morning and when I explained the whole situation to him and later emailed him both the inspection reports from April and June this year , he admitted that the drainage problem in my ac unit was caused due to his company not doing proper preventative maintenance and check up and has claimed responsibility for negligence of his company and also agreed to pay for the damages to the unit below caused by the drainage pipe being clogged and water leaking below. He was very professional and apologized and also sent me an email claiming responsibility and agreeing to pay for the damages to the unit below me.I am happy at least they admitted their fault and agreed to pay for the damages as per their labor warranty for 1 years and 90 days warranty they gave on drain and sewages. I have forwarded his email to my property management and insurance company and it is resolved.My property management company is going to send all the bills for the mitigation work and repairs of the unit below me to Scardina and their insurance company is going to pay for the repairs
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Public - 10 months ago
reviewed 10 months ago
1 review
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