Profile cover photo
Profile photo
Productive Dentist Academy
Experts in dental productivity coaching marketing - Celebrating Productive 10 Years!
Experts in dental productivity coaching marketing - Celebrating Productive 10 Years!
About
Posts

Post has attachment
Can You Be the Instant Pot of Dental Offices? Why Customer Experience is Key to Your Marketing Plans

This article was printed in Dental Town. Do you have an Instant Pot? Even if you haven’t bought one yet, there’s a good chance that several people on your team, and many of your patients, have embraced this popular kitchen gadget. If you ask about it,…
Add a comment...

Post has attachment
Life in the Huddle: How Making Like a Penguin this Winter Can Improve Your Dental Practice

This article was printed in The Profitable Dentist. Have you ever spent time learning about penguins? They survive the harsh Antarctic winter by forming a ‘huddle.’ When the Penguins spend time in close contact, they’re safe from the weather, safe from…
Add a comment...

Post has attachment
If You Want to Help Your Patients, You Have to Learn to Connect: Concrete Steps to Improve Your EQ at Work (part 2 of 2)

This article was printed in Modern Hygienist. In the first part of this series, I explained why it’s important for hygienist to be able to build strong emotional connections with patients. Connection skills, what the experts call EQ,  come more easily to…
Add a comment...

Post has attachment
If You Want to Help Your Patients, You Have to Learn to Connect: Why You Need to Be a High EQ Hygienist (Part 1 of 2)

You can tell the patient in your chair is frightened. She tenses up when you ask her to open her mouth and grimaces before you even touch her teeth or gums. Her mouth is in pretty bad shape, and when you mention something about tartar, she starts to cry. …
Add a comment...
Wait while more posts are being loaded