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Go-Granite.Com
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Interior and Exterior Painting Services with http://www.go-granite.com/ 
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DECK THE HALLS!!!
We do paint too!
Call 972 219-8677
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Jarrod Petrovich was not present for the template in which Go-Granite showed up promptly!
 
Jarrod Petrovich miscalculated his tile and was off on a wild goose chase, yet did not have the courtesy to advise us or be concerned with wasting our time.
 
This meant Jarrod Petrovich job was not ready to be measured, because his tile was not completed! We took the measurements that we could on the vanities and would have to modify the shower pieces on site. I advised that I would try to squeeze him in on Saturday after another "scheduled" granite install to try to help him out with his scheduling problems. I called Saturday morning to advise that we would not be able to fit him in. The following Monday and Tuesday we endured an ice storm and were not able to install due to hazardous weather and advised Jarrod we would be there on Thursday, Jarrod Petrovich text back to me was "cool".
 
Come Wednesday Jarrod Petrovich started posting negative reviews the day prior to install! He stopped by the shop wanting the threshold, which I advise he was welcome to take it but would have to lay it sideways, so he could have the glass retrofitted for install. I further advised that it would not fit as the tile was not complete on template day, and we would have to make modifications on site.
 
Jarrod Petrovich has posted a favorable review 5.0 star rating Great price and service! I would recommend! with some picture saying " you are what you eat, funny I don't remember eating sexy. (Not sure about that remark??) but we posted anyway on our web site at www.go-granite.com before he started trashing us on the SAME DAY with 1.0 star I would not recommend Go-Granite. Delivery and install was delayed multiple times and we were misled about why. I had to put in a BBB complaint to resolve the issue. The prices are good but there is a reason why..
Jarrod Petrovich went on an unwarranted social media frenzy posting negative reviews to as many sites as he could find. Remember this is the day prior to install!
We arrived on time Thursday for our scheduled install and
Jarrod Petrovich issued Check #1331 paid in full. But Wait.
 
Jarrod Petrovich then called advising that his counter looked like a glazed donut! I advised Jarrod Petrovich that the counters were sealed and not to apply more sealer as it had no where to penetrate. I advised Jarrod Petrovich where he could purchase more sealer only sold to the trade trying to help him learn. He then turned the tables advising that we had not purchased sealer from Braxton Bragg. I advised Jarrod Petrovich that was correct that we purchase from a local vendor that only sells to the trade and was merely trying to help him source the sealer for future use.
 
I advised Jarrod Petrovich that I would send a crew by that afternoon to remove his excess sealer that he applied himself, he cancelled advising that his son had a soccer game in Plano and would not be available until Monday, so again we adjusted our schedule for Jarrod Petrovich . I then receive a call Sunday morning that Jarrod Petrovich was going to have to leave town and would not be available on Monday. Jarrod Petrovich also advised he was going to purchase a product of his choice to remove the haze himself that he caused. I Advised that it would be fine to deduct (what he caused) from his invoice to ease our pain and move him on his way in which Jarrod Petrovich did. Jarrod Petrovich left a modified check in the mailbox as he had STOPPED PAYMENT on this check #1331 for $663.66 that we never deposited because we new what he was up to.
 
All of this for a credit of $8.06 that Mr. Jarrod Petrovich caused to granite himself, but the time that we spent
with him on this project was a loss.
 
Maybe he should polish up on his own skills/industry. More social skills equals more work.
 
To date Jarrod Petrovich is still posting negative comments on social media sites.
 
I have never encountered a business owner like Jarrod Petrovich owner of Done Right Consulting, LLC
posting for work with Linkedin experience includes project management and has a proven track record of being a leader and strong team player and possess the ability to successfully work with difficult clients/end-users could be seriously questioned along with a proven track record as read by his past posted reviews.
 
For a business owner it's great to know that there are lots of
Bad Customer Review Sites for us to post our comments at to protect other business owners from people like Jarrod Petrovich !!!!!
For this Jarrod Petrovich has earned a 5.0 star rating of his own
for being a bad customer. Posted!!!!
 
Often these people will take advantage of one business, and eventually when that business gives them the boot they will go on to another business and do the same thing to that business...until that business finally figures them out!
 
Hopefully as a business owner you will find out ahead of time who these people are and not do business with them. Remember as a business owner you have a right to refuse service to anyone, so we encourage you to do your research and make the decision NOT do business with BAD CUSTOMERS!!
 
Pretty soon these people will realize that we have got their number! They will have one business after the other refuse to do business with them ... which is exactly what they deserve!!
 
Nasty online reviews can lead to lawsuits: Example: defimation of character case :Roseman
If a company gives bad service, you might write an online review telling others to stay away. Make sure your comments are factual first.
 
Please see our site www.go-granite.com for a long review list of happy customers! Here are just a few of those reviews
posted:
 
3/15/2014
Go Granite is a great provider of a huge selection of well prices stone. Daney has a designer's eye for colors and style and is a big help in picking the perfect stone for your space. No job is too big or too small for this group they are flexible, fast, dependable and provide excellent customer service. They work within your budget and give you good choices in that price range and never try to sell you on something else.
 
I had 3 different bathrooms done by them with 2 different kinds of stone and everything was flawless on their end. They worked with my time frames and were responsive to all of my concerns and issues. They were real professionals but provided just enough of that warm personal touch that you felt as if you had been helped by a friend in the business. I would use them again and I have recommended them to my friends. If anyone installs marble without knowing how delicate it is then that is there own fault. This is a great company who gives great service and will also give great advice as well as give a customer what they ask for...and what more can you ask for than that.
Victoria P. Dallas, TX
 
4/6/2012
We were very pleased with Go-Granite! Daneya was great to work with and very punctual. She took us to the warehouse to pick out our slab. Daneya has a great eye and really knew what would look great in our kitchen. The workers were also very polite and did a great job. They cleaned up after completing the work and left our kitchen in great shape. I would highly recommend Go-Granite!
Marilyn A. Lewisville, TX
 
Sincere Business Owner of
Go-Granite.Com

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Check out Go-Granite.Com 5 Star Review on Houzz.com.
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