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Mercedes-Benz of Sugar Land
Mercedes Benz Dealer
Today 9AM–7:30PM
266 followers|2,105,386 views
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Shades of green. #MercedesBenz 
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Black interior with a Satin Brown Poplar Wood Trim. #MercedesBenz #GLA250
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In the turbocharged Mercedes-Benz GLA 250, you can have fun leading the way.
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One of our favorites: The Bengal Red / Black Nappa Leather combination. #MercedesBenz 
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Have them in circles
266 people
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Out of office.
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Blind Spot Assist can detect some unseen vehicles in the adjacent lane, and alert you with a lighted icon in either side mirror. 
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The right sized SUV for any adventure. 
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Kryptonite Green. #MercedesBenz
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Vividly illustrated menus that let you personalize its features, to apps
that bring the Internet to your dashboard.
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Contact Information
Map of the business location
15625 Southwest Fwy Sugar Land, TX 77478
15625 Southwest FreewayUSTexasSugar Land77478
(281) 207-1500mbsugarland.com
Mercedes Benz DealerToday 9AM–7:30PM
Monday 9AM–7:30PMTuesday 9AM–7:30PMWednesday 9AM–7:30PMThursday 9AM–7:30PMFriday 9AM–7:30PMSaturday 9AM–7:30PMSunday Closed
Mercedes-Benz of Sugar Land in Sugar Land TX proudly serves Sugar Land, Houston, Katy, Richmond, Rosenberg, Missouri City, Stafford, and Victoria.

Our Mercedes dealership presents an exclusive collection of Mercedes-Benz vehicles in a state-of-the-art facility garnering a first-class reputation across the Mercedes-Benz dealer network. See our large collection of C-ClassE-ClassGL-ClassM-ClassS-ClassAMG, and Sprinter Van vehicles. Our Mercedes dealer website gives you access to our large collection of NewPre-Owned and Certified Pre-Owned Mercedes-Benz, AMG, and Sprinter vehicles. Mercedes-Benz of Sugar Land also carries a large collection of New and Used smart cars.

Mercedes-Benz of Sugar Land provides First. Class. Service.  Please browse the Mercedes-Benz of Sugar Land website to learn more about the dealership, special offers, scheduling a service appointment and more.

