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Productive Dentist Academy
Experts in dental productivity coaching marketing - Celebrating Productive 10 Years!
Experts in dental productivity coaching marketing - Celebrating Productive 10 Years!
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If You Want to Help Your Patients, You Have to Learn to Connect: Concrete Steps to Improve Your EQ at Work (part 2 of 2)

This article was printed in Modern Hygienist. In the first part of this series, I explained why it’s important for hygienist to be able to build strong emotional connections with patients. Connection skills, what the experts call EQ,  come more easily to…

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If You Want to Help Your Patients, You Have to Learn to Connect: Why You Need to Be a High EQ Hygienist (Part 1 of 2)

You can tell the patient in your chair is frightened. She tenses up when you ask her to open her mouth and grimaces before you even touch her teeth or gums. Her mouth is in pretty bad shape, and when you mention something about tartar, she starts to cry. …
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