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Review Summary
4.2
116 reviews
5 star
88 reviews
4 star
3 reviews
3 star
1 review
2 star
4 reviews
1 star
20 reviews
"The car buying experience at Mercedes Benz of Sugar Land was incredible."
"The customer service experience of MB Sugar Land could not be better."
"The service department at MB Sugarland met and exceeded my expectations."
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All reviews
Andrew Park's profile photo
Andrew Park
a month ago
The car buying experience at Mercedes Benz of Sugar Land was incredible. Particularly the level of service from my salesman Phil Nguyen. I live in Austin and I'm not a huge fan of the car buying process so I chose to purchase my car without ever stepping foot in the dealership. I found the exact car I wanted online and it just so happened to be at Mercedes Benz of Sugar Land. Phil made the process incredibly easy, worked with me on price and financing and had it delivered to my doorstep via transport. I know there are a lot of Mercedes Benz choices in the Houston area and I can't speak for all of them, but I can tell you this, the next car I buy will be from Mercedes Benz of Sugar Land.
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Response from the owner - 3 weeks ago
Andrew, thank you very much for your rating and review. We are so glad to know that Phil exceeded your expectations, and are happy that you chose us! Welcome to the MBSL Family. We look forward to seeing you again.
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Kane Liddelow
a month ago
I cannot say enough good things about this dealership and in particular Frank Kelske. I have purchased 2 x cars from him now. His professional and personalized service made my purchase experiences very comfortable and enjoyable - you know you are working with someone you can trust and who really understands what you are looking for. He is also great at making sure your ongoing experience with the dealership is first class and everything you ever need is taken care of. I should also add the service department is very well run and the Asst. Manager Michelle Ward is fantastic - she is very knowledgeable and extremely helpful.
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Response from the owner - a month ago
Thank you so much Kane for taking the time to share what a wonderful buying experience you had with Frank Kelske. We would also like to thank you for being a loyal Mercedes-Benz of Sugar Land client and congratulations on your new Mercedes-Benz!
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Larry Hernandez
2 weeks ago
James Melle made the car buying experience smooth and easy. Wonderful experience at Mercedes-Benz of Sugarland. I will definitely be buying my cars here from now on!
Response from the owner - 2 weeks ago
Larry - Thank you very much for posting the 5 star review. Glad James and our team were able to make things simple for you. Welcome to the MBSL Family!
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John Legend
a month ago
I just purchased an 05' Lexus ES 330 with a "clean" Carfax on a trade in and to say that I am beyond disappointed would be an understatement. Long story short; I was in a pinch to purchase a more reliable vehicle as I am moving to Austin, Texas for a contract job. I checked the tread, body alignment and handling. I noticed a slight clicking in the steering and thought "no big deal". I drove back to my home in North Houston and by that time I noticed a very prominent clicking feel in the steering. I popped the hood and didn't see anything wrong. I looked under the right tire well and noticed fluid coming from the right cv-joint area (great). I thought "this is probably is normal wear and tear" no big deal I'll take it to my mechanic. I look under the car and that's when I absolutely lost my cool. There's a very visible leak coming from the front axle/driveshaft area. "F**K". After I check the Carfax, Visually Inspect the Car, ask the salesperson if it had ever been wrecked, I was told NO. I look in the Owner's Manual and see a "fu**ing" Repair Bill for $4,743.79!!!! From Northside Lexus Collision Center. Mind you the Manual was not shown/brought to me until after I signed the paperwork for the car! This is after the dealership had tried to charge me $2,200 dollars on my trade in and I talked them down to $900.00 boy oh boy what a f***ing deal I got! I was even told congratulations on the way out the door twice! Steer clear of this place.
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Response from the owner - 2 months ago
John, Since you posted the review last week we have attempted to contact you several times via the phone number we have on file. At your earliest convenience, we would appreciate speaking with you about resolving your concerns or email us a better contact number at mbsl@mbsugarland.com. Thank you. We look forward to connecting.
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Mirna Armanious
3 weeks ago
I tried so hard to like Mercedes over the past 5 years. I bought a brand new in 2010 from their other Houston location (Greenway). Initially I was debating between Lexus and Mercedes. I told the sales person that I like how Lexus picks up the car from home to service it. He promised me that Mercedes does the same thing. Little did I know that they do not and he was just pushing it for the sale. So I went to Mercedes of Sugar Land because I thought that for sure they'll be better. A few months ago I took my car for service and after I paid around $1000, and on my way home driving it, I see the engine light is on and the washer fluid light is on. I take it back to the service only to find the advisor telling me that "it is just my luck" and that I need to pay $145 to get these checked. I leave the car and call the manager who tells me that yes there were issues that were not noticed in the service!! Which makes me wonder why am I taking to service in the first place. They then fixed it and didn't charge me.(Btw the lights still come on and off until today!! LOL) Then, around a month ago, the passenger's window went down and did not go up. I took it to Mercedes who promised me a day or two to get it fixed and cost $1200. A week later, they call me and tell me no sorry it will take 3 weeks for the parts to come. A month later, I call them to check and see why hasn't anyone called me or given me any updates? The service advisor tells me that it such a coincidence the parts came today! I take my car in, again, and a day later I pick it up, only to find out that the window does not go all the way down! I actually checked it at the dealership because I now know better than to trust the work done on my car. Oh my goodness! Every single problem takes multiple trips and follow up trips back and forth to Mercedes! They finally fixed it after I waited for 40 extra minutes! Which by the way is NOT100% aligned still! I now make sure I cancel all my work appointments at least a couple of days after I take my car to service for any given reason because more than likely, I will have to take it back, or wait some more. I never like writing bad reviews, but this time it is more of an advice for anyone buying a Mercedes... Do not do it and go for a Lexus! My mother had Lexus for years, and NEVER had an issue! I apologize for the long review.
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Response from the owner - 2 weeks ago
Mirna, Thank you for taking time to speak with us over the phone about your experience. After looking into your concerns further, we want to express our apologies. The work performed on your most recent visit should have been done right the first time. We also recognize that we failed to properly inform you that your part was on back-order, this is something that could have been prevented with a phone call or email. We understand how important time is to each of us and apologize for the delay in completing your service and disrupting your schedule. Please accept our sincerest apologies for the frustrations caused by this and we hope that you will reconsider utilizing our dealership in the future.
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Patricia Hooks
a month ago
I have had several bad experiences with the service department over the last three years but the one that troubles me the most is when I bring my GLK350 in yearly for a detail. I always make a simple request that they wipe down my engine during the detail. Thjs has only happened one time out of three. They even came a got my car from work to clean the engine but instead they returned it with a dirty engine. I have had my car detailed at MB Orland Park, IL and they cleaned the engine with no problems. I certainly would like to discuss this problem with the service manager if he would just leave ma a phone number.
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Response from the owner - a month ago
Ms. Hooks, Sorry to hear about your experience. I would be more than happy to discuss this issue with you to get a resolution. You can reach me directly at 281-207-1589 anytime between 9 am and 6 pm. Best Regards, Amanda Hughes - Client Relations Manager
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Theresa S
a month ago
I have purchased several vehicles here as well as a few of my friends over the last few years. I have had different sales professionals help me out and now deal directly with Sean. They spend the time to find a vehicle exactly as I want it or they get it made for me. No settling
Response from the owner - a month ago
Theresa, we appreciate you taking a moment to review us! We truly value your decision to select our dealership, and will definitely pass on your kind words to Sean and the rest of our team. Thank you for being a part of the MBSL Family.
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agustin canales
2 months ago
I work for Sewell Cadillac where we pride ourselves in providing excellent customer service. I have also come to expect a very high level of service. The service department at MB Sugarland met and exceeded my expectations. I showed up on a very busy morning planning to drop the vehicle off or at the very least wait a couple hours. After checking in and agreeing to drop the vehicle off I met with Jon B., the assistant service manager. He took the time to listen to my issues and suggested a ride with the shop supervisor Dario B. Dario checked the vehicles exterior and then drove it to check for my complaints. He was an expert and explained everything. He even took the time to give the vehicle a courtesy inspection and found a couple small items that needed to be fixed. He did it all and let me know the vehicle was operating normally and sent me on my way. They were courteous and took very good care of me. I would not hesitate to recommend them to my friends and family to their dealership. Top notch service!
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Response from the owner - 2 months ago
Thank you Agustin. We really appreciate your review and that you took the time to post the specifics of your visit, especially with your heightened attention to customer experience. Glad that you were able to work with Jon and Dario from our Service team, they are valued members of the dealership.